8146 results found
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give providers a notification when a rating was submitted for their appointment
Allow staff specific notifications to go out to a staff member when they get a rating for an appointment they completed rather than just sending notifications to the location email
2 votes -
Passkey Login
Ability for staff to log into the dashboard by using a passkey, biometric scanner hardware, or similar device for added security and ease of logging in.
2 votes -
Show negative week count in month view in addition to the week count forward
Seeing the week count for booking future appointments is very helpful and it would be equally as helpful to have a negative week count for past dates. On a daily basis a client will be booking their next appointment and ask, "How many weeks did I go from my last appointment?" (because we're always gauging if it felt too short or too long of a time frame.)
Wanted to give some context to explain how this would be helpful. I've seen other posts requesting it and it says that it was waitlisted in 2023. Hoping to give this (hopefully) simple…2 votes -
Forms and Charts - add Appointment Date Column
Add a column showing the appointment date the chart was created for
2 votes -
better inventory mangement including lot numbers for different batches
We are looking for a more advanced charting and checkout system that creates a seamless transition between treatment consents, documentation, and patient checkout. Ideally, the system would allow treatment consents to link directly to the checkout process while also documenting the products used, including corresponding lot numbers and expiration dates. This information would automatically deduct products from inventory, allowing for more accurate tracking, traceability, and overall inventory management.
2 votes -
Add Discounts to Sales Summary Report or Create a Combined Report
Add Product, Service, Gift Card, Membership, and Voucher/Package Discounts to the sales summary report.
Or Create a specific "Combined Report" for bookkeepers and accountants. A singe report showing: Income (Service, Membership & Product) (Business Cost of Product Sales), Discounts (as mentioned above), Refunds, Liability Income (Voucher/Packages, Gift Cards, Client Accounts), Redeemed Liability, and Tax Totals.
Beyond the Sales Report as the added parts of the Combined Report would include, Payment Distribution, Product Sales, Service Sales Summary, Sales by Service Provider, etc.
This would be very helpful, instead of pulling 3-6 different reports, just because we need 1 piece of information…
2 votes -
Change the marking on face for tox units to just the number where the injection was place. the lined make it harder to read .
Change the marking on face for tox units to just the number where the injection was place. the lined make it harder to read .
2 votes -
Clients should be able to purchase a membership and then have those perks applied directly to cart without having to do two transactions.4
Currently, we have a membership option that gives discounts at time of check out. It a client purchases the membership at checkout, those discounts are not applied. It must be two transactions, which is not ideal due to fees. Ideally, the client could add on a membership at checkout and the discounts be automatically applied.
2 votes -
Provide option for feedback on Billie (AI help agent)
When I start a help session I am first greeted by Billie. 9 out of 10 times Billie is not able to help me, and I get passed to a human agent. When I get passed to the human agent, I get to rate how my experience was with them, but not how my experience was with Billie.
Often Billie is frustrating and not helpful and it takes me pulling my hair out to get to a human agent. I would like the option to provide that feedback as part of the survey at the end.
I think the assumption…
2 votes -
refresh report
Add a button to refresh the report and pull the most recent data on demand.
2 votes -
Gift Card
Increase the value of gift card maximum, and allow for multiple gift cards to be purchased in one online session with the option to send to multiple individuals.
2 votes -
2 votes
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keep typed messages that aren't sent yet
Typed messages to clients should stay in the message line even if they are not yet sent. Sometimes we get interrupted while typing a message to a client and have to leave that screen. The messages delete automatically and then we have to start over.
2 votes -
More features on the app.
Offer access to messages, client contact info. I like that it lets you message someome but it comes from your personal phone number and not the blvd texting number. Can't view their birthday or address on the app client profile. Just more features on the app like online has.
2 votes -
Forms should be reflected in the patient's account and can be seen every time and not having them fill it out every single time they visit
So we are just new to this software and we have few ideas that we think might help in improving your features.
As for the Forms & Charts, we created Intake Forms for our business and have it filled out by our patients as they check in. Those intake forms are very essential and must only be completed once. My idea would be to have all the completed forms reflect in the patient's account not just on the day they filled it out but in the future appointments as well.2 votes -
2 votes
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have the name transfer over in forms/charts. I often need to retype name inside of chart- and I have to go back and forth
I would like the client name to automatically appear on the forms and charts- I often have to toggle out to remember spelling when I am inside of my forms/charts
2 votes -
No Show appointments remain on calendar
No Show appointments remain on calendar just maybe turned red? This way it doesnt look like a provider had no one booked. Right now it just is taken off the calendar and negatively effects utilization of schedule .
2 votes -
Prevent loyalty points from being used with other offers
We would like the ability to reject using loyalty points on a sale, if another offer is already applied. For example, we have 20% off some old packaging on products, but clients are also able to apply their loyalty points, and then we make no money on the sale. We would like the ability to limit the amount of discounts a client can apply to one sale.
2 votes -
appointment notification emails for all provider bookings to main office email
with AR, there was a way where the office email was sent an email anytime a patient booked, rescheduled or cancelled an appointment so the front office staff/owners can see who is booking with providers, etc. not just sending an email to that provider only. I don't want to constantly search a provider schedule or search patients to find out their booking history.
2 votes
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