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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8529 results found

  1. Bella MedSpa would like to offer $$ amount commission for every membership sold instead of a %.

    4 votes

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  2. Under patient profiles as well as at checkout with any previously purchased products show the providers name who sold the product the previous time.

    Also under suggested products show the provider who suggested the product to the patient, so we know who to give commission credit to.

    4 votes

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  3. Our providers are currently unable to see client pronouns in their mobile boulevard app. They also can't see scheduling alerts, or any client profile notes (they can only view appointment/internal notes). We need pronouns to be available at a glance, and for other notes to be viewable when entering the profile.

    4 votes

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  4. We offer facial/laser and lash services. We have rooms and lash beds. Lashes can be done in rooms and on the beds but id like to be able to prioritize the resource lash beds be booked first for lashes over a room since facials can't be done on the lash beds and it prevent online booking sometimes since the system randomly chooses rooms first for lashes instead of the lash beds.
    I want lashes to still be able to be booked in rooms if the lash beds are full so I don't want to take away the option to book…

    4 votes

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  5. Allow settings adjustments to campaigns to address recipients who may have their phone on dark mode

    4 votes

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  6. Please add "preferred pharmacy" to patient general info

    4 votes

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  7. Granular Inventory Access – Separate permissions for:

    Creating and managing purchase orders (POs)
    Counting and auditing inventory
    Reconciling stock
    Tracking employee usage reasons
    Viewing and managing stock levels

    4 votes

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    1. Commission Control on Employee Discounts – The ability to limit or exclude commissions on services and products purchased with employee discounts. This would help maintain fair compensation structures while still offering staff perks.

    2. Minimum Purchase Requirement for Promotions – The ability to set a minimum spend before a promotion is applied (e.g., “Buy $200 in gift cards, get $50” would only apply when the full $200 threshold is met).

    3. Exclusion of Discounts from Being Combined – The ability to restrict specific promotions from stacking with other discounts (e.g., preventing a service discount from being combined with a retail promotion). This…

    4 votes

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  8. The Gleamery would like ability to see a timestamp and operator record of any edits/deletion of client notes to be in compliance with Cal. Civil Code § 56.101

    4 votes

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  9. Have the existing clients photo displayed next to the client's name so they are identified when in the office by a staff member

    4 votes

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  10. Duo should link to mobile app or allow tap to pay on mobile app like Square features. Square allows you process the entire transaction from their app and its quite easy/helpful.

    4 votes

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  11. I want to be able to rearrange services on the calendar and NOT have to change the specific times in the edit screen to flip flop service times - please allow for some feature when dragging appointments on the calendar where you can switch which service is first and easily move it around on the calendar screen. Please and thank you.

    4 votes

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  12. I wanted to share some feedback regarding the timing of review requests in the system. Currently, these requests are sent based on the scheduled appointment end time (described as checkout time in the support center), regardless of whether the client actually completed their appointment. This can result in review requests being sent to clients who didn’t show up.

    It would be much more effective if the timeline for sending review requests was triggered by the actual checkout action for completed appointments. This would ensure that requests are only sent to clients who showed up for their visit. Ideally, we’d like…

    4 votes

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  13. REVIEW REQUESTS SENDING TO CLIENTS WHO ARE CHARGED FOR LATE CANCEL OR NO SHOW

    4 votes

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  14. We would like the ability to utilize an email from a custom domain for email communications other than the "@marketing.blvd.me" domain.

    4 votes

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  15. Currently, Boulevard doesn't have a built-in feature to suggest upgrades or add-ons specifically at check-in. However, this is a missed opportunity. The system already suggests add ons when the client is booking an appointment online. So when the client checks in, the system should be able to ask the client if she would like to add any add on services associated with her appt since these are already in the system. This is another opportunity to upsell and generate higher ticket revenue. Please add this right away. Not all clients book online, some call or walk in. This will help…

    4 votes

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  16. We have providers that work all day, but are only available for telehealth half of the day, and in-clinic the other half. Right now, in order to correctly display their schedule online, I had to create 2 separate accounts for the same provider in order to attach them to the correct "resource." I would like to be able to have one account reflect their schedule.

    4 votes

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  17. Add permissions for privilege groups that will allow / disallow the viewing of different metrics in the cash register respectively.

    In addition to limiting the reported upon date range for the given data specific to who is logged into the dashboard and viewing the register.

    4 votes

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  18. Add on a place in memberships for increased referral perks. For example
    Members get $50 referral bonuses vs non-members get $25

    4 votes

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  19. virtual invoicing for account credits

    4 votes

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