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8548 results found

  1. We run a $148/month membership. Each month the member's benefit should be usable toward any eligible treatment (a facial, microneedling, a chemical peel), with the member paying the difference for higher-priced services. Unused benefit should expire at the end of the billing cycle. Today, account credit can be applied to any service but never expires, and vouchers can expire but are locked to specific services at full value. We'd love either (1) an expiration setting for membership account credit, or (2) a dollar-value membership voucher that expires and can be "upgraded" toward any eligible service, with the client paying the…

    2 votes

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  2. We would love for team members to be notified when a client reschedules!

    2 votes

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  3. we require a 50% deposit when making an appointment online, but appointments made over the phone need something other than me asking for credit card info (and then needing a zip code to charge the card the first time). If the text/email confirming the appointment could have a link for a client to finish making their appointment by adding a credit card and deposit, that would be helpful and make the phone call a smoother process.

    2 votes

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  4. In the checkout screen you should be able to edit a service just like you can add a product, and this should be available without changing the booking. What they were booked for is what they were booked for what they were checked out for should have nothing to do with the books or how they appear AFTER the services has ended. The way it is now adds those services to the books in random places and/or just makes the whole appointment disappear and this causes a whole different set of problems for us. There should be a drop-down box…

    2 votes

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  5. In the client note section: Have a tab for formula notes, allergies & then client details (aka late cancels, reschedules, ncns, etc) .. 3 tabs

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  6. We would like a report that allows you the ability to report on service modifiers used.

    Currently, you can report on service add-ons but not modifiers.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  7. Forms and Charts currently fall under the same permission category, we would like it for them to be a little more separate so we can make it so staff has more access to charts but we can still restrict access to forms containing sensitive client data.

    2 votes

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  8. We should be able to require a credit card for services but turn them off for others. EX complementary consultation- the credit card is a wedge for people- but someone who is booking a filler or true service.... Yes we need a CC on file.

    2 votes

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  9. When checking in, it should show the client their demographics (address, phone, etc.) and give them the option to update.

    2 votes

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  10. It would be helpful if BLVD did not automatically add newly created or updated consent forms to appointments that have already been completed.

    For example, if we add a new consent form months after a client’s appointment, the consent may appear as missing or unsigned when we review the bulk list of forms that are not started or are in progress. This makes it appear as though the client failed to complete required paperwork, even though the consent was added after their visit and was not applicable at the time.

    Ideally, new consent forms would only apply to future appointments…

    2 votes

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  11. We need to ability to unsend messages.

    2 votes

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  12. For our Bridal and Birthday packages due to the need for a few confirmation steps prior to a client booking or paying deposit we want a package in our system that isn't fully online so any client can book but we need the ability to send them a link to that package directly so they can pay for it and to pay a 50% deposit in order to reserve their date and package. There is no reason for packages that are not available to all to not have the ability to have a link. The link is what will allow…

    2 votes

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  13. When a chart is updated, Boulevard should remember that the patients/clients have filled out the form even after a new version has come out. It should be remembered by title of the document. There are sometimes very small changes and now boulevard keeps thinking that the form has never been filled out. It is very frustrating for clients that keep getting the same forms triggered for them to fill out even though they have filled them out. If there was a major change it would be more ideal for the provider to ensure an updated form is completed rather than…

    2 votes

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  14. It would be great to be able to add a chart addendum. If a chart is signed and then we need to add something to a chart there is only the option to achive and restart the entire chart from scratch. A simple addendum section to add what we need to the chart would be helpful.

    2 votes

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  15. When using the select time on calendar button which is the easiest way to book an appointment, the correct resource should be automatically applied. it is extremely annoying to need to assign resources manually using this button. There should also be a pop up window whenever something is double booked!!!!

    2 votes

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  16. Allow management to get practice-wide provider specific appointment notifications. For example, a client cancels and the service provider and practice manager would get notified via email/push/text option(s).

    2 votes

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  17. Sometimes different people perform different parts of a package so it would be nice to be able to designate how much each part of the package is worth so each person gets paid accordingly.

    2 votes

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  18. We saw podiums back end and it was nice that each service had a spot for the price of that treatment as a stand-alone and another spot if it was an add on so you didn't have to make two different services just to have an addon. It also had a time slot as a standalone vs a time slot if it was an add on since adding on usually takes less time than doing it alone.

    2 votes

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  19. Get rid of the new reporting view. Its horrible and not user friendly. There are way more important updates needed in BLVD.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  20. 2 votes

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