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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8548 results found

  1. Could a notepad tab be added so co-workers could communicate tasks, to-do list etc within a practice? Even the option to have a check box added that when clicked it disappears but can be filtered to see completed tasks, open tasks, etc.

    2 votes

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  2. The ability to essentially utilize "group checkout" without requiring both parties to have same-day appointments on the schedule. Example: an individual buys pre-paid credit units of an injectable (on their account) to be shared between themselves and their partner.

    2 votes

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  3. Google Reviews should be automatically displayed and prompted at every checkout when paying for the service. It is much better for our marketing and promoting our business. Clients being routed to Google, needing to sign-in, just to find the review page again and leave the review is too many steps and most times, clients won't bother. Having this automated in checkout would be ideal.

    2 votes

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  4. Need a report that we can pull that allows us to quickly reference what Forms and charts are attached to services or at least be able to categorize them

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. Notification badges of new dashboard text messages.

    2 votes

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  6. In the service customizations, there should be an option for gratuity or not per service, just like there is for deposits.

    2 votes

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  7. Please add the ability to send invoices or secure payment links to clients for late cancellations and no-shows when their card on file cannot be charged.
    This is a critical feature for appointment-based businesses. We need a way to collect outstanding cancellation fees, track unpaid balances, and protect our businesses from lost revenue.

    2 votes

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  8. For any client desiring restricted profile viewing (e.g., business owners, celebrities, etc.), it would be great if we could restrict access at the client level. Current access / permissions only provide this option broadly by role. For example, allow a business to create a client group that requires special permissions to view (e.g., owner-view only).

    2 votes

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  9. I need to create a mailing list for my clients that have a membership with us. The memberships report does not have the ability to add mailing address as a field. ADD mailing address field as a column filter

    2 votes

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  10. Hello, I would like to have the account role added to my staff permissions. Is it possible to be included on the rollout early?

    2 votes

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  11. We need to be able to do promotions on gift cards. Example: Spend $100 get $125, this is especially critical for Holiday promotions. This should be a simple fix and it pretty logical.

    2 votes

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  12. A pop-up or panel in Messages would show the client’s history and whether they have an appointment booked, so staff don’t have to leave Messages for another tab.
    A draft that survives switching tabs. Today, going to the Calendar to check availability closes the message we're typing. We'd like to go to the Calendar, come back to Messages and finish typing.

    2 votes

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  13. on receipts- if they give us $300 and get $50 back it should show on the receipt- not just say $250 given as payment. It makes for error.

    2 votes

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  14. 2 votes

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  15. Pop up flagging if a client has money on acccount.

    2 votes

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  16. Right now the only way we can quote someone for something is to ring it up as a new sale and show them the price, but many people want to be sent home with either a paper quote or a digital quote sent to their email. Right now we just have to show them the price and then hand type out an email or text listing the services discussed. The option to print or make a digital pdf of an office quote would be a game changer.

    2 votes

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  17. If one account has several locations, gift cards and booking links should be specific for each location.

    2 votes

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  18. I suggest you display base pricing earlier in the booking flow. My clients will see the service name and pricing for add-ons before they can see the base price for the parent service. That can be confusing to clients.

    2 votes

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  19. Feature Request: Visual Appointment Status Using Color Intensity

    Please add the ability to visually distinguish appointment statuses directly on the Boulevard calendar using different intensities of each service's existing or other color.

    Currently, appointments are color-coded by service, but it is difficult to see who is confirmed, checked in, waiting, receiving a service, running late, or completed without opening individual appointments.

    Suggested statuses:

    Unconfirmed: Very pale, semi-transparent service color.

    Confirmed: Normal service color.

    Arrived / Checked In: More saturated service color.

    Waiting: Darker shade with a clearly visible WAITING indicator.

    In Service: Deep, rich service color.

    Running Late: Warning border…

    2 votes

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  20. We would love the ability to send new clients a secure “Complete Your Reservation” link via SMS after booking an appointment over the phone or text.

    The link would allow clients to:
    - Securely enter and save their credit card information.
    - Pay the required appointment deposit.
    - Confirm their reservation once payment is completed.

    Key feature: The link should have a customizable expiration time of 30, 60, or 90 minutes, selected by our team when sending it.

    If the client does not complete the process before the link expires, the appointment time would automatically be released or marked as…

    2 votes

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