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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7275 results found

  1. It is helpful in our spa to have a reminder tied to the time clock for in and outs. This will help with completion

    3 votes

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  2. Guests should automatically receive a copy of any intake forms they complete and sign. This ensures they have a record of the information provided, the policies acknowledged, and their agreement to our terms.

    3 votes

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  3. Set tasks for your employees

    -follow up with patients
    -run payments that weren’t put through
    -set reminders to follow up with patients in “x” amount of days
    -daily checklists for your employees to complete

    3 votes

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  4. Add functionality to allow membership vouchers to be placed in the wallet at the start of each calendar month and remain active until the end of that same month, regardless of the client's individual billing or pay period. This change would address the issue where some clients need to redeem services before their payment has technically been processed—often due to provider availability—causing complications with voucher tracking and commission calculations. Ensuring vouchers are consistently visible and valid throughout the entire month would simplify administration and reduce billing discrepancies.

    3 votes

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  5. I didn't see this as a previous idea. It would be nice to send a link to our intake from via text message. I know clients check their text messages way more than they check their email so this could make that process more efficient

    3 votes

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  6. Having an error box / warning pop up when employees try to book outside of unbookable time (specifically when clicking "Select Time on Calendar" would be super helpful!! This includes booking during closed hours but also booking outside of employee's scheduled shifts.

    For example- "The time you selected is outside of your availability. Are you sure you want to continue?"

    3 votes

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  7. 3 votes

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  8. Option for a business location to receive a notification when a membership goes past due or to be cc'd on the failed payment email sent to the client.

    3 votes

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  9. Ability to sort Reports by 'created on' date or 'created by'

    3 votes

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  10. Referral Program: It would be nice if we could set up different referral programs for different stylist. That way some stylist get to choose if they want to run a special or not.

    3 votes

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  11. having gratuity option even if the ct is using their account credit for payment.

    3 votes

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  12. It would be great if, now that memberships & packages are not under the product category, they did not contribute to loyalty points earnings. The only setting options are services and products, and if membership charges contribute to these, it skews the program to the point that we cannot use it. We'd really like to incentivize our clients to purchase retail with the loyalty program but can't enable it with the current settings.

    3 votes

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  13. We should be able to change the timing of when messages are sent out. The 1 days before appointment reminder text should not be sent out at 5pm. Our cancellation policy is 24 hours before an appointment. So it should be sent, at the very latest, 8am. Boulevard is also delivering text messages late at night ex. 9:30pm. Which is very disruptive to our customers. We never had this issue at Vagaro

    3 votes

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  14. Add the basic functionality in the desktop app to the phone app: ability to check out clients, correspond via chat, etc.

    3 votes

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  15. Be able to look at gallery for the entire day or time specific and tag photos so when you want to pull all before and after photos of Microneedling it pulls all those photos instead of knowing the client name. Being able to add tag to photos to search through the gallery based on tags

    3 votes

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  16. Allow staff to view and create notes, edit client information, fill out forms, but not able to delete any information,

    3 votes

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  17. The ability to checkout via the app is very helpful! It would be great if it could be connected to an iPad and Duo device to allow the full checkout experience.

    3 votes

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  18. RegenMD would like all clients to see membership agreements in the client portal regardless of them having "agreed" during checkout or not. Regen does virtual sales (not online or via the Duo) so needs the ability to have clients agree virtually as well.

    3 votes

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  19. For Medial Practices when a provider leaves the practice and you want to deactivate them in order to be sure non-employees can no longer access important patient and practice related data; If you deactivate their profile then all their previous calendar appointments disappear and are no longer available for the practice to view which has posed a problem. Boulevard needs to make it where you can delete a provider and not lose their calendar/past treatment schedule. Its important that staff be able to track the calendar by provider regardless of whether or not the provider is still with the practice.

    3 votes

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  20. Allow multiple documents to be uploaded into Client Notes at once

    3 votes

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