8149 results found
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new client retention
Would love to see clearer reporting on New Client Metrics. This is such a crucial number to track. I don't appreciate having to pull 3 other reports to do my own math on a metric that seems easy to activate. There should be clear New Client Retention, and New Client Prebooking rates. I had both on other systems.
2 votes -
Update logic on previous period for new business summary report
The new business summary report has some wonderful insights! One small change I would like to see in the logic:
When looking at "[time period] to date" reports, the previous period is based on how many days you are seeing. So a week to date report for today(Friday) is showing 6 days for the week, but the previous period data is showing 6 days prior. So I am comparing Monday to Tuesday, Tuesday to Wednesday, etc... Year to date right now shows data from 212 days prior, which becomes very meaningless.
The logic for the "previous period" in these cases…
2 votes -
2 votes
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keep charts unlocked after submitting
It would be helpful to be able to adjust forms for a certain time window before they're locked and cant be edited. that way things can be adjusted or things can be added after the fact in case it's submitted too early, treatment was added, etc. the time window can be set by the admin (3 months, 6 months, etc).
2 votes -
packages family
I have families that come to me, I'm talking, mom, dad, kids. It would be nice to be able to use a package that was purchased by the parent for any family member as long as they have the same email or phone number on file. Or even if I type in the clients name that bought the package, in case they want to gift a facial to someone. This would be great so I can also chart on the right client instead of the one who purchased the package.
2 votes -
A few modifications to new Commission Line Item Report
With a few modifications the (new/beta)commission line item report can become a much more powerful payroll report:
- add a "discount name" column so we can see what each discount is
- add a checkbox of some sort to choose if the discount is to be paid or not
I know that many people pay for some discounts and not for others. This change would allow all of this processing to happen within Boulevard instead of outside
Just adding the discount name would save me having to run a second report just for discounts, I could do everything with the one report…
2 votes -
Automatically sync Boulevard reviews to Google
Customer would like Boulevard reviews to automatically sync or be shared to external platforms such as Google.
2 votes -
multiple stylist at one time when booking
It would be nice in the booking page to just show all stylists and their availability so clients dont select one stylist just to find out they dont have a good time slot for them and have to start their booking over from the beginning. if not all stylist at least allow the client to select multiple stylist they like to sit with so they can view more available time slots
2 votes -
Make credits button more visible
everyone overlooks the available account credits at checkout. it needs to be lit up or more visible to see
2 votes -
Deposit
Need to be able to collect a deposit without having to manually remove the pricing of the service (as the deposit price) to be applied on check out. The process right now to be able to collect a deposit is very complicated and take too many steps for our front desk to quickly check-out. It is also up to the front desk to remember to change the price of the service that was booked online at checkout, if not changed, it will charge them again.
2 votes -
Integrate with classpass
Integrate with classpass
2 votes -
Buy now pay later
I know that the Buy Now, Pay Later option just launched today. I would suggest that clients could have the ability to use this option directly on the online booking platform without having to physically come in to the studio. From what I have gathered, it is currently only available through Duo.
I have a lot of clients who purchase packages and this would be very convenient if they were able to use the BNPL option to secure their package online without having to come in to the studio.
Thank you!
2 votes -
look up patients by emojis
Example: We have patients sign off on using photos for marketing and we add an emoji to their profile so we can quickly see on the schedule. It would be great if we could look up profiles by emojis as well as run reports so we can get a list of just those patients.
2 votes -
auto blocking a client that has a no show rate less than 75%
When a clients profile has a "no show" rating of less than 75%, have a pre-set auto block option so they can no longer book online.
2 votes -
Create a space on client’s “overview” page that always stays pinned to the top area for listing past medical history and current medications
Pinning medication list and PMH to overview page
2 votes -
delete services
The ability to permanently delete services
2 votes -
Customize Text Message Order Receipts
The business would like the ability to customize the content of text message order receipts.
2 votes -
medications
The new tab Clinical tab for Medications is helpful. However, there is no ability to edit Medication Notes-- they can only be deleted. Please add the ability to edit.
2 votes -
More Marketing Options for Targeting and Reporting
I would like more insight into my marketing programs. For example, I would like to see which patients click on the emails, unsubscribed, etc.
I would also like the ability to resend an email to users that didn't open the previous email.
2 votes -
Adding more than one product to a service
I really would love to be able to add more than one product to a service at a time. It would help keep inventory and pricing accurate. I have a custom 'cocktail' using multiple products/services I offer. I would love to be able to add all of the products to the service so it keeps the inventory tracking accurate.
2 votes
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