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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8148 results found

  1. Currently, you have to click into a chart to see if it is fully completed. This would be two separate icons that indicate if they’re good on completing chart and want “its done/locked”.

    2 votes

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  2. This would be to show patients during appointments not before/after, but take a picture and use it to talk treatment options.

    2 votes

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  3. Within the client profile, there should be a setting that allows you to turn on or off online booking for select services. For example, only allowing return clients to be able to book for services meant only for existing clients.

    2 votes

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  4. I’d like a report that shows how many new appointments were created each day.

    This should be based on the date the appointment was created/booked, not the date the appointment is scheduled for.

    This would help us understand how successful our marketing campaigns are by showing which days actually generate the most new bookings.

    For example:
    Monday: 25 appointments were created
    Tuesday: 32 appointments were created
    Wednesday: 18 appointments were created

    It would also be helpful if this could be connected to marketing sources or campaigns, so we can better track which campaigns are bringing in real appointments.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. When a client is purchasing a giftcard, it automatically saves the card on file, Id like for it to be a check box that they understand this , and maybe a link to the policies (cancellation / no show etc) , instead of having to click the privacy policy. This will avoid head aches of clients saying they didn't consent because it was a gift card purchase

    2 votes

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  6. There should be far more training at the beginning.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  7. I would like to suggest adding an "In Service" status/category to the Front Desk Dashboard. This feature would allow front desk staff and management to easily track when providers are actively with clients and monitor the amount of time spent in each room or service.

    2 votes

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  8. When a client books for themselves and others, the forms all get put on the profile of the person booking. It would be nice to move that form to the respective client.

    2 votes

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  9. 2 votes

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  10. We use Resource Scheduling to prevent double-booking devices and rooms. Currently, when a selected resource is unavailable, Boulevard automatically assigns the first available resource without notifying the scheduler.

    We would like an option to display a warning or confirmation popup when the originally selected resource is unavailable before reassigning the appointment to a different resource.

    This would help prevent accidental device and room scheduling conflicts and improve operational awareness for front desk staff.

    2 votes

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  11. Having to constantly check the waitlist is time consuming, if we remember to do it at all. Sending the provider a notification that there is availability on their schedule for someone on the waitlist would be super helpful.

    2 votes

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  12. When creating marketing lists, it would be helpful to include inactive/former employees as filter options. This would allow us to identify and target clients who previously saw a provider who left the business and communicate who they can book with that would be similar to their preference. This functionality would support client retention and more targeted marketing efforts.

    2 votes

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  13. It would be great if the professional app had a way to limit the parameters on using the timeclock if they are too far away from the business

    2 votes

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  14. 2 votes

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  15. I do not see a way to allow staff to access reporting to audit upcoming appts. Say I ask my front desk team to let me know how many tox appointments are scheduled over the next quarter, there is no way to give them schedule summary permissions. They can only run reporting for past/closed out appts. We should be able to give select access to both summaries and regular reports.

    2 votes

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    1 comment  ·  Reporting  ·  Admin →
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  16. 2 votes

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  17. Some of our providers don't want to fill their slow days but some would. Would love for the option to be able to toggle it for certain client lists

    2 votes

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  18. we would love more colors to assign to staff profiles to avoid confusion and mistakes!

    2 votes

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  19. When inventory is in the negative, and you bulk add products, purchase orders automatically fill in the qty desired field with the amount that is negative and I would like to be able to turn this feature on or off.

    2 votes

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  20. We have several add-on services that can be performed by other members of our team, that would be utilized by clients in online booking if they were available. Having the option to add-on, then select the professional within the add-on would open up more possibilities for the client. For example: Book a haircut with one person, then add a massage, facial, or sauna session (or all three), onto the haircut. It's a major lost opportunity not being able to do this.

    2 votes

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