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7763 results found

  1. If a particular service requires a consult, first, do not allow booking a service (ie: laser hair removal) if the client has yet to have a consultation (which our practice requires a consultation prior to getting treated.

    Or...create a setting which would allow existing clients to receive certain services and book them on-line while preventing new clients from booking certain services on-line (because they might need a consultation, first OR the service may not be the right thing for that client and they would only know this if they had a consultation).

    2 votes

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  2. Boulevard lets any employee enable Google/iCloud calendar integration in My Settings. Even when a business restricts Boulevard access to a salon’s static IP, the calendar feed exports appointments with client full name + phone number to personal devices off-network—bypassing owner security settings.

    Why implement: This is a high-impact, low-effort improvement that reduces privacy/liability risk, supports off-the-clock boundaries, and makes Boulevard easier to sell to security-minded multi-location operators.

    Request: Add a Privilege Group toggle to disable external calendar integrations (and revoke existing feeds), or enforce redacted calendar details (first name + last initial / no phone / “Client Appointment”).

    2 votes

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  3. We should have the ability to cancel a specific date range on recurring appts just like we have the option to choose the specific date range when booking recurring appts.

    When a guest takes a leave for a specific amount of time (ex 2 weeks... but they are booked out for the year) we have to either cancel all future appointments or go into each appt manually and remove it. Either way we are doing more work than necessary when this comes up.

    2 votes

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  4. Sometimes my staff will not change the length of time alloted for each client, they go with the standard service duration. For better scheduling and utilization tracking, is there anyway the software can automatically reduce the time it took to complete the service once it's been checked out?

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Boulevard administration - is there any update on this topic? Asking as general question as I have tried on several occassions to find out who the adminstration is here at boulevard that would be responsible for this feature being implemented and prioritized? Boulevard itself has a "pretty" online presence both on desktop and phone. They are their own colors, words, vibe, feel, etc... I am wondering how come you do not expect to offer that same package to the clients who pay you on a monthly basis? Wondering why this concern is not taken more seriously on the administration end?…

    2 votes

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  6. Would like for Boulevard to have a calling feature to not allow phone numbers to be available to employees to keep phone numbers private but have clients contacted if they no show, need to reschedule clients or be booked in.

    2 votes

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  7. I'd love to see some type of integration with fresh clinics for GFEs, consent forms and charting. We use fresh clinics for our medical oversight and were having to chart / consent forms twice. I think I'd be a great partnership for the two companies to have an easy work flow.

    2 votes

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  8. If I remove an auto discount manually, it re applies when scanning other products. This causes discounts to be accidentally stacked when the auto discount had been manually removed. With every additional product scan, I have to go back and remove the auto generated discounts that don't apply.

    2 votes

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  9. Allow emailed invoices to be customized. If we are belatedly charging for an appointment, they receive a receipt that TWICE (once in the subject line, once in the text of the message) contains the date of the processing, NOT the date of the appointment. If people want this, fine, but in an insurance-based clinic people are often charged after the fact for various reasons, and it is very confusing to receive invoices with the wrong date, especially if they need them for reimbursement purposes.

    2 votes

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  10. Referral Program credit available for referring patient immediately after the referred patient checks out instead of waiting 24hrs.

    2 votes

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  11. Would love an auto integration with Vish product charges added to sales ticket, with option to leave a note why it was or was not charged. Will also suggest to Vish.

    2 votes

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  12. I need to receive a personal text alert as an owner admin when a client sends a texts to a specific location. We have 5 + locations. I need to ensure they get a response.

    2 votes

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  13. Having a pre treatment just like Processing Time, Finishing Time, Transition, but BEFORE PLEASE!!! So when clients need numbing or lets say a client may need consulting??? it would make sense to have a way to que front desk staff where it's appropriate to double book.

    2 votes

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  14. Have a little box or some icon on appointments that indicates that service is part of a package. This way it will be easy to see from the schedule screen.

    2 votes

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  15. If a client normally receives a monthly facial as part of their membership but isn't able to come in for 2 months, they should be able to take those 2 unused facials and upgrade to a higher level facial. For example, the membership provides a monthly Signature Facial. But, the client hasn't been to the office in 2 months. The value of the services owed equates to that of a higher valued facial (Hydrafacial for example). They should be able to "swap" the 2 unused facials and the system should be able to "pick them up" from the client's unused…

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  16. If a client normally receives a monthly facial as part of their membership but isn't able to come in for 2 months, they should be able to take those 2 unused facials and upgrade to a higher level facial. For example, the membership provides a monthly Signature Facial. But, the client hasn't been to the office in 2 months. The value of the services owed equates to that of a higher valued facial (Hydrafacial for example). They should be able to "swap" the 2 unused facials and the system should be able to "pick them up" from the client's unused…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  17. On mobile, the booking flow becomes unclear when a service includes add-ons or required options.

    It isn’t obvious that guests need to scroll to select required options. The top banner remains fixed and takes up a significant portion of the screen, which makes the scrollable area very small and easy to miss.

    If a guest doesn’t scroll, required selections and related error messages aren’t visible. When they tap “Select Professional” or try to move forward, nothing appears to happen, which can feel broken or unresponsive rather than instructional.

    This creates confusion and friction in the booking experience and likely contributes…

    2 votes

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  18. Ability to add in checkboxes for individual portions of membership agreements to collect acknowledgement.

    2 votes

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  19. Allow for a google map link to be added to text messages

    2 votes

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  20. Having the ability to drag and drop files into the files section would be very helpful

    2 votes

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    0 comments  ·  Other  ·  Admin →
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