8146 results found
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Insurance billing option for primary patients and weight loss patients that have weight loss coverage and to access charts
Insurance Billing
2 votes -
ePrescribe - prescriber direct access to queue instead of via a single client's profile
Currently, prescribers access their queue by clicking into a client profile > Clinical tab to enter the scriptsure experience. This is not intuitive if they are looking for the larger list view to manage approvals. it feels like a "workaround" since you have to navigate to a random client's profile first. it would be great to have a page in boulevard or button that takes the prescriber directly to queue.
2 votes -
System Updates - Timing Issue
Why aren't the system updates completed late in the evenings, as these interrupt work hours, processing payments, and/or on-line booking/gift card.
2 votes -
Subject: Feature Request: Cancelled Appointments Report (by staff + date range + reason) Hi We’d love to see a dedicated report for
Subject: Feature Request: Cancelled Appointments Report (by staff + date range + reason)
Hi [Name],
We’d love to see a dedicated report for cancelled appointments that can be filtered by:
Staff member (single employee or all)
Date range (ex: 3, 6, 9, 12 months)
Cancellation reason
Right now, cancellations can only be reviewed in the Recent Cancellations list, which isn’t practical for HR tracking over time since it doesn’t support date-range filtering or exporting.
This would be really helpful for performance and retention tracking, and would save a ton of manual review.2 votes -
Offer Code Stacking
Offer codes must be customized to either allow combining with other offers, or disallow use with other offer codes in order to successfully minimize human error and ensure a high degree of accuracy in all checkouts. Ideally the list that can / cannot be combined can be customized. E.g. Friends & Family discount for team members CANNOT be stacked with any other promotions/discounts.
2 votes -
daily anouncement on front desk screen/calendar
Be able to create a daily huddle pop up where it states the goals for the day, for all staff to see on the calendar/front desk page.
2 votes -
TEXT OPT IN
Some clients specifically older ones dont know or want to go onto their online profile... like they probably dont even know they have one. they also dont have an email on file so they wont receive any appointment notifications or forms via text... They should receive this via text. I understand not pushing marketing to them but office notifications/forms and charts/appointment reminders should be sent
2 votes -
pre purchase services
Lets say a client wants to pre-purchase a service, at this time we cant do that. we would have to make an appointment to sell them the service... We should be able to sell a service without an appointment so they can keep it in their "wallet" to use at a different time.. For example if a service is on special and they want to pre pay/purchase we would have the ability to do so!!!
2 votes -
appointment service change history
It would be great if we could see what services have been changed on an existing appointment
2 votes -
waitlisted for services in the client profile
A section in the client profile to say if they are waitlisted for services or not and a waitlist button inside their profile, similar to the booking button
2 votes -
Autofill patient/client names and date of Birth on Forms they must sign, just like it is autofilled on charts.
Autofill patient/client names and date of Birth on Forms they must sign, just like it is autofilled on charts. Many clients complain that filling out their names and DOB over and over again on multiple forms is time consuming and annoying.
2 votes -
Client search should allow a wildcard search for phone number
The client search bar should locate the client list by any part of the phone number, ie by searching the last 4 digits of a phone number.
Having to start with area code + prefix is far slower as salon locations are regional, thus the majority of clients share common area code + prefix.
Searching via last 4 digits and confirming visually from the list should be possible and preferred.Searching gmail.com works for email, why not phone numbers?
2 votes -
demographics banner
Like an EMR, the client name, age, allergies, or any specific notes should be on the demographics banner, even when your documenting in a chart. Most clinicians type a patient age first, and you need to come out of screens to find it then go back in,
2 votes -
we cannot toggle between two locations in patient appointments
if a patient needs to reschedule across locations, there is no other option than to cancel the existing appointment and create an entire new one. we have two locations and its not possible to just move an appointment from one location to the other.
2 votes -
Be able to print a patients schedule. We long schedule patients out and there is no where to be able to print that or send to a patient
Being able to print a patient's schedule. We long schedule patients out for their treatment and you can't easily print or send an appointment list.
2 votes -
expiration on gift cards
Our salon has a 1 year expiration date on our gift cards. We would like a way to set that in the system instead of having to just keep up with it
2 votes -
Send text message to employee when their client reschedules
When someone reschedules we never know and get confused when there is a gap on our app schedule, it should send a text message just like it would if someone canceled or booked.
2 votes -
2 votes
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Direct Category Booking Links for Clients
I think it would be super helpful if Boulevard had direct shareable links for booking categories/services.
For example, instead of only sharing the main booking site link and having clients click through each category themselves, it would be amazing if we could directly send a client to a specific category like facials, laser hair removal, injectables, etc. especially through email or SMS.
I think it would make the booking experience much smoother and quicker for clients looking for specific services. Just wanted to share the idea in case it’s something your team may consider in the future!
2 votes -
I would like to know why when a client opts out of receiving marketing emails they don't receive receipts, appointment reminders.
Why does a client no longer receive emails/text messages, purchase receipts, appointment confirmation and reminders when they opt out of receiving marketing materials? Marketing, receipts, and appointments are different then marketing.
2 votes
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