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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7517 results found

  1. If a person has two back to back appointments it fails to show them both on the calendar. Blvd currently shows one appointment for a person and it looks as though there is an open appointment spot on our end when there isn’t.

    2 votes

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  2. Sometimes when we are checking out a customer, we come across a product or service that has not yet made it into inventory. We then have to add a different item and adjust the price to be sure the item is paid for. This throws off our inventory count and creates chaos at checkout. Can you add a misc line at checkout where an item can be manually entered along with the price and an option to add tax or not?

    2 votes

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  3. Would like to be able to include/add column for a client email in the Memberships report. This way we can obtain a Client List of past-due memberships along with their email.

    2 votes

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  4. would like the option to do either physical or digital gift card when checking out a client for gift card purchase

    2 votes

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  5. If patient doesnt have CC on file, Need missed appointment fees to auto add to next appointment checkout AND have a distinctive color/etc to flag staff patient has a balance. Very awkward right now. Have to notice there is a balance, pay it separately etc.

    2 votes

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  6. since the most recent update to the reports, the date range functionality has an error in it. I see 2 different problems. When picking a date range by clicking on the dates on the calendar, it does not accept the dates that are entered. The only way to do a custom range now is to enter it into the boxes at the top of the window.

    Also, when running multiple reports for a specific time range(for example, the previous month), you must now enter the date range for each report. Previously, the date range would remain the same until you…

    2 votes

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  7. We have a prospect that needs to be able to associate 2 providers to a bill or membership.

    Example of the providers & use case:
    1. a selling provider (like an MD) that recommends a treatment
    2. provider that actually does the treatment (like a nurse)

    Goal is to be able to track who’s selling and providing treatment.

    • Requested by Laser Lounge (prospect)
    2 votes

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  8. Summary:
    Create a new report that shows available appointment slots by day or month, helping businesses better visualize and manage their scheduling capacity.

    Description:
    Currently, businesses can only view scheduled appointments through the Staff Schedule Summary report, making it difficult to identify open slots efficiently. A dedicated Appointment Availability Report would display unused scheduling space directly, allowing businesses to:

    • View open appointments across different time periods
    • Identify scheduling patterns and optimize staff availability
    • Make data-driven decisions about staffing and scheduling
    2 votes

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  9. Need the ability to control privilege group access to control who has access to cancel a membership. This is a critical request for True REST

    2 votes

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  10. Add service and product names as columns in the Payments & Refunds report to eliminate the need for cross-referencing with the Detailed Line Item report. This enhancement would streamline the reporting process by allowing users to see transaction details and the specific services/products in a single view, improving efficiency in financial tracking and reconciliation.

    Current Pain Point: Users must manually cross-reference between two different reports to match order numbers with their corresponding services and products, making the process time-consuming and potentially error-prone.

    2 votes

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  11. When filtering a report by Staff Name, having the ability to select between Active, Inactive or All. Similar to the Employees tab under Manage Business.

    2 votes

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  12. Need to be able to see the whole Monday-Friday work week for every provider regardless of how many providers are scheduled.

    2 votes

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  13. I wish it wouldn't send an email to us when we cancel an appointment for a patient. When a patient cancels their own appointment, it is super helpful that we get those emails because front desk goes through and contacts those patients to get rescheduled. It just makes it confusing when we get the emails for the appointments that front desk cancelled themselves. Or even if those emails could say something different showing that it was cancelled by a provider/employee.

    2 votes

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  14. Also there needs to be a in client information the dollar amount spent and allow tags.

    2 votes

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  15. Currently, summaries are location-based, requiring users to log into each location's dashboard individually to view booked forecast information. This feature would introduce a new report that aggregates data from all locations, providing:

    A unified view of booked forecasts across all locations

    The ability to compare and contrast performance between different locations

    Time-saving efficiency for multi-location businesses

    Enhanced decision-making capabilities with a holistic view of the entire business

    This feature would significantly improve the user experience for businesses managing multiple locations, streamlining their reporting process and providing valuable insights at a glance.

    2 votes

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  16. I would really like the ability to add merge fields in the text notifications. We're a busy medspa and would like the ability to include information in the text notifications like <customer name> and <service> in the notifications.

    2 votes

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  17. This feature would allow businesses to automatically remove commissions when employees receive services at their own workplace. Currently, there isn't a direct way to do this in the system. The feature would enable businesses to:

    1. Automatically detect when an employee is receiving a service
    2. Apply a 0% commission rate for these specific transactions
    3. Maintain normal commission rates for non-employee clients

    This would streamline the process of providing employee services without manually adjusting commissions or creating separate service categories.

    The feature would simplify payroll processes and eliminate the need for workarounds like creating separate "Employee Services" categories with 0% commission rates.…

    2 votes

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  18. Alani Skin MD would like the ability to see the operator associated with inventory adjustments within the report. Currently they have to go into each product details window for this level of visibility.

    2 votes

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  19. Please provide this the same way you have done for Shopify. Zapier is super complicated for the WooCommerce integration, and it doesn't work well. I need my inventory to sync simultaneously and correctly between WooCommerce and Boulevard.

    2 votes

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  20. It would be amazing from the Mark-Ups to allow to select from a list which product was used. Perhaps a drop down and color coded would be amazing.

    2 votes

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