7521 results found
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Quick book links where we can send a an appointment time slot to patients to fill out.
We need cards on file for appointments so a quickbook link with the service and time slot already chosen would be awesome then all they have to do is input their info & card.
2 votes -
Automatic Fund Removal Upon Dispute
When a client disputes a deposit that was used to fund their account balance, the system should automatically remove that corresponding credit from the client’s account until the dispute is resolved.
2 votes -
Net service/product/package sales should not include tips or at the very least you should be able to filter out tips!
It makes no sense to include tips in net sales if your team members receive their tips or a portion of their tips. That is not revenue - it's tips (totally separate). Why isn't it possible to remove this through a simple filter?
I've spoken to multiple team members (chat, chatbot, tier 1, and tier 2) and no one could understand or explain how this misleads the numbers. I was told it was a "simple configuration issue" and pushed off to the next person - only to waste an hour of my time trying to explain that a sale is…
2 votes -
2 votes
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Expanded Payment Permissions
The customer is requesting more granular permissions around payment access for their manager-level users. Specifically, they would like their managers to be able to:
Log information related to disputes (e.g., add notes, upload supporting documents, track communication).
View active and historical disputes for transparency and internal handling.
However, they do not want managers to have access to sensitive financial settings, including:
Viewing or editing the business’s bank account details.
Accessing or downloading deposit reports or payout information.
2 votes -
Tip Breakdown in Pro App
Scents of Serenity therapists would like to see a breakdown of tips and product sales in the Pro App. It would also be great if there was no lag-time in data population.
2 votes -
Tags under appts
The tags should only show up under a select service even if it's the same client. For example, if a couples is getting a couples massage and then getting facials after, the "couples" tag also shows up under the facial services when we only use the couples tag to let our massage therapist know there in couples room.
2 votes -
Change the female request tag
The female request tag should be a different color, preferably pink since its universally recognized as a "girl" color and would make it easier to read since we work in a fast paced environment and every second counts. We have to keep going into the service to read whether its male or female request when the color change would be read without having to even click on the appt.
2 votes -
No show / Late cancellation Fee Split
Give us the option to customize the split of the fee between the service provider & business when a client is charged a no show fee. Example: I want to charge clients 30% of the service letting the provider take home 20% of the service and the business keeps 10% of the service.
2 votes -
fix credit card fee reversal
Especially here in Florida, it is common to reverse the credit card fee. Make it so that the client pays 3 or 3.5% per charge and the merchant pays nothing, like so many other pos systems offer.
2 votes -
2 votes
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Messages new client flow improvement
When you go to text a new client in messages and you type their name and it is not in the system and you click "+ New Client" it automatically deletes the name you just had typed in. When you book a new appointment on the calendar view and type in their name for a new client- it automatically fills the name you just typed. It would be much more effective this way for messages as well.
2 votes -
2 votes
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Permission: Modify membership sharing
Permission toggle for adding shared members to a membership
2 votes -
Report that includes patients with active memberships, including a list of their upcoming or appointment status
Goal: contact patients who have an active membership and have not booked their appointment for the month.
2 votes -
Add an area in the system which allows providers to quickly see pricing for clients so that it is easier to put together consultation quotes
Create a page in the admin system that allows providers to go to an interface that you can view with a potential client during a consult to pull up pricing information.
2 votes -
I'd like for the cancellation dashboard to not limit to a specific date - I want multiple pages that continues to go back in time.
Can we update the cancellation dashboard so it’s not restricted to a single date view? Right now, it defaults to one specific day, and I have to click through each date individually. Ideally, I’d like it to support multiple pages that allow users to continuously go back in time—almost like an infinite scroll or paginated history.
2 votes -
Excluding another location's members when an automated campaign is triggered
Restriction to ensure a location's automated campaign does not get sent to a client whose membership is not with the sending location.
2 votes -
2 votes
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Prioritize the right features your working on
You keep working on features that only apply to a handful of users and have a handful of votes on it instead of features that have been requested for MONTHS OR YEARS like invoices or better notifications with HUNDREDS of votes. Work on the stuff that the most people want not what a couple of high paying clients request of you
2 votes
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