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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7164 results found

  1. An app that is whitelabel branded, for patients to boost memberships and online sales, notifications, etc. would be absolutely ideal!

    2 votes

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  2. It would be so much easier for the estheticians to upload there picture icon on the mobile app versus going in and logging into there desktop to do it. Thanks

    2 votes

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  3. Customer would like to be able to delete Gift Cards that meet certain criteria.
    Example:
    Gift Cards with 0 balances
    Gift cards that are older than a specific time frame

    2 votes

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  4. The new app needs to reflect when people are checked out.

    2 votes

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  5. All memberships sold at the business should be skipping the first term voucher, so manually checking this at each sale leaves too much room for error and potential revenue lost if giving a voucher away accidentally. Having the ability to indicate that any time X membership is sold, the first term voucher should be skipped, would be extremely helpful

    2 votes

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  6. Can't create a library of images so I have to upload everything every time I create a new email

    2 votes

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  7. On the iOS application, when you go to calendar view and select sepicific days in the future it does not select the proper day it will select the same day but the previous week.

    2 votes

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  8. For appointments/calendar viewing some neutral colors would be nice (nudes, peaches, mauve, purple grey, etc.)

    2 votes

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  9. I would like to get notified of low ratings from guest when they leave feedback. A 3 and below so that we can correct the problem versus checking every day.

    2 votes

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  10. My staff cannot even read the when a client has a credit. Can we make that button larger? It is so easy to miss!!

    2 votes

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  11. Allowing the appointment to be available for checkout again after doing a refund. EX. A client gave $100 in cash and rest on card. The appointment was checked out in full with cash by accident. The remaining was refunded and we could not re-open the appointment for checkout on card. If a refund is done on an appointment, you should be able to go back into that same appointment to properly check it out, instead of creating a whole new appointment.

    2 votes

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  12. Be able to attach stylist venmo to receipt email's so if clients forget to tip them they can go back to their receipt and tip them through Venmo

    2 votes

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  13. If the client doesn't come in within the month to use their vouchers it will automatically be converted into account credit for them to use on whatever they like.

    2 votes

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  14. We need the option to effortlessly select a service purchased by a patient within the payment methods area and be instantly directed to the original ticket. Presently, this process is quite time-consuming and challenging, particularly with long-standing clients, due to potential inaccuracies in displaying the purchase date or amount within the payment methods section, hindering our ability to locate the corresponding sales ticket.

    2 votes

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  15. It helps when charting filler to be able to indicate the direction of injection. Thanks!

    2 votes

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  16. 2 votes

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  17. 2 votes

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  18. With the improved retention, reports add client tags, and services name, so the report can exclude clients who are tourists, or clients who no call/no show and were charged late cancelation fees

    2 votes

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  19. The business wants to the ability to override an appointment that has been completed in error so that the time slot on the calendar can be open for others to select on the widget.

    2 votes

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  20. The receipts are a daily issue for us. The patients call back all day wondering why they see so many charges but can't seem to easily navigate to what they paid. I think its the panic the feel and the confusion... This is in regards to the screen on the ipad showing the full amount which could be in the thousands but their actual discounted charge for a pkg or special.

    2 votes

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