8145 results found
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merge clients doesn't work
Very often when I am merging two client profiles the second profile will not pop up, I am sure I am entering the information correctly.
4 votes -
more streamlined process for shareable membership perks
Memberships include one guest pass (treatment) per year to share with someone (non-member). The management process today is not intuitive as it requires its own "membership" and manually adding the secondary client to it. Ideally, it would be easier for the member to send out the guest pass for their friend to use at their convenience that then associates it to their profile for easy checkout.
4 votes -
Boulevard should have a “first available” button so when you click on that it would immediately show us the first available appointment.
Boulevard should have a “first available” button so when you click on it, it would immediately show us the first available appointment. It would limit scrolling time looking through the schedule. It would also be cool if you could select a specific stylist as well to see their first available appointment.
4 votes -
Bring back the guest of tag in the app
Please bring back the "guest of" tag or add an automatic "party" tag to guest of appointments. The new app update has eliminated the "guest of" marker and it's caused confusion for our service providers who rely on the app and not the browser.
4 votes -
3 day view
In the new improved calendar view from mobile app we should be able to choose which 3 days we want to see at a time. Right now it will not let me see Tuesday weds Thursday together. We should also be able to pinch to expand or minimize the calendar.
4 votes -
Form/Document Drafts
After making a form/document, can there be a save draft button instead of having to publish to save and then go disable?
4 votes -
Merge Client Update needs fix
can you make it so merge client feature still works with phone numbers that have parentheses and dashes so it's easy for all of us to copy and paste from their profiles without having to manually remove them for it to work?
4 votes -
stop zero minute services from showing on the calendar.
Zero minute services just started showing up on the calendar taking up 15 minute blocks. We set them at zero minutes so they do not show on the calendar. Please go back to the way it was for this.
4 votes -
Allow clients to prebook after checkout from iPad.
When clients check out, after the welcome screen, having a "prebook your next appointment" button where they can do it directly from the iPad while they're in with us would be great. Added bonus-- a suggested timeframe/ note on the screen of when they should rebook for if they decide not to rebook right then.
4 votes -
Anniversary automated campaign
We would like to email clients on their anniversary to celebrate, so this would be a great addition to automated campaigns
4 votes -
Calculator function in forms/charts
Please add the option to have an automatic calculation based off the answers clients filled in the forms - for example automatically calculate results from PHQ and GAD mental health scales that they fill out.
4 votes -
Display monthly special price when client books. I have had several clients cancel because the price didn't reflect the special price.
Display monthly special price when client books. I have had several clients cancel because the price didn't reflect the special price.
4 votes -
Offer Code Limit x times per time frame
Offer Code cap per clients is great! We would love the ability to limit 1 time per quarter for an offer as well. Instead of having to create a new offer code each quarter.
4 votes -
4 votes
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Remove pronouns unless requested.
This should be an option not a hard set field that can not be removed.
4 votes -
Upcoming appts and Gift cards in checkout screen.
Show upcoming scheduled appointments and available gift cards in the checkout screen so we do not have to go looking for them.
4 votes -
Split-Shifts
Right now the system only allows for a single shift per day per staff member
ie: Jane Doe, Monday 9am-6pmWe need the option to have multiple times or split-shifts instead
ie: Jane Doe, Monday 9am-12pm and 1pm-6pmUsing time blocks for lunches and meetings is not good because the "lunch" blocks visually look like staff meetings, etc and messy with the color overlays.
4 votes -
Book provider while patient is with medical assistant
If an appointment is booked at 11am, the first 15-minutes of the appointment is used for the patient to meet with the medical assistant for numbing and/or bloodwork, then they see the provider. So the business would like the provider to be able to take an appointment during 11am-11:15am.
4 votes -
Add chartrs to a patient's file without it being attached to an appointment.
There are times where our injectors need to add notes for a patient that's unrelated to a specific appointment (i.e. ordering medications or a phone call follow up). With how it's set up now, its difficult to attach forms and we have to go into a previous appointment and chart through there.
4 votes -
filter for unassigned product sales under the sales tab
simple filter under the sales tab so you can see any products or services sold without being assigned to a service provider. 3 times now a stylist sold a product but it was not assigned to them and commission was not given to them.
4 votes
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