8529 results found
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some sort of way to identify chart not completed or started for providers from homepage
Flag charts that still need to be completed by providers rather than having to manually check each chart.
4 votes -
forms
We need the possibility to have the form in different languages, the idea is that boulevard used a translation service. could be integrating Ai or at least give us the option to create the form in English and create another one in other language, and the customer have the availability of switching languages. This last idea is is better so we ensure that the transaction is correct.
4 votes -
"charge and collect gratuity" option when checking out using account credits
I noticed the "charge and collect gratuity" option will pop up at check out for basically all payment methods (card, voucher redemption, etc), but when checking a client out using their account credits, that option does not pop up (it only says "charge"). As long as there is an external iPad connected during check-out, the "charge and collect gratuity" option should pop up for ALL check-outs the same.
4 votes -
Same day notifications only for appointments booked
Our team would love to have a same-day appointment reminder feature added to the booking system. In our previous software, whenever a client booked an appointment for the same day, the system would automatically send a same-day text or push notification as a reminder.
Our staff does not want notifications for every appointment—only for same-day bookings. This selective option was extremely helpful because it reduced no-shows for last-minute appointments without overwhelming staff with unnecessary alerts.
We are requesting the addition of a similar feature in our current system: an option that triggers an automatic reminder only for same-day appointments.
4 votes -
Colorful Charts
I would like to have the availability to change the colors in the chart mark ups. I would love the option to make my charts more colorful by allowing multiple colors in the mark up area!
4 votes -
boulevard duo review order
Boulevard Duo used to show itemized order details and it has gone away. Please bring it back!
4 votes -
In offers a buy one get one 50% off for example discounts both items when you click on the offer. It should only discount the lessor priced
If you set up buy one get one 50% off and select the promo code it discounts both items instead of the one that is lessor. It should let us select the item or automatically select the lessor item. It's easy to forget and then it discounts both items.
4 votes -
No price on booking overlay
I would like no pricing displayed on the booking overlay for specific treatments. I don't want it to show the price, and I don't want to show zero dollars. I want it to just be blank.
4 votes -
create a role to edit charts and forms
Please create a role that allows the editing and creating of forms and charts without giving complete admin access to all other reports and sensitive business operations.
4 votes -
Customer credit visibility
Customers should be able to see how many available credits they have in their account when they log in to view their profile online. Customers are constantly calling to ask us how much they have.
4 votes -
direct link to book service
We need the option to hide specific services from the public online booking menu while still having an active, bookable direct link to send to clients.
This feature is essential for clinics and studios that offer:
• VIP-only or invitation-only services
• Add-ons or specialty upgrades not meant for general booking
• Seasonal or trial services
• Services that we want available only to returning clients or those with specific needs
• Membership-exclusive treatments
• Internal-use services we book manually but don’t want clients browsingWhy this matters:
Currently, if a service is hidden or unpublished, Boulevard disables its booking…4 votes -
Patient Flow Status Monitoring
We would like to monitor Patient status AFTER their initial check-in so that we can monitor clinic timing to ensure optimal patient experience and clinic flow. For example, once the patient has been "roomed" and their vitals are taken, we would like to be able to mark the patient prepped and ready to see the Provider and then when Patient is ready to check out and we are getting their reports together prior to check out so we can better manage clinic timing and patient flow timing. This option would result in being able to review total Patient Visit Timeline…
4 votes -
Quick user PIN entry to quickly change between receptionists during checkout to accurately track who is processing transactions
Quick user PIN entry to quickly change between receptionists during checkout to accurately track who is processing transactions without completely closing out of and logging back into Boulevard.
4 votes -
Offer codes: One criteria must be met for the offer to apply to the second service
Allow a code to be made with a "book _, get %/$ off _" so that one service has to be booked in order for a discount to be applied to the second service. For example, "get 50% off enter service when you also book a enter service in the same appointment!". This would limit the need for manual tracking if an offer is applied to an appointment and one of the two services is cancelled so the client doesn't get the discount they don't qualify for. Also eliminated the need to manually apply the discount at checkout.
4 votes -
make it easier to make an appointment online
There are too many clicks to make an appointment. Our patients get super confused. Received a ton of negative feedback regarding our online booking. Fewer clicks so that it's so easy to make an appointment, people almost do it by mistake!
4 votes -
Schedule emails
Why aren't marketing emails able to be scheduled at your chosen time? When selecting the option, Schedule to launch later, it sends at whatever time it wants. I want to be able to schedule my marketing emails at the time that will be best for our audience and get more engagement. I am really surprised and frustrated that this isn't already an option. I currently have to set a reminder alert in order to launch emails at a peek time, not convenient.
4 votes -
display offset fee for all
Currently if a client has a card on file they see the 3% offset fee right away and if they do not have a card on file it doesnt' display until they use their card and then have to confirm. This is not a good look and we would prefer if the fee displayed for everyone and then if it's a debit card where they are not charged the fee it would just drop off.
4 votes -
Recurring scheduled shifts should allow editing without deleting or changing all future shifts
You are currently not able to edit or delete a specific shift for shifts that are inputted with the recurring schedule feature. You should be able to edit a single recurring shift for an employee without it affecting their entire future schedule.
4 votes -
Reinstate the Cancellation Policy Notice on Booking Email (that includes date/time they cancel by)
The booking email used to include:
"Free cancellation or modification before [date] [time]. After that, changes will result in a charge of [fee] of your appointment total."
This is not only available in the the text messages now. Please turn this feature back on.
4 votes -
Ability to see a quick list of memberships by status for a location in the Memberships tab
This ability would allow the front desk staff to quickly reference and monitor the number of members they have in each status category, and take action when and however needed.
4 votes
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