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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7521 results found

  1. Boulevard App for phone should have a lock on the app itself to open to ensure patient confidentiality.

    2 votes

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  2. We have to use external platform as a funnel for gathering new clients by offering an incentive for joining our newsletter from our website. Currently BLVD only takes in new clients if they book a treatment/service. Is there a way to gather more marketing funnels.

    2 votes

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  3. We have to use external platform as a funnel for gathering new clients by offering an incentive for joining our newsletter from our website. Currently BLVD only takes in new clients if they book a treatment/service. Is there a way to gather more marketing funnels.

    2 votes

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  4. I would like to see ability for merchant accounts (independent contractors) to be able to automatically pay rent through ACH. Right now I have to create a membership as their direct payment method using their credit card and they are charged a fee and I am charged a fee so I don't receive the full rent amount.

    2 votes

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    • Forms should be able to be copied and turned into a chart and vs versa so you don't have to start from scratch if you want to change it!
    • Also on both forms and charts, common fields should be automatically populated! Fields that should come up automatically include patient name, date of birth, today's date. It's a hassle to fill these out each time! Even the provider's name should come up.
    • When the patient fills out the form with their personal information, it should update their profile (with birthday, allergies, etc.)
    2 votes

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  5. We would like the Detailed Line item report to have the ability to report on the Marketing consent status of Clients.

    2 votes

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  6. Have there be an option to hide front desk employees where they don't show on the schedule. Where only providers show up on the schedule!

    2 votes

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  7. include on a printed chart who it was submitted by and the date and time.

    2 votes

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  8. Similar to shopify or any other pos -> more visual charts/reporting

    There should also be a much clearer dashboard for all memberships/subscriptions:
    total count
    total active
    total inactive
    payment overdue
    churn %
    ltv per client
    FORECASTING - we should be able to have an idea as to when which subscriptions are being renewed (% of those approved on a daily basis/card declined,etc.)

    just better backend reporting all in all

    2 votes

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  9. Similar to shopify or any other pos -> more visual charts/reporting

    There should also be a much clearer dashboard for all memberships/subscriptions:
    total count
    total active
    total inactive
    payment overdue
    churn %
    ltv per client
    FORECASTING - we should be able to have an idea as to when which subscriptions are being renewed (% of those approved on a daily basis/card declined,etc.)

    just better backend reporting all in all

    2 votes

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  10. I need the text reminders to have the option say what the appointment is for, and who the provider is!!!!
    example: "Your appointment for HYDRAFACIAL with LINDSEY is today at 9am"

    2 votes

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  11. 2 votes

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  12. Ability for a business to create, customize, and save more than 1000 reports and have them all be searchable and visible within the dashboard.

    2 votes

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  13. appointment email has appointment day of week along with date and time

    2 votes

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  14. e.g. 1 to confirm, 2 to cancel, 3 to receive a link to self reschedule, 4 to receive contact to reschedule

    As it stands now: If a client responds to a reminder text that they wish to cancel their appointment but includes any form of affirmation including y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, confirm, in their response it triggers an appointment confirmation.

    THIS WOULD NOT MAKE SENSE IF THEY SAY "not sure", it triggers confirmation, and the salon would have no idea

    2 votes

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  15. Allow units of neurotoxin (etc) to accrue monthly/ quarterly/ yearly as an option for memberships.

    2 votes

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  16. Editing multiple packages at once:

    It would be nice to be able to select multiple packages at once to activate/deactivate as well as bulk editing the category. This would make it easier to run series specials.

    2 votes

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  17. Would like to limit particular offer codes to only be available to be used by a manager. Currently all offer codes can be seen and utilized by every team member.

    2 votes

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    1 comment  ·  Admin →
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  18. instead of providing a client with steps to obtain their own referral link if they need help, just being able to share the links directly helps give a good client experience

    2 votes

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  19. Please have the option for an automated email to go to the business when a client submits a form so we know that it's happened. We need to know when a client has submitted a membership contract so they don't fall through the cracks.

    2 votes

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