8529 results found
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Client portal: show complete purchase history
Clients should be able to see a breakdown of their purchases in client portal
4 votes -
account balances report by date
Being able to search the Account Balance Report by date. It only displays in real time now. It would be very helpful to know your client balance liabilities at the end of the fiscal year for accounting purposes.
4 votes -
bookable online setting at business level
When a new service is created we would like a setting on the business level access to disable online booking for all locations rather than having to go through each individual location to turn off. This is time consuming and need the option of setting this overall for the business.
4 votes -
Make Offer settings become a floating/moving box
Make an offer's settings and attributes stay visible when scrolling the list of Offers so the information stays available for reference when reviewing all Offers.
4 votes -
Provider Service Assignments Across Locations
When adding a location to an existing provider &/or when making adjustments to service customizations it would be great if the service settings could be set at the employee level instead of the location level as their assignability, pricing and timing remains the same across locations for the most part.
4 votes -
Make Blocks More Customizable.
The options on blocking time on the schedule are limited. When adding a specific date range, we need a "daily" option so that it blocks off each day of that time frame. When clinicians have long vacations for example, we have to block each day separately-which seems like a waste of time when a daily option would make it so simple. Thanks!
4 votes -
Ability to block multiple locations' schedule with time blocks
Being able to block a schedule without having to do each staff schedule separately and allowing the block to be in place for more than a year before having to go through and add the blocks again.
4 votes -
Allow services to utilize two service providers
Allow two service providers to be utilized for a service. This would allow for team services and 4 handed spa options.
4 votes -
Memberships/ Beauty Bank $$$ should be automatically added to account credit
Membership $$$ amount should be automatically added to account credit each month. It would eliminate human error and keep memberships (beauty banks) up to date at all times.
4 votes -
Sandbox Instance
It's a pipe dream, I'm sure— but it would be amazing to have a full duplicate instance of our account so our trainees can work on everything BLVD without the risk of messing anything up.
All the training materials are great, but since there is no sandbox, our trainees have to work on live clients and schedules, which then requires someone to be with them to ensure they don't accidentally make a big mistake while learning.
4 votes -
Schedule on first/second/etc Monday/Tuesday/etc of the month vs biweekly etc
Currently we can only recur shifts by the week/biweekly/every 3/every 4 weeks. It would be really helpful if we could recur shifts by the placement in a month. For example: Employee only works the 2nd and 4th Tuesday. The current setup we would have to either manually add every shift or do every 4 weeks, however this would be messed up by months that have a 5th Tuesday.
4 votes -
Search specific appointment types when pulling client audience
Currently there is no way for us to pull a report or list that shows all clients who came in for a certain service within a time period. The only option is to filter by first or last appointment which is ineffective as they may have come in for something else since then. For example, I want to see all the clients who came in for botox 3 months ago and haven't rebooked. Theres no clean way to do it.
4 votes -
weekly membership charge options
Add a weekly option for memberships and subscriptions.
Especially for those of us who charge a weekly rent rate, weekly is literally the only one that is missing so it shouldn't be difficult to allow us to do this! Super important
4 votes -
Logo Size
Our "logo" isn't a picture or design, it's the name of the business in fancy writing. In most every case where the square logo is present, we can barely read the words. It would be great if we could customize the size of the logo for different screens. Also, the self-booking overlay image has such a dark shadow over the top that you can barely even see the picture we chose. Please give us the option to change the intensity of that shadow.
4 votes -
Set a button to fully minimize the chat window, instead of close it.
The Help Chat window needs to be minimizable, since it covers everything. Currently there is only an Enlarge button or a Close button.
4 votes -
Block clients from booking with a special hair/nails stylist
Instead of blocking clients from booking with EVERYONE, but sometimes only a specific stylist doesn’t want to accommodate a customer and don’t want to get booked by he/she again.
We should have a blocking clients from booking with a specific stylists
4 votes -
Walk in clients efficiency
Pre-exisiting or returning client profiles should be able to be recognize by entering in their phone number when coming in as a "walk-in" .
4 votes -
Forms and charts
- Forms should be able to be copied and turned into a chart and vs versa so you don't have to start from scratch if you want to change it!
- Also on both forms and charts, common fields should be automatically populated! Fields that should come up automatically include patient name, date of birth, today's date. It's a hassle to fill these out each time! Even the provider's name should come up.
- When the patient fills out the form with their personal information, it should update their profile (with birthday, allergies, etc.)
4 votes -
clearer reporting on no-show, cancels, reschedules is critical
Theres no reason we should have to do this on a spreadsheet but clear reporting of this is a CRITICAL need
this is how its currently tracked on our spreadsheet but this is bare min:
Total Booked Total Completed No Show Cancelled Walk In Rescheduled No Show/Cancelled Rate Completed Appt Rate
4 votes -
no credit card needed to book
There should be an option for the business to pick if they want a credit card on file to book or not.
4 votes
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