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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8150 results found

  1. Admin or front desk be notified when a client adds themselves to the waitlist online. Get a text or email just so we dont miss it.

    2 votes

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  2. Ability to have an add-on service performed by another provider so specialists can be reserved for more specialty services. Example: Prep or blood draw done by phlebotomist while injection or IV is performed by RN, NP, or doctor.

    2 votes

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  3. This would give businesses the ability to prioritize scheduling specific services with certain providers to maximize their licensure capacities. Example: Blood draw service is assigned to a phlebotomist first, nurse second, doctor last. All dictated by staff availability.

    2 votes

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  4. Ability to have Beau enabled during business hours but not answer until after X number of rings. This would allow a business's staff to answer first, and have Beau as a fallback answerer.

    2 votes

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  5. Businesses would like the ability to designate specific staff members for follow up actions following Beau's calls.

    2 votes

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  6. It would be so nice to have the timeclock in and out button in the app, not just while using the app in the browser.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  7. A website bot for patients to ask questions about services and booking

    2 votes

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  8. seeing texts in the app is amazing!

    I would like to have the option to turn on notifications for texts within the app. This would help me catch important conversations when I am away from the computer without having to log in and look for them.

    Bonus points if there are schedule options for the notifications, but I can manage them with do not disturb options if not!

    2 votes

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  9. When creating a new product in the Product Builder, the field for 'Brand' should not be a text field, it should be a list and offer the ability to add a new brand, if needed. This would help cut down on naming discrepancies and help keep data for products cleaner.

    2 votes

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  10. When creating a new product using the Product Builder, the lists of Suppliers and Product Categories should be in alphabetical order.

    2 votes

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  11. Currently when you duplicate a chart to make a new one there is only a publish button. I want to save a draft that I'm still working on without publishing it.

    2 votes

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  12. When adding a new service, there should be a way to add a price range, not just a single price. Not all patients get the same treatment; i.e., facial filler can range depending on the number of syringes used.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Please include appointment date on the "appointment ticket" print out for easy references.

    2 votes

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  14. Please include appointment date on the "appointment ticket" print out for easy references.

    2 votes

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  15. Hi! I wanted to submit a request regarding the recent messaging update.

    Before the update, stylists and assistants could go directly into a client’s profile and click the messaging icon to text that client from their personal phone. This allowed them to communicate with their own clients without having access to the salon’s general front desk messaging inbox.

    With the new update, that messaging icon is gone and there is now only a call option. The only way for staff to send messages through the Professional App is to give them Messages: View & Send access, which also gives them…

    2 votes

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  16. Please alphabetize consent forms! It would make it so much easier when we need to update one to not have to look for it over and over.

    Thank you so much!

    2 votes

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  17. 2 votes

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  18. 2 votes

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  19. When creating new monthly "specials" it's easy to forget to link the intake forms necessary for the since its on a completely different tab in the settings menu. It would be nice to have a "add an existing intake form" box/drop down selection on the newly created service so it is not missed.

    2 votes

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  20. I’d love to see an option that allows each therapist to set a maximum daily workload, either by number of clients or by total active treatment hours.

    For example, a therapist could choose:
    • Maximum 4 clients per day
    • Maximum 6 hours of hands-on treatment time per day
    • Or both, whichever limit is reached first

    This would be especially helpful for massage therapists because the number of appointments alone doesn’t always reflect the physical workload. Four 90-minute massages are very different from four 30-minute appointments.

    Ideally, once a therapist reaches their daily client or treatment-hour limit, the scheduling…

    2 votes

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