7516 results found
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Priority tags for waitlists
Having a priority tag for waitlists would be hugely helpful. Occasionally people have a client they want to contact first and as of right now you have to dig through all of the notes of individual clients, which can be quite a feat for longer waitlists.
2 votes -
Have a spot for maiden name
It would be beneficial to have the maiden name of clients connected to their profile as well. We have clients get referred and list a client's maiden name or married name, but we can't find them in the system because their new/old last name isn't updated.
2 votes -
Please create a report only for Service Charges.
Please create a report only for Service Charges.
2 votes -
2 votes
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change individual account metrics for commission based salons
I run a commission based salon and would like you to change the individual account metrics to reflect their commission summary instead of gross sales.
2 votes -
Categorize referral sources
We have 90 referral sources and we would like the ability to group them. I.E. all monthly promotions but also be able to track the success of each month.
2 votes -
Front desk: Booking same day appointments without interference.
Booking a client after the service is completed. the front desk should be allowed to put a client on that same day with our interference. the service is already done, we are just trying to collect the money and we can't even put the service in the system with our all the non sense. It is actually making me book the service for another day. WRONG Answer!
2 votes -
Separate commissions on new vs existing customers
Would like to incentivize providers to bring in new business by offering higher commission on services to new clients vs existing clients
2 votes -
More support
It would be great if there was more support after signing up with BLVD, it is so difficult to get any help other than "look at the videos". Those are so short that they are of no help. I was told that you only get a short window of support and then you are on your own. If i knew that prior, I would have reconsidered my choice.
2 votes -
Track response times in message center
Would like to check response times for handling messages in the message center and track appointments booked by front desk.
2 votes -
Service Timing addition that blocks tech & client time
Would love an option for "Service Buffer Timing" or something similar that does not reflect the additional time on the service time to the client and also does not allow that buffer time to be overbooked. Ex. client gets facial with tech1 and brows with tech2 and that buffer time isn't able to be booked for brow time, it would book brows after the buffer time.
2 votes -
discount codes to apply to "every service" vs just a specific service type
We have VIP clients we manually add a % discount to all their services. we would like to be able to have a button that automatically adds the % discount to anything they book vs the current way where we have to manually add the discount to each service type and it saves for future appointments
2 votes -
False Start Time for Clients
For clients who are always late, good for them to book online and this comes in automatically.
If a client who has a False Start books online we need to text them and see if they can come in 15 min earlier and add the false start.
2 votes -
View Times: Show # of Weeks
Seeing number of weeks over the days in View Times tab when selecting appointment time (ex. +1w. +2w, etc.). Similar to number of weeks listed when you select the date dropdown in the upper left on Calendar view.
2 votes -
default settings for new service
When a new service is added, I would like to choose "default settings."
In my case currently (and I know this is not for all), it would be auto-assigning the new service to all locations (we only have one right now), all staff, etc. Also, ensuring that forms are updated to include that service. For example, new client intake should auto-add the new service.
2 votes -
Different services options per therapist
Different therapists are able to perform different services. We have to adjust every enhancement not good across the board for every therapist to an add on, and it makes things confusing and less fluid for our clients when booking.
If a therapist is unassigned for a service enhancement, that should reflect when a client books online.
2 votes -
Cash Basis and Accrual Basis Reporting
It would be really beneficial to have a Cash Basis Account Report and Accrual Basis Accounting Report to provide better insights
2 votes -
Need a log of staff member that reassigned commission
Need to be able to identify the staff member that changed the commission assignment on a completed order.
2 votes -
Client needs option to change or add services to their existing appt. on phone
My client was trying to add a haircut to her existing appointment using her account log in on our website. The system would only allow her to reschedule or cancel. Would be great if they could add or modify services themselves.
2 votes -
Accordion for standing appointments
Please add an Accordion for standing appointments. We do not need to see 100s of appointments on account. 5 would be fine and then we can open up the full list if we need.
2 votes
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