7763 results found
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Phone or ipad locks
Please have the phone or ipad LOCK onto boulevard app when clients are checking in for their paperwork. Our office phones and ipads have other apps which can be confusing when clients are in midst of filling out paperwork if they accidentally move out of the Boulevard app. Other software do this by requiring staff user password to get out of the app once locked.
2 votes -
No longer able to see negative balance in client payment method.
With the recent update we've lost the capability to intuitively see a clients negative balance on their profile. We would utilize this function quite a bit in order to track/ or keep a running tab for our guests whether that was for cancellation fees or a payment plan.
It would also be nice to be able to see the total negative balance at checkout.
2 votes -
See when people are booking online
We should be able to see when someone is booking an appointment online in real time so that we don't potentially book over top of it.
2 votes -
Location Organizer: Location Groups in location dropdown
It would be helpful for location groups to be surfaced in the dropdown menu for easy navigation as another option apart from the search function!
2 votes -
Offer good on product credit
We need the ability to apply offer codes to product credit so people who are banking large purchases of Tox can utilize offers
2 votes -
QUIT telling clients in an email that we have a card on file!!!
Clients dont need to know this and it upsets many of them. It isnt necessary info!!!
2 votes -
Schedule block
When blocking time on schedule, the existing area to block is antiquated. Either have a dropdown or an hour and minute section AND have an option to select ALL DAY.
2 votes -
Loyalty App points via API
Loyalty app would be more valuable with more actionable functionality, such as being able to pull points via the API. This way, custom comms could be built around points reached to encourage clients to return to redeem them
2 votes -
Businesses should have greater flexibility in setting parameters that limit, allow, or disable clients from canceling or modifying appointme
Businesses should have greater flexibility in setting parameters that limit, allow, or disable clients from canceling or modifying appointments online. Increased control over these settings helps reduce last-minute changes and cancellations, protecting daily operations and revenue.
2 votes -
If we can get a way to create and invoice when we cannot take payment at time of visit.
An example the Blvd Duo was off line and we could not take credit card payment it would have been nice to be able to send the customer an invoice of what was owed.
2 votes -
Being able to see any service staff that edit service times to fit on calendar
Allowing admin or really any staff to see inside of an appointment if service times have been edited at all. For example, If someone edits the customized service time for a provider to less time.
2 votes -
Have a set deposit amount instead of a percentage, too difficult to figure out percentages on every price of every service
Have a set deposit dollar amount instead of a percentage. Having to figure the percentage for every service price is time consuming and never equals the exact $50 we charge.
2 votes -
add a pop-up alert with any critical info when opening a patients chart
Add a pop-up alert to charts detailing critical information that providers need to know. Right now any critical info is getting buried in the Allergies, which still requires the provider go look for that information, or put as a scheduling alert which is only seen by the front desk staff and not providers. Risk for error this way is high. For patient safety, there should be a pop-up alert or even a way to pin important info to the top of the chart where it is very obvious for anyone looking at it
2 votes -
Enable a way to exclude an item from gaining points in the loyalty program. Some items are very small margin of profit .
Have a box to check when setting up a new product that exempts it from the loyalty program. Items such as Blow Dryers and Curling Irons have little margin and shouldn't be given points.
2 votes -
Automate notifying a provider when you upload a file to a patient profile
Send a text automatically to a provider when a file is uploaded to a patient's portal
2 votes -
List open sales under clients profile
List open sales under clients profile so we arent having to go back and forth from the sales tab to the clients profile
2 votes -
Disable Offset for specific transactions
Ability to disable Offset on certain sales, such as package sales.
2 votes -
Remove 'check in' on the client facing Boulevard app
Option to remove self check in on the DUO app. Clients often come in and attempt to self check in, but we have a fully staffed front desk and it slows down the work flow for the clients to try and self check in.
Or we go to check them out and they attempt to check in first, even though they've been checked in. This messes up the check out process. The option to remove this would be so helpful!2 votes -
2 votes
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Please add Cancellation Data to Reports so I can add that to the list of data I pull.
I would like you to add additional fields to the Reports. Specifically related to cancellations. It would be great to see # of No Shows, # of Cancellations and Reschedules so I can add them to the report I pull.
2 votes
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