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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8529 results found

  1. Businesses need the ability to purge a client's data from their records to comply with with data privacy requests.

    4 votes

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  2. Boulevard currently doesn’t allow membership account credits to expire, which creates challenges for practices using banked-style memberships. Without an expiration or limited rollover option, credits can accumulate indefinitely, complicating financial tracking and program fairness. The current workaround—manually monitoring usage reports—isn’t sustainable. Adding a configurable expiration setting (e.g., credits expire after 3–6 months or a set number of rollovers) would give businesses flexibility to manage liability, improve client accountability, and align Boulevard’s memberships with industry-standard functionality found in other POS systems.

    4 votes

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  3. To have a notification sent to the business when retail products are sold via the booking overlay. So that the staff can prepare the item sold.

    4 votes

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  4. We need to be able to go in and understand which days will be posted in the future and which ones have already posted in to business account.

    4 votes

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  5. We need a way to see if patient charts have been closed. First a quick “lock open or closed” on the front desk page to see if charts are open/closed as well as a report showing open charts. This is super important for proper chart compliance.

    4 votes

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  6. Returns should be shown on the client product screen. How do we know if the client returns something, I don't want to keep recommending a product they didn't like.

    4 votes

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  7. Users are trying to filter an email marketing list for a specific service provider to target clients who have seen that provider at least three times.

    Currently, when using a filter to a certain staff member and adding a second filter for visit history 3+ the system pulls clients who have visited three times total, regardless of which provider they saw.

    t would be helpful to add the ability to filter based on visits with a specific provider only, as the current setup can be misleading and limits targeted marketing.

    4 votes

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  8. Loyalty points are visible in the client profile via the dashboard but not on the Pro App. Most employees use the app so they should show the same info.

    4 votes

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  9. Allow text boxes to be used on charting on images. Ensure the text box is "sticky" this will allow for cleaner unit charting for services such as botox and fillers. Handwriting between providers varies and the pin box causes too much chaos on an image. its not precise or clean. This would also allow for laptop charting to be more efficient. This is a med spa must.

    4 votes

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  10. Hello Skin does not currently have a way to address a special price per unit for services like botox and filler without creating separate services. Instead, they must translate this into a percentage discount within their membership offer settings. Unfortunately, we only support discounts as a whole number. If they have the ability to create a discount such as 10.83% for example, they can be more aligned with the dollar savings they are trying to closely replicate.

    4 votes

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  11. Our state doesn't tax sales over $500. So being able to manually turn off tax for certain services in one clients checkout would be amazing! I have to finagle the amounts every time which takes up a lot of time.

    4 votes

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  12. This advanced integration would carry membership status from BLVD to a client's online experience on Shopify. And, any sales a client makes online through Shopify should be reflected in BLVD, including peptides and other products.

    4 votes

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  13. Ability to enter more than 5 gift card purchase amounts for online purchase.

    4 votes

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  14. Make it possible to chart from a laptop and add forms

    4 votes

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  15. It is much needed that the free text in the paragraph charting to maintain the format it was written in when sending to print or downloading to send. All of the enter/returned lined merge together. It is imperative for our medical charts to have the enters/returns as it was written by the provider when downloading or printing.

    4 votes

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  16. When creating a repeating or standing appointment, it would be extremely helpful if the system displayed a preview list of all the upcoming dates that will be scheduled.

    I’ve used another scheduling software that included this feature, and it made a big difference in preventing conflicts. Being able to see all future appointment dates in advance allows you to immediately spot if any fall on holidays or planned vacations. You could then easily adjust the frequency, modify a single appointment, or set an earlier end date before finalizing — instead of having to go back later and make multiple edits.

    4 votes

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  17. at our med spa we have products for sale that require consent forms. this would be much easier if we could add a consent form, or any form to a clients profile WITHOUT having to schedule them an appointment. our schedules are watched by the company that owns us, so our schedules need to be as accurate as possible.

    4 votes

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  18. To improve clarity and transparency for both staff and clients, each account credit in Boulevard (or any POS/accounting system) should be clearly labeled with a specific purpose or category. This ensures that all team members understand exactly what the credit was issued for, how it can be applied, and any limitations tied to it.

    Key Details & Implementation Guidelines:

    Purpose Labeling

    Each credit should include a short title or label (e.g., Treatment Credit – Laser Hair Removal, Product Return Credit, Referral Bonus Credit, Event Raffle Credit, Membership Perk Credit).

    Labels should be standardized so that all staff use the same…

    4 votes

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  19. It is confusing when you are creating a form and your option for "multiple choice" (which should mean one OR MORE). Instead this needs to be listed as choose one (or something similar). I now have to re-do ALL forms.

    4 votes

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  20. What we really need is a way to ensure that, for specific services (like Botox, filler, microneedling, laser resurfacing, IPL, vitamin shots, mid-depth chemical peels, micro laser peel, dermaplaning, and sclerotherapy), a medical professional signs off that the client is medically cleared to receive treatment.

    We want this to be automated for the Medical Director to signoff on annually per patient.

    4 votes

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