8545 results found
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Add multiple clients to one ticket.
We service a lot of families, with multiple family members getting services on the same day. It'd help our records be clearer if we could add multiple appointments/people to one ticket at check out instead of checking them out under one name. Either the reporting with how many appointments/services we do is off, or the client history is off and doesn't show who got a haircut with which service provider.
3 votes -
Remove "(Optional)" next to the create a password/account when purchasing Package+Memberships.
They should be required to make an account when purchasing a package and makes the booking process way more streamlined, It also would make it one step shorter by cutting out the process of re-adding card info when creating an account after purchasing a package separately.
3 votes -
3 votes
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3 votes
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Hubspot
Hubspot - Client is using their marketing hub. They need BLVD to sync client data to Hubspot.
3 votes -
Tickler system
Some way have a log for clients that records outgoing calls towards cancelations, rescheduling, and gift card balance reminders. A "tickler system" similar to medical or attorney offices that sets up reminders to call out to clients.
3 votes -
Jotform and BLVD
I would love to have full integration with Jotform and BLVD. I have a beautiful new client form I created on Jotform, and there is no way to link it to client profiles. BLVD integrated forms do not allow for any special/fancy/cute formatting, and do not allow clients to upload photos.
3 votes -
Add a service to an order without adding it to the calendar.
So silly that you can't add a service to an order without adding it to the calendar. This would help us a TON with ringing up memberships.
3 votes -
Due to Monkeypox spreading kind of rampantly across our clients as they are testing positive...
...could we get some additional precautions added to the appt confirmation messages to include a couple more symptoms than the COVID preamble such as fever, sores, swollen lymph nodes. We have already had 12 clients cancel appts due to state mandated isolation requests.
3 votesdo you get this message?
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Option to make certain products like packages and subscriptions to be sold online ONLY
Many of these have extra terms and it would be best if businesses could force that we have the client's total information and a functioning payment method on file, which would be guaranteed by shifting sale of these items to online only.
3 votes -
3 votes
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Confirmation before deleting payment method
A simple confirmation: "are you sure you would like to delete this credit card?" before deleting cards from a client profile would be great. It could be very easy to accidentally delete a card and have no way to recover from it.
3 votes -
ability to mark client active/inactive
We need the ability to mark the client "active/inactive" if they have not rebooked within a certain amount of time or expressed interest to not receive any emails or texts.
3 votes -
Ability to Create Specific alternate payment methods
An ability for managers to create a new payment method to show on checkout screen.
ex:
check
venmo
zelle
etc
3 votes -
Wait List
Being able to switch to another day while looking at the wait list and without exiting out of it.
3 votes -
Export appointment history
It would be nice if there was any kind of export feature for appointment history. As a massage studio we sometimes have to send clients a list of appointments for insurance or legal purposes. Currently, the only way to do this is a series of screenshots, which looks horribly unprofessional. Having the option to include any appointment notes is crucial to this as well as payment information.
3 votes -
Toggle on online booking for each Stylist
There should be a window where you can see ALL of the active services for the location from the EMPLOYEE view, and easily toggle on "ONLINE BOOKING" on and off. It is difficult to go into EACH service under the employee and then click online booking on or off. Too many steps, hard to have one simple view of what can and can't be booked online for each employee.
3 votes -
Better Business Branding
Businesses should have more control over the look of the system. We should be able to put our branding colors on anything a client receives from us, even the "messaging/text/chat" box.
3 votes -
Include Suggested Other Services to book when booking
We offer Foot Massages DURING all other lash and beauty services. They are completed by a different technician. So we have one on the face and one on the feet. Many ecomm platform offer a "Suggested Product" at check out. It would save a lot of time if Massages would come up as a complimentary service to book as they are choose their lash or beauty service. It encourages a higher ticket. This isnt an add on either because we have 2 techs working and we need the Service to be added not just a random top up add on…
3 votes -
When charging card on file (for no shows especially), the card selection should default to the one the client used to make the current appt
Also the card selection should specify which one was selected for the appt as well.
At current I am sure that we may be charging the non-preferential card sometimes. If the client is a no-show we must charge them, but in the case that it isn't the correct card we may be non intentionally charging cards that could cause the clients bank issues.
3 votes
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