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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8529 results found

  1. Having a set up time before a service. It would work like a clean up time, but it would be 15 mins before where you could block out a resource and give yourself time to set up for certain services. For example:
    Spray Tan - needs a private room -so that resource needs to be booked out for someone to go set up in it
    8:00am-8:15am- 15 min set up
    8:15am-8:30am - Clients appointment time/reminder and gives them length of service from here
    8:30am-8:45 - Clean up

    It would work just like the clean up times after, but just having…

    4 votes

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    1 comment  ·  Admin →
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  2. Ability to view pricing for services.

    In the current settings when the patient called and inquire about pricing to the front staff, they don't have an option to view the pricing logs as they don't have admin priviliges. We need an option where front desk person can view the pricing for services without creating a test patient or have a physical spreadsheet handly

    4 votes

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  3. have a spot on profile for BMI

    4 votes

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  4. It is helpful in our spa to have a reminder tied to the time clock for in and outs. This will help with completion

    4 votes

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  5. Add functionality to allow membership vouchers to be placed in the wallet at the start of each calendar month and remain active until the end of that same month, regardless of the client's individual billing or pay period. This change would address the issue where some clients need to redeem services before their payment has technically been processed—often due to provider availability—causing complications with voucher tracking and commission calculations. Ensuring vouchers are consistently visible and valid throughout the entire month would simplify administration and reduce billing discrepancies.

    4 votes

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  6. I didn't see this as a previous idea. It would be nice to send a link to our intake from via text message. I know clients check their text messages way more than they check their email so this could make that process more efficient

    4 votes

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  7. I’d love the ability to offer “after hours” or exclusive booking windows as a perk for members at my medspa. Currently, there’s no built-in way to tie specific appointment availability to membership status, so I have to create workarounds with manual booking or hidden time blocks.

    It would be a game-changer if I could assign certain time slots or staff hours to be visible and bookable only to clients with active memberships. This would add serious value to membership plans, helping incentivize retention while keeping standard hours for the general public.

    A few ideal features for this:
    • Tagging time…

    4 votes

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  8. If we make changes to a form that someone already completed, allow clients to select the option to pull data from previous form for the matching fields, meaning they only have to update for revisions. This would also be helpful for annual updates. They could pull the data from last year's form, then change as needed. Giving them the "option" could help solve the privacy situation because the data wouldn't be initially visible.

    4 votes

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  9. Option for a business location to receive a notification when a membership goes past due or to be cc'd on the failed payment email sent to the client.

    4 votes

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  10. Ability to share business name in text messages so that clients see the business name as the text sender

    4 votes

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  11. My state just passed a bill requiring sick time pay and all commissioned stylist have to start clocking in and out to track hours worked. Hours Worked is not always equivalent to Hours Booked. Can this category be added to the staff performance report?
    The Dept of Labor requires that commissions paid be equivalent to at least minimum wage, so this is an important report to have!

    4 votes

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  12. having gratuity option even if the ct is using their account credit for payment.

    4 votes

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  13. Be able to look at gallery for the entire day or time specific and tag photos so when you want to pull all before and after photos of Microneedling it pulls all those photos instead of knowing the client name. Being able to add tag to photos to search through the gallery based on tags

    4 votes

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  14. Create a page in the admin system that allows providers to go to an interface that you can view with a potential client during a consult to pull up pricing information.

    4 votes

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  15. The ability to checkout via the app is very helpful! It would be great if it could be connected to an iPad and Duo device to allow the full checkout experience.

    4 votes

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  16. The iOS update shows resources on the calendar. The resources show up any time that "is working" is chosen for staff, even if you don't choose any resources to show. The resources should only be enabled if you choose them or choose "is working" from the "all" menu.

    4 votes

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  17. I would like to get a report that can forecast the future appointments with a dollar amount. I see that the report for Service Sales Report can give a forecast of the service count and appointment count however does not show $ amount.

    Is there a way we can make a custom report that will include these forecasts?

    4 votes

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  18. account credit adjustments is a sale type in reports like detailed line item. the reason is important to be able to better understand why manual adjustments are happening

    4 votes

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  19. Please add the option to add the booking link in the new auto-responses for ooo hours and away messages.

    4 votes

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  20. I’d love to suggest a feature enhancement regarding form completion frequency. Currently, the available options are limited to “at first visit” and “at each visit.” It would be incredibly helpful to have more flexible, intelligent options for how often certain forms need to be filled out.

    For example, the ability to set forms to be completed:

    Manually (at staff discretion)

    Once every X days/months (e.g., every 6 months or annually)

    Once per treatment type or category

    After a significant update or policy change

    Based on patient-specific factors (e.g., age, medical history updates, etc.)

    Having these additional options would greatly improve…

    4 votes

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