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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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  1. 4 votes

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  2. It would be super easy to lose valuable customer information because Boulevard doesn't prioritize non-blank fields when merging clients. I am guessing the merge is prioritized based on which one was active last. But it makes more sense to see if a field is non-blank and default to that one even if it is on an older profile.

    4 votes

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  3. I think the system should have the ability to automatically charge gratuity instead of the customer selecting an option for gratuity and which amount.

    4 votes

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  4. Adding "at checkout" underneath the "When" category. I need to create a form for my clients to sign off on at the end of their appointment expressing their satisfaction with the outcome of their hair. This will help to avoid any client stating they were not satisfied with the services provided or their results later, after telling you that everything was good.

    4 votes

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  5. Clients can create an online profile but if their online cart is not completed, it does not sync the online profile to the dashboard. It would be beneficial to sync this info so the business can market to clients who have interest but have not yet booked an appointment.

    4 votes

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  6. A user more user friendly way to check on the configuration of Shopify Integration. I want to see which location I have mapped. Today there is no way to even know this is possible. You have to hit Configure >> Setup and there is nothing here that says "Current Configuration".

    4 votes

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  7. Upon arrival of a client that holds a multiple appointment, cell notification should state:

    all appointment times for that appointment

    (example: the stylist 1 appointment time and the stylist 2 appointment time.)

    4 votes

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  8. Would like to give booth rentes the ability to edit their own schedule without having access to everyone else's.

    4 votes

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  9. Have a way to embed a place for clients to enter their emails to be put on the marketing list

    4 votes

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  10. It could be very useful if, maybe on a monthly basis, we could receive a log or summary of all of the outreaches from our team to the Boulevard support team. It would help us to identify any gaps in our training, identify patterns, etc. It could even be anonymous, the goal would not be to get any of our team members in trouble, really just to identify where they might need more support internally.

    4 votes

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  11. Ability to disable the "Other" payment method by shop location and/or at the brand level

    4 votes

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  12. Want Shopify to automatically sync new clients on both systems

    4 votes

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    • Today the NetSuite integration can only import sales and payments data as NetSuite invoice objects
    • As a business that uses NetSuite for our Accounting, we would like to have this integration pull data in as Cash Sales (and other popular object types) to avoid having AR touched and to avoid clean up post ingestion
    4 votes

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  13. Because of the serums/chemicals/ water/ towels that we have to use throughout a hydrafacial the brow lamination would be ruined if performed PRIOR to the hydrafacial. Brows can not get wet for 24-48 hours after a lamination and tint. If we were to do the brow lamination AFTER the hydrafacial on top of raw waxed skin, the client could have a very serious reaction because of the peel/serums already applied. Contacting the clients before hand to inform them of the contraindications can be difficult. Clients become upset when they book the services together and find out they can’t get both.

    4 votes

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  14. In the Client Visit Frequency report, please add a column for the 'service type' (short cut, long cut, etc.)

    4 votes

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  15. 4 votes

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  16. The business wold like to be notified with a notification or a sound alert when a walk in is made on the iPad

    4 votes

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  17. Ability for location managers to create offer codes that would only apply to the location(s) they are assigned.

    4 votes

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  18. I believe it would be useful for all to be able to see the count of the statuses (stati? lol) of the memberships. How many are past due, paused, active, closed etc

    4 votes

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  19. The ability to reorganize the online service menu

    4 votes

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