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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7273 results found

  1. On the calander it would be nice to have a color change of the appointment when someone checks in.

    A color coding option for appointment types

    capibility to group appointments

    capibility to assign staff ( resource - Room) that automatically assigns the appointment to thier room

    adding a shared card option in client profiles for clients booking and paying for another clients visit.

    3 votes

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  2. We often put temporary blocks on the books with a date indicated to let our reception team know when that block should be released. For example: "Block for Jones wedding (EOD Jan 20)"

    Obviously that is an imperfect method because it requires manual review by our reception team.

    It would be ideal if we could set the block to expire automatically on a day of our choosing-- with whoever created it getting a notification in the process.

    3 votes

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  3. boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes. currently we dont even have a way to make that information show up in notes on a patient receipt.
    Patients that wish to send to an insurance company on their own have to have this information.

    You also DEFINATELY need a way to make a non global area on a patient receipt to add notes for the patient to see

    3 votes

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  4. The options on blocking time on the schedule are limited. When adding a specific date range, we need a "daily" option so that it blocks off each day of that time frame. When clinicians have long vacations for example, we have to block each day separately-which seems like a waste of time when a daily option would make it so simple. Thanks!

    3 votes

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  5. Boulevard should enable an option to restrict provider availability to Established Patients ONLY, preventing New Patients from booking while still allowing ongoing care for existing ones.
    I feel that an option like this would significantly help many providers keep their good established patients, while allowing new patients to book with other in-office providers and help build up their clientele as well!

    3 votes

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  6. Membership $$$ amount should be automatically added to account credit each month. It would eliminate human error and keep memberships (beauty banks) up to date at all times.

    3 votes

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  7. Currently you can only send photos via text campaigns but there should be an option to add images to direct texts with patients

    3 votes

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  8. We're not able to upload photos when messaging clients. We send photos of the hair extensions they need to purchase for their upcoming appointments.

    3 votes

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  9. When a staff member is sick, we work through their schedule to let all of their guests know and to get them rescheduled. It can be confusing to guests when the same day reminders go out and then we say the person is sick. It would be cool to have an option to turn off same day reminders for that specific staff member for that specific day.

    We sometimes go through and turn off reminders for the guests manually, but that isn't ideal for many reasons.

    3 votes

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  10. 3 votes

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  11. Gift card purchases should have the option to add an internal note. I donate gift cards to local non-profits all the time and have no way to track which gift card number corresponds to which non-profit donation. I don't necessarily know the end recipient since they're often used for silent auctions, etc. but it would be nice to be able to note what an internal gift card was used for.

    3 votes

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  12. It would be very helpful to assign text messages to staff members. Staff will start a conversation and it's helpful if a response comes in while they are with a patient to assign to them and alert them it's needing their attention.

    3 votes

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  13. Add a current skincare regimen section to the chart so products can be easily viewed by all staff to provide consistent care

    3 votes

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  14. Need a notification on schedule when forms need review. or even a report of what needs review

    3 votes

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  15. Our "logo" isn't a picture or design, it's the name of the business in fancy writing. In most every case where the square logo is present, we can barely read the words. It would be great if we could customize the size of the logo for different screens. Also, the self-booking overlay image has such a dark shadow over the top that you can barely even see the picture we chose. Please give us the option to change the intensity of that shadow.

    3 votes

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  16. As a spa, we are constantly looking for ways to cut costs or optimize time. there should be a report for appointment cancellations that is customizable by day/time type of apt, and how much money was lost due to the cancellation. this helps us determine what clients cancel the most, and what our reschedule/cancel fee should be. this is not new technology, many other booking sites offer much better reports than this.

    3 votes

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  17. An owner or admin of the account should have full access to their MR system in voiding credits or changing credits. SO often patients pre pay for syringes of filler and change what filler they want but they cant use their credit appropriately and i cant void their banked units. Or they pre pay for sculptra and choose radiesse etc. We need a way to be able to adjust product units that are banked!

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Add a function to the waitlist that insterts a requested waitlist appointment into the schedule, in a specific color block so the the business is aware of a potential appointment time that could be filled.

    3 votes

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  19. It would be nice to:

    1.) Text through the Blvd App -- not have to go through the safari or google website to navigate on your phone to message patients back. Only having computer/browser access to text messaging sets so many limitations.
    2.) Be able to schedule messages! For example, I could send a message to "Jane Doe" scheduled for (DATE) and (TIME) in the event that we saw a message late a night and did not want to forget to respond to their messages.
    3.) Allowing all unread messages to stay at the top of the screen
    4.) Pinning…

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. Account admin to be able to adjust account credit, product credit, etc, manually instead of reaching out to support to do this.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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