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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7763 results found

  1. Because certain states and cities require businesses to allow clients to make cash payments towards recurring memberships, having a way to satisfy a membership renewal is a critical need.

    2 votes

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  2. Add the option "add photo from gallery" to the notes that have images

    2 votes

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  3. Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.

    Would like them to live in one space to encourage ease of scheduling.

    2 votes

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  4. Clients want to enter a password instead of a one-time code verification to log in and book.

    Either have the option to enter password or to receive code would be ideal.a

    2 votes

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  5. Currently, a PO can be saved with some lines containing an orer quantity of 0. This can happen when using our bulk add feature and saving without removing those specific lines. It would be a lot more efficient to either remove those lines once the PO is saved since they are irrelevant to the order, or not allow the PO to go past draft status without the user removing those line items or changing the order quantity themselves.

    2 votes

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  6. 2 votes

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  7. 2 votes

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  8. Some products can only be ordered in 3's or 6's. Additionally, suppliers may offer discounts when items are ordered in 12's.
    This would be easier to manage if there were the ability to enter a required unit quantity in the product profile which would be used as a rule when creating purchase orders.

    2 votes

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  9. Stylist are overbooking and abusing time for services (especially color) and then on check out sometimes have 30-45 minutes remaining, the system doesn't shrink up the appointment on check out to reflect the waste of time over scheduling and it is not recorded in the utilization reports because it still holds the block making it look like they were working. The Booker system had that feature. Way better for making poor use of time a visual reality.

    2 votes

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  10. When a client pre-pays but then (Days later) requests to reschedule to a different day and provider, We need to be able to remove the original booking. Voiding the ticket still leaves the original apt on the schedule blocking online bookings and new clients from scheduling. Please assist

    2 votes

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  11. Currently, if a new client doesn't use their referral code on their first appointment's order (for example, if there's a separate new client offer they want to use first), the code doesn't appear as usable on a later order, since it's only fixed to the first appointment.
    Instead, the discount must be manually added but then doesn't apply towards referral program reporting.

    It would be great to be able to have that offer code still available in the dropdown for that client as long as they have not yet used it.

    2 votes

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  12. To have the ability to point/click/type text onto a hand drawn note.

    2 votes

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  13. I'd like to promote certain stylists with special offers so an option that allows us to pick the stylist that the offer can be booked online would be great. Right now i have to make a special version of the same service and only have the stylist I want to have the special active on it.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. We need to be able to select 'custom payment type' with $0.00 as the total.

    Currently, the only way to get to 'custom' or 'other' payment type is to enter a dollar amount.

    When we have Groupon customers (or Cherry or other) we do not know the exact $ amount at checkout.

    It depends on the fee and sales and other factors by the 3rd party.
    BUT not having the access to the 'other' payment option with a zero dollar total makes all these transactions hard to track.

    We need to be able to select custom payment options so we…

    2 votes

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  15. Please allow us to sort Reports alphabetically (by report name) and please FIX the the 'sort by date updated' which is broken

    There is ONE way to sort, by "Last Updated" and it's broken
    Please fix this

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  16. Desired state: NEED to open booking for telehealth ONLY on certain days. Current State: open provider schedule allows all booking to be selected.

    2 votes

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  17. 2 votes

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  18. It would be nice for a Resource Schedule on BLVD to be able to integrate with a google calendar, like staff calendars can. Many marketing applications are able to use the google calendar integration for staff, but it would be critical to have the resource calendar built in the integration, as well, to prevent double books on a device.

    2 votes

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  19. Being able to search the Account Balance Report by date. It only displays in real time now. It would be very helpful to know your client balance liabilities at the end of the fiscal year for accounting purposes.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  20. I don't know if anyone else is annoyed by the fact that every time I switch tabs from calendar view to front desk view it does not keep me on the day I am currently looking at. Is there a way to opt out of it always showing "Today"?

    2 votes

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