8146 results found
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Chart/Form Sorting
You should be able to sort the list of charts and forms to JUST show charts or JUST show forms. It is easy to mix them up when you are clicking back and forth between these.
2 votes -
2 votes
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online gift card
The user interface for purchasing gift cards online is not very good. When a client gets to the screen to purchase a gift card all they will see is "Gift Card Amount" and then a button with the lowest suggested amount. There is no indication that you need to scroll down to see the other options. This is obviously confusing (and limiting) to clients, so it would be nice if you could clean this up so we're not missing out on bigger gift card sales.
2 votes -
rewards
would like an easier way to use alle, aspire, and xperience rewards programs
2 votes -
Packages and Memberships should be separated from Products in the Checkout process for reporting and LOYATY POINTS!!!
Currently all Packages and every Membership transaction ends up in Product reports when they may not have anything to do with Products. Which also gives the purchaser excessive loyalty points!!!! which then creates manual work to go through each clients profile and remove the points to avoid giving additional discounts when they are already receiving perks from the package or membership. We "should" be able to choose to assign points with those purchases not forced to and have to undo it. This is a major time and function issue.
We have to run reports daily of the previous days' purchases…2 votes -
Increased accuracy documenting fine details
Allow for documentation of finer/thinner pencil lines. This will increase accuracy with documenting filler placement. The pencil lines now are very thick and it's hard to show details.
2 votes -
Ability to specify service for Automated Campaigns
This would allow businesses to differentiate their automated campaigns aimed at retaining clients by specifying audiences by service name / service type. For example, a haircut client should reminded to book sooner than a client who receives a keratin treatments. Similarly, clients who receive facials needs an earlier reminder to book than a client receiving neurotoxins.
2 votes -
Resource Only Services
We have a sauna and cold plunge, which does not require a provider but does only fit 6 people. Being able to configure resource only services would be great for this, but currently all services require a staff member to book
2 votes -
Boulevard Duo NEVER WORKS + Support Issues
Hi everyone. I’m genuinely looking for insight because we are at a breaking point.
We are a busy medical spa processing high-dollar transactions daily, and the Boulevard terminal issues have become incredibly disruptive to our operations. There have been multiple instances where the terminal simply won’t process payments at checkout. We ask patients to re-run their card several times, they call their bank while standing at the desk, and the bank doesn’t even see an attempted transaction. It’s embarrassing and it undermines trust at the end of what should be a seamless visit.
For context:
• We have the newest…2 votes -
Download data to excel
I'd like to download services, client lists, and price lists to Excel. It would be much easier to see the bigger picture for yearly planning and price increases if I could view all the data on one page rather than opening each service individually for each stylist. It's tedious and a huge time suck.
2 votes -
2 votes
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Business service fee per a staff member
Business service fee % for each employee per service. Could do a dollar amount if a percentage is not available.
2 votes -
Client profile notification when you are leaving the page without saving
Just like when you leave a service without saving, a notification pops up asking if you still want to leave and if you would like to save and exit.
2 votes -
Create an option for class bookings (pilates, yoga, etc)
Make classes an option in BLVD.
2 votes -
API for triggering and sending SMS messages via Boulevard hosted numbers
The ability to send SMS messages via Boulevard's API so they utilize the same location numbers that have been provided by BLVD.
2 votes -
Disable checkout IF forms not signed
If a patient has NOT signed consents, etc... DO NOT allow the checkout to complete until they SIGN the forms. This is a HUGE legal protection for patient and provider
2 votes -
Ability to disable membership confirmation email
Businesses would like the ability to disable the membership confirmation email and other transactional emails related to memberships for them to manage those communications outside of Boulevard, such as using a dedicated tool for client journeys or drip campaigns.
2 votes -
form expiration
There are only options for monthly/yearly intake form expiration. Would be nice if there was a weekly option for our higher intensity treatments that we do not like a ton of time to lapse between intake form and treatment/procedure.
2 votes -
Provide more post mortem details to customers
With the recent outages at Boulevard, all we, the paying customers, get to see is a corporate jargoned press release about how the incident was handled and fixes are being monitored.
I would love more details on what went wrong and what actions are happening to make sure it doesn't happen again. All of us are running our entire business on this software, and there isn't a great deal of openness about what is happening inside the company. How do I know that these issues aren't all related and nothing was done to fix them?
Basically, I want a way…
2 votes -
Add Ons in mobile booking
It is close to impossible to see the suggested add ons when a client books on their phone. This creates so much more work as now I have to change my entire booking instructions in my email flow to specify what clients need to add to ensure they are booked for the right service. I also now have to upsell instead of a client seeing it suggested when booking. Please Please improve your mobile experience. It is 2026 and it should not be this difficult when booking nor should our options as stylists be so limited when using our Blvd…
2 votes
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