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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7268 results found

  1. When a product has 0 in inventory, it still lets you sell it with no alert that it's out of stock. It would be nice if while checking a patient out, it still lets you sell the product, but will give you an alert that 1. the product is getting low and 2. the product is out of stock.

    3 votes

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  2. Add an option to include product purchases in the gratuity auto-calculation!

    3 votes

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  3. Allow the forms to be translated to spanish for patients to have an easier time when submitting forms and then can be translated back in English to the business. Will make the flow of the practice operate a lot smoother

    3 votes

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  4. The new feature to add a service at checkout is great, however there should be an option to "add time" with the service because without doing so it is negatively impacting someones utilization which is a key KPI in evaluating providers and their success within a business and its profitability.
    Perhaps you can add the option to "add time with this service" as well for those of us who need it without having to leave the screen and add the service in to the appointment the regular way which would ensure that time is added and utilization is optimized. Otherwise,…

    3 votes

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  5. I want to be able to bold text to emphasize things in messaging or also colors.

    3 votes

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  6. It would be extremely helpful to have an option to set a specified limit (10, 15, 20 min etc.) in which we cannot take a client if they are late, and if that client checks themselves in after they enter their information a pop up comes up and alerts them that they are x amount of minutes late and need to see the front desk.

    3 votes

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  7. As an owner and a practitioner of a medical spa, it is frustrating to have to to individually deselect all the resources and/or providers for that particular day(s) that I am trying to view each time I log in. Would love the option to deselect all.

    3 votes

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    1 comment  ·  Admin →
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  8. There's too much to type sometimes to explain a situation. And sometimes it takes a while for someone to reach back out to you. Having someone on the phone could help make the process quicker and have a quicker solution

    3 votes

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  9. Reverse the recent updates for the checkout process, it has got infinitely more complicated especially with price and service adjustments.

    3 votes

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  10. Clients are receiving texts and emails asking how they enjoyed their visit even if the appointment was canceled. This makes it extremely uncomfortable especially if they were charged for a no show cancelation and then get that text. Bit like rubbing salt in the wound and we wind up with pretty nasty replies.

    3 votes

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  11. For patients who do not wish to leave us an online, public review (Google, Facebook, etc.) and who do not wish to receive their receipts via text or email, we would like a link that we can text them, allowing them to give us direct feedback in BLVD.

    3 votes

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  12. Would like to be able to book multiple appointments from the booking window on different days to set up consistent plan of care. I am able to select 6 different sessions, but it will not let me finalize a booking that's not on the same day.

    3 votes

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  13. Display a pop-up notification when a client books multiple appointments on the same day. We've had instances where clients schedule with different stylists on the same day, and we don’t realize it until it’s too late. Or at least have their scheduled appointments listed when creating an appointment on the schedule

    3 votes

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  14. We would love to be able to locate a gift card by looking up the receiving client's name as opposed to the name of the purchasing client! (under the gift card section of the sales tab)

    3 votes

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  15. We would love to see customization of what order Add-Ons and Modifiers for services can be listed in. This would be specifically helpful when clients are booking online! Our hope is for our modifiers to show before add-ons.

    Example, we would like for Modifiers to show for our SKNLAB service before Add-On's because the modifier section is where they will be choosing their service type.

    3 votes

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    1 comment  ·  Admin →
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  16. Allow an option for providers to see their own ratings without having to give them permission to other admin privileges. Also allow providers to see their own so they can reply to them, without them seeing rating that aren't theirs. It would be nice if the specific provider could receive notifications when they got these reviews as well!

    3 votes

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  17. As a front desk agent I should be able to create time blocks for my service providers. It shouldn’t be something special to just management. I need to be able to schedule their breaks and lunches. And also let my other front desk know not to touch an area!!

    3 votes

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    1 comment  ·  Admin →
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  18. We would like a way to have reports emailed / sent on a specific schedule.

    3 votes

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  19. A new permission setting to allow franchisees to modify the privilege group or deactivate a location manager for their respective, assigned location(s).

    3 votes

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  20. Ability to "prioritize" calendar availability based on membership tier or VIP clientele

    3 votes

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