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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8150 results found

  1. all forms that expire need to stay in the clients forms and charts and just be maybe greyed out and say expired instead of being auto remove

    2 votes

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  2. This would allow businesses to sell packages or memberships for vouchers that could be redeemed for certain services or exchanged for their equivalent in monetary value and applied to another service.

    2 votes

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  3. We are uploading charts from our old system as files into Boulevard, and I have painstakingly remaned them all to be in date order. Doesn't matter - Boulevard does not allow them to be sorted by title or date once uploaded. This would be a very helpful feature, especially when a provider needs to reference a chart from our old system!

    2 votes

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  4. Employees who earn commission should be able to see how many memberships or commissionable products they have sold in a certain time period as well as how much commission they are on track to make for a certain time period.

    2 votes

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  5. I'd love to see wallet credit become much more visible during checkout. It's easy to overlook that a client has existing credit in their wallet, which can result in accidentally completing a transaction without applying it.

    A great solution would be an automatic pop-up during checkout whenever a client has available wallet credit, asking:

    "This client has an available wallet credit of $XX. Would you like to apply it to this transaction?"

    It would also be helpful to make wallet credit available on the client-facing POS screen so clients can choose to apply their available credit themselves during checkout, just…

    2 votes

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  6. This would allow clinical businesses to order lab tests for their patients and review their results within their dashboard. Ideally, they would also be able to trigger reminders and set follow up labs too.

    2 votes

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  7. Right now, all of our members have cards on file. But when they book online, there is no option to let them book without asking for a card again. It is redundant and a point of very loud frustration from our members. Can you give us the option to turn off the credit card required for online booking when they have a card on file already?

    2 votes

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  8. We should be able to utilize phrases for the client note section under the client profile. It would be helpful and more streamlined for communication between providers regarding shared clients.

    2 votes

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  9. We are a medical aesthetics practice. We'd like to disable the ability for patients to
    save signatures across forms so each consent requires a new signature. It is not compliant to do so.

    2 votes

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  10. Strongly recommend Boulevard provide insurance processing services. It's really the only way for us to fully migrate our hybrid medical and aesthetic practice fully to boulevard. For now, we are still having to use multiple software and it's getting challenging to navigate back and forth between two booking systems and electronic health records. It makes other EHR software with these capabilities, like Jane, very enticing

    2 votes

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  11. You removed the ability to copy/duplicate an existing product layout, please add this ability back into the system. This aided the ability to quickly add new product without have to manually enter brand and category.

    2 votes

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  12. We would like to be able to compare more than 2 photos at a time. There are times when we want to have both sides of the face shown in the before and after.

    2 votes

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  13. Online booking should require the name on the credit or debit card to match the name on the client’s account. This would help prevent clients from using a spouse’s, partner’s, or another person’s card without proper authorization and reduce potential chargebacks or payment disputes.

    2 votes

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  14. We need an area where medical history, medications, allergies lives, and can be updated. It would be nice if they can autopopulate to each note, or you can elect to carry it over into each note. Med Spas are medical practices, and It is super important to have this. Zenoti, just did this and it actually looks really good. Perhaps check theirs out for inspiration. I am happy to help as I still have access to Zenoti for another month.

    2 votes

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  15. Salesforce, but within BLVD. Capabilities include:
    -Assign client lead to operator
    -See client journey from lead --> to sms outreach --> to email -->to booking --> rebooking --> conversion %, etc.
    -Lead lists with Who needs to be contacted, who never rebooked, inquired but didnt book, etc.
    -Daily Dashboard reporting for both locations and individuals for sales, rebooking, retention, lifetime patient value, utilization, lifetime patient retention, enhancement upgrades, etc.

    2 votes

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  16. This would be a QR code for clocking in and out. This QR code would only be present in the salon and would ensure staff members are at the location to clock in/out.

    2 votes

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  17. We need the ability to see more insights for our Text Message and Email Campaigns. I would like to know number of Opens, Clicks, etc and be able to drill down on each. For instance what part of the email was click, if there were unsubscribes or bounces, who unsubscribed, who bounced etc. Because of the ability to segment each list BLVD could be a powerful tool, but I find myself continuing to use other marketing platforms as BLVD is lacking the insights I need.

    2 votes

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  18. Have a pop up or some similar system to ensure you don't close the New Product window without saving the details.

    2 votes

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  19. 2 votes

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  20. The new product screen is helpful for "tab" jumping between lines. It would be nice if the "category" drop down allowed you to start typing and showed hints with those letters. As it is you get in a flow of type, tab, and then have to go back to the mouse to click. I would really love to just keep my hands on the keyboard for as much of the process as possible!

    2 votes

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