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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8145 results found

  1. Memberships should have the option to be paid via alternate methods such as Venmo

    4 votes

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  2. Would like internal note option above existing notes so you do not have to scroll past years of notes

    4 votes

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  3. Being able to use the app to check clients in. Unfortunately our internet can be a little spotty and sometimes I'm only able to work using my phone. It would be great to check clients in directly in the app instead of having to sign in on my browser.

    4 votes

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  4. 4 votes

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  5. When a client is booking their appointment online, they can add products in their appointments (this can help the client remember what they need and see new products, also help the front desk know that the client needs these products at their appointment... and we can place an order if we are low)

    4 votes

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  6. Occassionally manufacturers will alter or update an items barcode for their own reasons. Businesses are placed in a strange situation where although the product is largely the same (size, color, volume, formula) but the packaging has been altered so that the barcode is different or the name of the product is slightly different.

    Remaining stock needs scannability with the old barcode, but new stock needs the new barcode. Having the ability to have both scans register as the same product would make the transition seamless for staff requiring only input of this into the product details if it were possible.

    4 votes

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  7. The business would like appointment ratings to be apart of reporting so they can get an average and view as a whole rather then per location.

    4 votes

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  8. Example- Kristin is a Massage Therapist, Esthetician and does Wax. In our company, Blue is for Massage, Purple is for Estie's and Yellow is for Wax. If there was either a small color dot or block displayed under the Staffs name in the Calendar- It would be much easier to Book an appointment (from a visual standpoint)!

    4 votes

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  9. Hi! Is there any chance that we can have the timecard give the hours worked by day and for the week as the time adds up in real time? This way our hourly staff that need to hit certain hours can plan accordingly. Thank you!

    4 votes

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  10. Please make it an option in sales to add a clients name and information after the sale has been completed.

    4 votes

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  11. Under "services" in management, we should be able to hide all of the inactive services

    4 votes

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    1. A method to move forms between clients. Several times per week we have a spouse fill a form out under their own name instead of the spouse filling it out under theirs (or parents and children). being able to move the form to the proper client would be wonderful!

    2. Method for storing a copy of a paper form with the forms in Boulevard. (some of our guests just don't get electronic things) Currently a pdf file can be stored in client notes, but it would be really nice to get it in the forms section.

    3. Ability to re-send forms after…

    4 votes

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  12. Ability to add a 'donate to cancer' option on the tip screen in the Duo app when the client is checking out.

    4 votes

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  13. Need the ability to see required service modifiers for waitlisted appointments to ensure the correct service times are available based off the modifier questions that are asked such as gel removal or no gel removal which mades a big difference in time.

    4 votes

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  14. There is no way to see or visit past receipts for accounting purposes. There should be a feature to go back into patient profiles to visit each individual transaction, or have a monthly transactional sheet.

    4 votes

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  15. Need to have turn key tech solutions when clients book online using the booking widget if they use Safari, Edge, Mozilla or anything other than Chrome. We need smooth booking flow and it is inconvenient to ask clients to use Chrome or delete cookies and cache

    4 votes

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  16. 4 votes

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  17. The business wants the merchant processing fees to automatically go into Quickbooks.

    4 votes

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  18. The new way of checking out clients has too many unnecessary steps. The old way worked better and was more efficient for both the clients and the stylists. The tip should go back to being asked before the payment because everyone asks if they can tip and I have to explain every time that is if after you pay. Also we should only have one step that you have to "confirm" the payment. Right now they have to press continue and then later confirm . The continue steps is unessascary and just makes the check out process too long.

    4 votes

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  19. It's already a little annoying to have to edit the appointment to add the add ons but now you have to edit the appointment and the click on the 3 dots and click select add on to even show the add on options. It would be way easier if you could add them at check out simply by typing them in like retail.

    4 votes

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