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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8146 results found

  1. In the booking widget, when a client clicks on the calendar to scroll through dates, it should highlight the dates that appointments are available instead of playing a guessing game clicking on the date to see if there is anything available.

    2 votes

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  2. The referral program needs to be updated. Right now, referrals are applied as discounts, which reduces the total service amount and directly impacts stylist earnings. Instead, referrals should be handled as a separate payment type (e.g., “other”) so stylists receive full compensation for their services.

    2 votes

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  3. If someone calls and wants to purchase a membership, we don't have a way to send them a link to complete, or send them the agreement to sign. We have to direct them to the website to do it themselves, and we all know if they have to go out of their way they are less likely to do it on their own. Can we have it to where we can complete it for them after it sends them the agreement to sign so we can make sure it gets done? I hope I explained that right. It sounded right…

    2 votes

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  4. I would recommend an alert that pops up on BLVD dashboard when there is a pending prescription to sign. Or there is an option available through Scriptsure that allows you to set alerts through SMS or email when there is a pending prescription - if we could make this option available through the BLVD integration, that would be excellent!

    2 votes

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  5. We'd like a way to block clients from texting us at our salon. We frequently get spam texts or creepy men and would like a way to prevent these non-clients from cluttering our inbox and taking away time from our actual clients.

    2 votes

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  6. Provide an option when creating a time block to utilize start time and end time, in addition to, or instead of, the duration of the block.

    2 votes

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  7. Currently, the referral program grants the assigned reward to the new and existing based on the new clients first closed appointment. However, businesses that often either require or strongly recommend a consultation FIRST, would benefit from only granting this reward to both clients when the new client actually comes in for a PAID service. Otherwise, a reward is being granted when the business never actually received revenue.

    2 votes

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  8. Add a percentage to zooming in and out of photos instead of just (+) and (-). This can be critical to getting the same look for photos in a side by side comparison.

    2 votes

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  9. Parter with a company that has existing hardware like Visia or or Aura and allow it to map to clients charts. This would be ground breaking + offer BLVD users in the medical realm or even esthetics to capitalize on client photos with a win/win situation for BLVD + said partner.

    2 votes

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  10. 2 votes

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  11. Add columns for original payment method and created on dates

    2 votes

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  12. Please make a way the client to just log in when booking rather than being sent a code to email or phone. All the steps to finalize booking are road blocks that can cause them to not complete the sale or scheduling. The majority of our clients currently call the office or book on site bc they don't feel the booking platfrom is user friendly.

    2 votes

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  13. Providers should be notified when a patients payment/membership fails

    2 votes

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  14. Allergies and medications are not as visible on the patient profile as they should be, and this is a patient safety concern.

    This information needs to be more prominent and easy to access at a glance. If it’s buried or requires extra clicks, it increases the risk of missed allergies or medication interactions. Making this more visible would help providers make safer, faster decisions and improve overall patient care.

    2 votes

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  15. We would really like a report that shows ratings (number of stars the client gave, location visited, service provider, and if they clicked to post the rating on google)

    2 votes

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  16. Sell a package and reedeem in one transaction in checkout instead of doing two steps and refreshing the page!! This should all be seamless so we dont have to go back and forth from page to page it should sell it and deduct it all in one

    2 votes

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  17. Cancellations fees are not a true discount. For accounting purposes, this data is inaccurate. It is actually revenue. It should be listed separately from discounts.

    2 votes

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  18. It would be amazing to have an option where new clients are automatically directed to the first available provider or appointment slot when booking online. Right now, new clients often select specific providers, which can delay booking availability and create gaps in schedules. This feature would help maximize booking capacity, improve client experience with faster availability, and better distribute new client traffic across the team. Even having this as an optional toggle in settings would be incredibly helpful.

    2 votes

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  19. Facial Lounge would like the ability to easily contact members whose vouchers are about to expire.

    2 votes

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  20. When a form or chart is set to send for "All services" and new services are then created, those new services should be auto added to the forms and charts that have "all services" selected

    2 votes

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