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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8549 results found

  1. we would like the offer code to be worth ZERO dollars- that way when someone sees an offer online like grand opening promo they can put it in their appt when booking and the provider knows to give the offer

    2 votes

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  2. The ability for units to be auto-calculated in charts. EX: SP entered 50 units using markup, and that is automatically added up in the chart so they don't have to do this manually. Bonus if the unit total on the chart can then be automatically applied at check out.

    2 votes

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  3. I think there should be away to "approve" "suggest new time/date" to the appointment for a client.

    2 votes

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  4. Automatically add 15 minutes consultation time for new clients who book online

    2 votes

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  5. Clients recently have not been able to complete their forms and have to redo them in person. The submit button does not work, please fix this ASAP.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  6. For clients needing an annual Good Faith Exam. Need the previous exam date on the client profile page, instead of having to go back through chart/form history to determine when last good faith exam was completed.

    2 votes

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  7. Ability for clients to bulk sign forms, especially when multiple consents are needed.

    2 votes

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  8. This would give businesses the ability to prioritize scheduling specific services with certain providers to maximize their licensure capacities. Example: Blood draw service is assigned to a phlebotomist first, nurse second, doctor last. All dictated by staff availability.

    2 votes

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  9. Notifications of need for refills or pharmacy messages should be accessible on the providers main screen. The only way to see them currently is to go and look for them under the clinical tab. Provider should get an email that there are messages or there should be an indicator on the dashboard that a response is waiting.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. I have staff that is dedicated to performing what is designated as an add-on service. It would be a huge help if is add on service can be assigned to a specific staff member, and not restricted to the same staff member who performs the main service.

    2 votes

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  11. Boulevard Duo app for cell phones so providers can do individual check out from their devices (ESP card processing)

    2 votes

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  12. The downloads for the new reporting do not include date ranges (I always wanted this or beta reports and never got it, but summaries did include it and it was SO useful)

    They should also include the name of the custom view if it is different than the current report, some of my views end up very different than the default report and the default name isn't helpful in identifying them once they are downloaded.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  13. It would be so nice to have the timeclock in and out button in the app, not just while using the app in the browser.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. A website bot for patients to ask questions about services and booking

    2 votes

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  15. seeing texts in the app is amazing!

    I would like to have the option to turn on notifications for texts within the app. This would help me catch important conversations when I am away from the computer without having to log in and look for them.

    Bonus points if there are schedule options for the notifications, but I can manage them with do not disturb options if not!

    2 votes

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  16. The new client Waitlist report is very nice for the ability to filter and sort in new ways.

    I would like to see the option to filter by "null" and "not null" for Requested Staff name and Date Removed.

    Only being able to pick specific dates or people when there is a "Null" option can make for some weird reports at times.

    I am not sure how to put those options in with the standard staff and date pickers, but at least the Date removed null option is VERY useful in order to get a report of people who are…

    2 votes

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    1 comment  ·  Reporting  ·  Admin →
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  17. Currently when you duplicate a chart to make a new one there is only a publish button. I want to save a draft that I'm still working on without publishing it.

    2 votes

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  18. Please include appointment date on the "appointment ticket" print out for easy references.

    2 votes

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  19. Please include appointment date on the "appointment ticket" print out for easy references.

    2 votes

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  20. Hi! I wanted to submit a request regarding the recent messaging update.

    Before the update, stylists and assistants could go directly into a client’s profile and click the messaging icon to text that client from their personal phone. This allowed them to communicate with their own clients without having access to the salon’s general front desk messaging inbox.

    With the new update, that messaging icon is gone and there is now only a call option. The only way for staff to send messages through the Professional App is to give them Messages: View & Send access, which also gives them…

    2 votes

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