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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8145 results found

  1. Add a tab for business' to see clients who started booking an appointment but did not finish the process. This will allow business' to reach out to the client to help finalize the booking, answer questions a client might have, etc.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Please allow us to be notified for all membership purchases and renewals

    4 votes

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    1 comment  ·  Admin →
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  3. so many people walk in and try to book an appointment for the next day and they don't have their card on them and suggest apple pay but we don't have apple pay so i think it would quicker and more efficient if apple pay was a form of payment.

    4 votes

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  4. When adding clients to the waitlist, it currently shows as "added by staff." The ability to see the name of the staff who added the client would be very helpful.

    4 votes

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  5. On an old booking platform, we were able to see if past clients had confirmed past appointments.

    4 votes

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    1 comment  ·  Admin →
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  6. Ability to set up an offer that limits a discount to one product per month or per checkout window

    4 votes

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  7. 4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Allow us to add on product sizes to select when a customer is purchasing a product with multiple sizes

    4 votes

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  9. Please add the ability to require a call from the client to cancel their appointment instead of just cancelling electronically.

    4 votes

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  10. Ability to customize redemption totals so that clients can still be responsible for the full tax amount for product sales being redeeemed

    4 votes

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  11. when making an apt for a specific provider it would be great if you can only see what services they offer

    4 votes

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  12. We REALLY Need a report that shows all new SCHEDULED bookings are made in a given time period -- broken out by Self-Booked or Other (Called In) -- and filtered by New Clients vs. Returning Clients.

    We are ramping up our marketing efforts and we need to see how those efforts are performing. We can see the number of self-booked clients by observing cart_completed in GA, but that isn't sufficient. Help!

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. When checking out on the desktop, if the selected iPad isn't on the welcome screen the transaction will run the card on file and skip the option for the client to leave gratuity. It would be nice if there was a warning to let you know if the iPad isn't on the welcome screen so you could get it where it needs to be.

    Sometimes the client just starts pressing buttons and if you can't see the iPad you don't know what they're doing.

    4 votes

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  14. The "boulevard booking" option allows clients to book appointments without actually logging in- this is causing our salon to run over on clients because we have some of them saved as 45 minute hair cut accommodations. When they use this booking option it bypasses their accommodation and books them at a shorter time than needed

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. have a separate screen for hourly employees such as front desk and assistants so they dont clutter the appointment screen

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. backwards button to go back just one move. Every time we check the past date's transactions or any appointments, when we hit the backwards button, it takes me back all the way to today though we want to keep looking on the same date transactions... very inconvenient and time consuming to find one transactions/appointment we are looking for.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Have the ability to turn off message notification icon, and also to have the ability to convert the notifications into emails instead of notifications in the dashboard (staff is not always available to see them)

    4 votes

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  18. 4 votes

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  19. Please add an option to LINK pharmacy phone number to patient form.

    4 votes

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  20. There was a commission swap between two providers, when the commission was swapped to the second service provider, the Business Charge was not deducted from the total, causing the service provider to be overpaid.

    4 votes

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