8146 results found
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Practice Management
I am seeing way too much standardization on the business operational backend. We are paying for this service, not the other way around, therefore we deserve to have more options for unique customizations on behalf of our practice that allows us to genuinely express how we will manage them as they move forward with us. Boulevard is NOT a unique experience and actually making it harder for our business to operate
2 votes -
more robust app
The app really needs to be more robust. Reporting, messaging are my main requests.
2 votes -
bring back itemized receipts
Itemized receipts give our clients piece of mind while maintaining business transparency.
2 votes -
Export custom reports without having to save first
currently when exporting a beta report you have to save to keep your customizations to exporting. It should export as is without having to save.
2 votes -
CRM Tool
Looking to streamline interoffice staff communications.
Need interoffice staff communications like a CRM, notifying staff of things like: Policy update changes (with an alert with checkbox to acknowledge), as well as reporting on action taken and completion.
Also looking for staff to text between rooms as well.
2 votes -
disable cancellation
Disabling the cancellation setting and having them contact the salon to reschedule or cancel. Ive never had so many cancellations until I moved to this platform. I haaaate it!
2 votes -
It was far easier to follow credit history before the "wallet" update. You could expand and read notes within the same window.
It was far easier to follow credit history before the "wallet" update. You could expand and read notes within the same window. Now we have to click on the order number and go to a different screen. Much more inconvenient. Can we have that feature back?
2 votes -
2 votes
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Splitting the total easily between two people!
It would be nice if there was an easy way to split the total between two people for one booking. Currently, the only way to split a service (including two services booked under one appointment) is to manually do the math and charge one card, then the other. However, manually splitting the total doesn't account for the service fee for credit cards nor the tips. It gets confusing and makes it uncomfortable having to ask them individually how much they want to tip on their card.
2 votes -
Merge Tags in Phrases
Ability to include a Merge Tag in Phrases (ex. Client Name)
2 votes -
Option for Membership Credit Expiration / Limited Rollover
Boulevard currently doesn’t allow membership account credits to expire, which creates challenges for practices using banked-style memberships. Without an expiration or limited rollover option, credits can accumulate indefinitely, complicating financial tracking and program fairness. The current workaround—manually monitoring usage reports—isn’t sustainable. Adding a configurable expiration setting (e.g., credits expire after 3–6 months or a set number of rollovers) would give businesses flexibility to manage liability, improve client accountability, and align Boulevard’s memberships with industry-standard functionality found in other POS systems.
2 votes -
net sales less account credits
Need to be able to view net sales less account credits similar to the net sales less vouchers option
2 votes -
Appointment confirmation Emails
Please allow businesses to personalize their own appointment confirmation emails to include any information that needs to be added for the most successful outcome that is unique to their practice needs.
2 votes -
allow businesses to personalize their appointment confirmation emails to include any information that needs to be added for the most success
Please allow businesses to personalize their own appointment confirmation emails to include any information that needs to be added for the most successful outcome that is unique to their practice needs.
2 votes -
Ability to track location for account credits
Account credits are not currently assigned a location when they are created. This can make location-level liability reporting of the account credits difficult. Having the location where the account credit was created would be helpful for reporting.
2 votes -
Phone or ipad locks
Please have the phone or ipad LOCK onto boulevard app when clients are checking in for their paperwork. Our office phones and ipads have other apps which can be confusing when clients are in midst of filling out paperwork if they accidentally move out of the Boulevard app. Other software do this by requiring staff user password to get out of the app once locked.
2 votes -
No longer able to see negative balance in client payment method.
With the recent update we've lost the capability to intuitively see a clients negative balance on their profile. We would utilize this function quite a bit in order to track/ or keep a running tab for our guests whether that was for cancellation fees or a payment plan.
It would also be nice to be able to see the total negative balance at checkout.
2 votes -
See when people are booking online
We should be able to see when someone is booking an appointment online in real time so that we don't potentially book over top of it.
2 votes -
Client Profile
Clients should be required to enter in all information, such as date of birth and home address at the time of booking their first appointment. A complete profile is essential, especially for marketing purposes.
2 votes -
Location Organizer: Location Groups in location dropdown
It would be helpful for location groups to be surfaced in the dropdown menu for easy navigation as another option apart from the search function!
2 votes
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