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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8146 results found

  1. We need the ability to apply offer codes to product credit so people who are banking large purchases of Tox can utilize offers

    2 votes

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  2. Clients dont need to know this and it upsets many of them. It isnt necessary info!!!

    2 votes

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  3. When blocking time on schedule, the existing area to block is antiquated. Either have a dropdown or an hour and minute section AND have an option to select ALL DAY.

    2 votes

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  4. Loyalty app would be more valuable with more actionable functionality, such as being able to pull points via the API. This way, custom comms could be built around points reached to encourage clients to return to redeem them

    2 votes

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  5. Marketing campaigns should have more flexible options including multiple date and time options, the ability to resend a campaign, and the ability to schedule campaigns to send on multiple dates and times.

    2 votes

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  6. Be able to exclude already scheduled clients from receiving last minute opening marketing emails.

    2 votes

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  7. We should.have the ability to seamlessly navigate through each section of a marketing campaign’s details— to track client engagement with precision. Instantly view which clients opened the campaign, identify those who unsubscribed, and pinpoint any invalid email addresses, all in one intuitive interface. This level of insight ensures smarter follow-ups and more effective campaign performance.

    2 votes

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  8. Businesses should have greater flexibility in setting parameters that limit, allow, or disable clients from canceling or modifying appointments online. Increased control over these settings helps reduce last-minute changes and cancellations, protecting daily operations and revenue.

    2 votes

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  9. An example the Blvd Duo was off line and we could not take credit card payment it would have been nice to be able to send the customer an invoice of what was owed.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Allowing admin or really any staff to see inside of an appointment if service times have been edited at all. For example, If someone edits the customized service time for a provider to less time.

    2 votes

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  11. Add a pop-up alert to charts detailing critical information that providers need to know. Right now any critical info is getting buried in the Allergies, which still requires the provider go look for that information, or put as a scheduling alert which is only seen by the front desk staff and not providers. Risk for error this way is high. For patient safety, there should be a pop-up alert or even a way to pin important info to the top of the chart where it is very obvious for anyone looking at it

    2 votes

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  12. Send a text automatically to a provider when a file is uploaded to a patient's portal

    2 votes

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  13. List open sales under clients profile so we arent having to go back and forth from the sales tab to the clients profile

    2 votes

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  14. Option to remove self check in on the DUO app. Clients often come in and attempt to self check in, but we have a fully staffed front desk and it slows down the work flow for the clients to try and self check in.
    Or we go to check them out and they attempt to check in first, even though they've been checked in. This messes up the check out process. The option to remove this would be so helpful!

    2 votes

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  15. Automatic voicemail box to visual text would be so helpful to see when business is closed.

    2 votes

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  16. 2 votes

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  17. I would like you to add additional fields to the Reports. Specifically related to cancellations. It would be great to see # of No Shows, # of Cancellations and Reschedules so I can add them to the report I pull.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  18. I’d love if Boulevard offered an Ambassador Program option that works like the referral program but allows us to assign unique codes with adjustable discounts and rewards per ambassador, in addition to the current blanket give X get X setup. This flexibility would make it easier to tailor incentives and better support influencer partnerships.

    2 votes

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  19. Customizable packages to accommodate annual voucher sales so that clients can choose which services they would like to purchase and how many of each service. It would be helpful to have it set up so that when they redeem the service, it is accounted for as a payment type and does not alter the dollar amount of the service, so that commission is still paid out accordingly.

    2 votes

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  20. we offer services for certain months and want them to auto expire and not be booked outside of certain dates

    2 votes

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