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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7763 results found

  1. We'd like the ability to offer a BOGO where you buy a GC and receive a coupon that sits on the client profile similar to account credit but does expire.

    2 votes

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  2. Let us allow certain employees to view certain summary reports. Right now they can only access the reports and not summaries

    2 votes

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    1 comment  ·  Admin →
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  3. We should be able to pull a report that shows how many appointments were booked on any given day, and who they were booked by so we can track front desk performance.

    2 votes

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  4. having a place to store gift cards that show under tender

    2 votes

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    1 comment  ·  Admin →
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  5. We need a report to show if there are any products in the inventory that we have sold none of. A product sales report only shows items that have sold at least 1. This is not helpful to see if anything has not moved at all.

    2 votes

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  6. During the checkout process when adding additional service it should NOT add more time we are literally checking client out which means they are leaving the office. This messes up the schedule utilization and often makes it look like clients have been in office for hours when in reality they are not

    2 votes

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  7. 2 votes

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    1 comment  ·  Admin →
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  8. Allow an internal note function for gift card purchases so that gift cards given for a donation to a non-profit or local fundraiser can be tracked even if the business doesn't know the end recipient. I donate to local orgs all the time and have no way of tracking which gift card number corresponds to a given fundraiser at the moment.

    2 votes

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  9. This is critical as we have independent contractors and hourly employees and our hourly employees have the capabilities to accept walk ins/last minute booking however our contractors need lead times in order to make it into the salon if they are not here already, we need to be able to completely customize these options per employee profile or we run the risk of loosing business by setting lead times out so far or a client booking with not enough time for them to get here.

    2 votes

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  10. As a business owner it is critical for a lot of us who have booth renters or room renters to be able to properly collect rent. Having a separate spot to be able to collect daily, weekly, bi-weekly or monthly options and be able to set it to autopay on set dates. We need to be able to run reports for this information as well to properly track for our taxes as well as provide this report to our renters for their taxes.

    2 votes

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  11. The middle initial from the forms does not link or show up on the client profile so clients with same name can get confused easily. The only way for it to show on the client profile is to add it to the first name field.

    2 votes

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    1. When marking up a face sheet- allow the patient name to be viewable when the image is selected.

    2. Update dot sizes, the pencil size is really too small for average facial markup and the one with units attached is the perfect size (but the units all over is too distracting) remove the units!

    2 votes

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  12. Having the ability to push more new clients to book with specific stylists on Boulevard, you could implement a targeted booking within the software based on percentages to increase a specific stylist's new clientele.

    2 votes

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  13. Create report categories that shows percentage such as retail to service %, returning clients %, new client %, returning client %.

    2 votes

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  14. It would be so helpful to be able to see client notes in the App! Under the Details tab. Tp appear under Appointment notes.

    2 votes

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  15. Need providers that have the 'modify own appointments' to be able to edit if multiple providers are on the same appointment. We do not want to enable 'modify all appointments' but still need providers to edit their services on an appointment when multiple providers are assigned.

    2 votes

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  16. The Help Chat window needs to be minimizable, since it covers everything. Currently there is only an Enlarge button or a Close button.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. when a client request to change their billing date, the only option is to change the next charge, but then it goes back to the original. currently, the only way to change the billing date is to cancel the membership and set it up again. this consumes too much time and energy, and angers clients.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. We used to have the capabilities to click the arrow at the bottom of the page to choose 100 or 200 products per page. I don't want to keep flipping pages to get what I need when we have over 150 products for instance. That would only be two pages to click through.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. Be able to edit service duration at checkout if the service is changed at checkout. We want to be able to track service provider's utilization, but can't if the duration changes to 0h0m at checkout.

    2 votes

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