8549 results found
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2 votes
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Allow staff to limit how many services per day or how many active hours per day
I’d love to see an option that allows each therapist to set a maximum daily workload, either by number of clients or by total active treatment hours.
For example, a therapist could choose:
• Maximum 4 clients per day
• Maximum 6 hours of hands-on treatment time per day
• Or both, whichever limit is reached firstThis would be especially helpful for massage therapists because the number of appointments alone doesn’t always reflect the physical workload. Four 90-minute massages are very different from four 30-minute appointments.
Ideally, once a therapist reaches their daily client or treatment-hour limit, the scheduling…
2 votes -
Flexible redemption or exchange of vouchers
This would allow businesses to sell packages or memberships for vouchers that could be redeemed for certain services or exchanged for their equivalent in monetary value and applied to another service.
2 votes -
We need to be able to sort files as we upload them
We are uploading charts from our old system as files into Boulevard, and I have painstakingly remaned them all to be in date order. Doesn't matter - Boulevard does not allow them to be sorted by title or date once uploaded. This would be a very helpful feature, especially when a provider needs to reference a chart from our old system!
2 votes -
add a feature to track commission for employees
Employees who earn commission should be able to see how many memberships or commissionable products they have sold in a certain time period as well as how much commission they are on track to make for a certain time period.
2 votes -
Have the option on the app for stylist to mark their whole day off if they do not have any clients
The app could have a toggle switch once you click a specific day, and you could click it on and off, to mark your whole day off, if you do not have any clients that day. This would be a lot easier than having to create block off times. Also, make it where stylist can change the times of their work day on the app instead of having to create block off times.
2 votes -
Good question! There isn’t a built‑in setting that saves a 100% discount as a reusable option when manually discounting items at checkout. W
Could you please add a permanent 100% off discount option at checkout, similar to the existing preset options for 10%, 20%, 25%, and 50%? I have to manually enter 100% multiple times throughout the day, so having it as a preset option would save a lot of time and make the checkout process more efficient.
2 votes -
Phrase category for Profile notes
We should be able to utilize phrases for the client note section under the client profile. It would be helpful and more streamlined for communication between providers regarding shared clients.
2 votes -
online booking shouldnt allow cc if its not under the clients name
Online booking should require the name on the credit or debit card to match the name on the client’s account. This would help prevent clients from using a spouse’s, partner’s, or another person’s card without proper authorization and reduce potential chargebacks or payment disputes.
2 votes -
CRM Dashboard
Salesforce, but within BLVD. Capabilities include:
-Assign client lead to operator
-See client journey from lead --> to sms outreach --> to email -->to booking --> rebooking --> conversion %, etc.
-Lead lists with Who needs to be contacted, who never rebooked, inquired but didnt book, etc.
-Daily Dashboard reporting for both locations and individuals for sales, rebooking, retention, lifetime patient value, utilization, lifetime patient retention, enhancement upgrades, etc.2 votes -
QR Code for Clocking In
This would be a QR code for clocking in and out. This QR code would only be present in the salon and would ensure staff members are at the location to clock in/out.
2 votes -
More Information and Insights for Text Messages and Emails
We need the ability to see more insights for our Text Message and Email Campaigns. I would like to know number of Opens, Clicks, etc and be able to drill down on each. For instance what part of the email was click, if there were unsubscribes or bounces, who unsubscribed, who bounced etc. Because of the ability to segment each list BLVD could be a powerful tool, but I find myself continuing to use other marketing platforms as BLVD is lacking the insights I need.
2 votes -
Pop up to confirm if you close new product window without saving
Have a pop up or some similar system to ensure you don't close the New Product window without saving the details.
2 votes -
2 votes
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new client retention
Would love to see clearer reporting on New Client Metrics. This is such a crucial number to track. I don't appreciate having to pull 3 other reports to do my own math on a metric that seems easy to activate. There should be clear New Client Retention, and New Client Prebooking rates. I had both on other systems.
2 votes -
Update logic on previous period for new business summary report
The new business summary report has some wonderful insights! One small change I would like to see in the logic:
When looking at "[time period] to date" reports, the previous period is based on how many days you are seeing. So a week to date report for today(Friday) is showing 6 days for the week, but the previous period data is showing 6 days prior. So I am comparing Monday to Tuesday, Tuesday to Wednesday, etc... Year to date right now shows data from 212 days prior, which becomes very meaningless.
The logic for the "previous period" in these cases…
2 votes -
2 votes
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packages family
I have families that come to me, I'm talking, mom, dad, kids. It would be nice to be able to use a package that was purchased by the parent for any family member as long as they have the same email or phone number on file. Or even if I type in the clients name that bought the package, in case they want to gift a facial to someone. This would be great so I can also chart on the right client instead of the one who purchased the package.
2 votes -
New products page fixes
When updating product quantities on the new product page layout the "tab" jumping between fields is much less convenient than the old page layout. If I was in the adjustment column on the old page, entered a number, and hit "tab" it would take me to the adjustment column on the next line. Now it takes me to the updated qty, then the save button for the line, then to the adjustment column on the next line. The old format was much more useful.
Second item: when updating product inventory the "save" button at the top now closes the entire…
2 votes -
A few modifications to new Commission Line Item Report
With a few modifications the (new/beta)commission line item report can become a much more powerful payroll report:
- add a "discount name" column so we can see what each discount is
- add a checkbox of some sort to choose if the discount is to be paid or not
I know that many people pay for some discounts and not for others. This change would allow all of this processing to happen within Boulevard instead of outside
Just adding the discount name would save me having to run a second report just for discounts, I could do everything with the one report…
2 votes
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