8549 results found
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Client Messaging Management - organize convos, push notifications for new messages
LET US KNOW A CLIENT MESSAGED US! We dont know when a client responds unless we check manually every 30 minutes. Push notifications or some sort of alert is much needed. Relevant conversations get pushed down when text blasts or appointment reminders are sent, we have to dig deep to find messages. Allow us to search by client name to find previous messages that are unread or need updating. The tool is helpful but not being used nearly to the capacity in which we all need
2 votes -
why do employee not working still appear on their day off?
Would it be possible to not have providers on the schedule on their day off?
2 votes -
Restore the 'Email this report' option in new reporting
The email icon is no longer available after the recent reporting update.
2 votes -
Purchase Orders : Additional Information Fields
Purchase orders need to have additional fields for information & costs of items like TAX, VENDOR SHIPPING, GRATIS, and MISCELLANEOUS ITEMS. Purchase order info needs to be entered so that it matches the actual P.O.
This can get very confusing for managers/accounting when what they are seeing as the "received" total doesn't match the total of what was ordered? Not every spa tracks backbar, nor do we want to enter it all as "Product" but it would be nice to have a place to log it on the purchase order and know that it arrived if we needed to double…
2 votes -
accounting summary
A report that breaks down the monthly activity into debits and credits for input into an accounting program seems to be a basic feature of every other software I have used...the program syncs to Quickbooks online, so it knows what is needed, just create a report that summarizes it for desktop users.
2 votes -
staff not needed for resource
Simplifying the resource set up- we run a resource only spa that does not recquire more than one or 2 service providers. It would be easier to use if there was an option to choose that a resource does not require staff. Also the ability to assign a certain number to a resource rather than creating a separate resource for each possible customer.
2 votes -
Allow one service to book two resources at one time.
For example, one service uses two different types of lasers. It is one appointment, one service, so we need the time blocked off for both resources so double booking doesn't happen
2 votes -
Group Booking in Dashboard
Ability to book a group appointment within the dashboard. This would enable front desk to book multiple clients as a group the same way our booking widget allows them to.
2 votes -
Create a more streamlined booking flow where clients can see service pricing and appointment availability earlier in the booking process, be
Create a more streamlined booking flow where clients can see service pricing and appointment availability earlier in the booking process, before entering personal information or completing phone verification.
From a consumer perspective, price and availability are the two pieces of information I’m most interested in seeing when deciding whether to book. Making these visible sooner would reduce unnecessary steps and allow clients to quickly understand their options.
2 votes -
Two-Way messaging should allow you to share photos
The two-way messaging within the app should allow the provider to send photos to a patient (and not be limited to mass blasts marketing only). A patient is able to send a photo post lip filler from their personal phone, but if a provider wants to send before and after photos to a patient it won't allow you. For instance, if I wanted to circle something or point out a feature in a photo and send it to the patient, I can't.
2 votes -
Add dates to reports saved as PDF
When downloading reports as a PDF (for example, the Gift Card balance report as of X date), add in the date to the report. Currently, there is no reference to the date of the report.
2 votes -
stack offer codes to discount based off service list price
Right now, offer codes, if stacked will discount based off of the discounted price. We would like an option to allow the additional offer code to discount based off of the service list price instead.
2 votes -
Your Tag report doesnt work
The Tag report needs to populate. It doesnt work
2 votes -
membership icons on profile
This is mood house loves the new membership crowns that appear for members on the calendar but wishes these would also show in the client profile
2 votes -
Add to Inventory Adjust Quantity Drop Down Menu
Please add additional choices in the drop down box: Transfer: Returned back to Retail Inventory; Transfer: Retail to Back Bar; Transfer: Retail to Tester; Transfer: Back Bar to Retail
2 votes -
Service Providers want to see the guest's full service history in their app; they can only see the last 3 appts or so.
How can you have a guest's full history of services available for the provider to access in their app?
2 votes -
Show the original value paid for product units
Please have product units show the original value paid similar to vouchers. (In both wallet and checkout)
At our practice we pay providers a commission on Injectable Services performed however they get a percentage based on the cost paid by the patient, not always the full cost value.
We allow our patients to pre-pay for injectable product units on sale to store in their wallet for later use.
When they come in to redeem their treatment we would like the checkout to reflect the original valued paid for those units (while also not interfering with their correct dollar amount due…2 votes -
Updated Consent forms should not auto-assign to past appointments that are already completed.
When we publishing changes to existing consent forms for future use, Boulevard automatically reassigns the updated form to previous appointments that are already completed and checked out.
This shows as forms not completed for those past appointments (going back days and months) and makes it difficult for management to properly if past consents and records were properly completed.
Please only apply the newly published consent to future appointments or give us the option to apply it only to appointments that are not yet checked out.2 votes -
remove a sinlge service when multiple services are booked from checkout but not calendar
I want to be able to remove a single service from the checkout but NOT the calendar. For instance, when a client comes in for multiple services (ex. alser and tox) and buys a package for one of those services (ex. laser) and wants to use one of the credits that day, I can only remove all services from the checkout. I then have to either make them check out twice, once for the package and another for the additional service or add on. I want to be able to check the out all at once for the package and…
2 votes -
2 votes
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