8145 results found
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REMOVE PRODUCT COMPLETELY FROM INVENTORY
I know we can grey out a product by dis-enabling but I would LOVE to really clean out our inventory by removing products completely, especially because we have duplicates made on accident.
4 votes -
Review Text - trigger based on "actual" checkout/order completion rather than the appointment end time
I wanted to share some feedback regarding the timing of review requests in the system. Currently, these requests are sent based on the scheduled appointment end time (described as checkout time in the support center), regardless of whether the client actually completed their appointment. This can result in review requests being sent to clients who didn’t show up.
It would be much more effective if the timeline for sending review requests was triggered by the actual checkout action for completed appointments. This would ensure that requests are only sent to clients who showed up for their visit. Ideally, we’d like…
4 votes -
Review Request Error
REVIEW REQUESTS SENDING TO CLIENTS WHO ARE CHARGED FOR LATE CANCEL OR NO SHOW
4 votes -
Ability to customize Marketing email
We would like the ability to utilize an email from a custom domain for email communications other than the "@marketing.blvd.me" domain.
4 votes -
Add built -in feature to suggest add ons/upgrades when the client checks in
Currently, Boulevard doesn't have a built-in feature to suggest upgrades or add-ons specifically at check-in. However, this is a missed opportunity. The system already suggests add ons when the client is booking an appointment online. So when the client checks in, the system should be able to ask the client if she would like to add any add on services associated with her appt since these are already in the system. This is another opportunity to upsell and generate higher ticket revenue. Please add this right away. Not all clients book online, some call or walk in. This will help…
4 votes -
Allow recurring schedules to have different resources attached
We have providers that work all day, but are only available for telehealth half of the day, and in-clinic the other half. Right now, in order to correctly display their schedule online, I had to create 2 separate accounts for the same provider in order to attach them to the correct "resource." I would like to be able to have one account reflect their schedule.
4 votes -
Permissions for Cash Register access
Add permissions for privilege groups that will allow / disallow the viewing of different metrics in the cash register respectively.
In addition to limiting the reported upon date range for the given data specific to who is logged into the dashboard and viewing the register.
4 votes -
Separate referral perks for memberships
Add on a place in memberships for increased referral perks. For example
Members get $50 referral bonuses vs non-members get $254 votes -
virtual invoicing for account credits
virtual invoicing for account credits
4 votes -
Show online service name as different than service on our schedule
Example: Someone books "The Full" but on our end it will say "Chemical 4" meaning we have 4 increments of time to apply. This is pretty crucial for time based salons.
4 votes -
pin forms to top
Pin certain forms to the top of forms list
Also pin certain photos to the top of the gallery4 votes -
Itemized reports for specific offers/discounts
We need to be able to run a report for specific offers/discounts and whose account they were applied to.
4 votes -
Add client after sale closes
If you create a client from the checkout window and do not click "Save Client" before processing the payment the system does not save the client (Even if you click "Save Client" on the following screen (Where you can print a receipt)).
This can leave an order without a client even when you intended to add a client and in fact clicked "Save Client"
Being able to add a client to an order that doesn't have a client assigned would fix this issue. Making a permission level for this would prevent fraudulently assigning clients for loyalty purposes.
4 votes -
4 votes
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Referral program points vs. account credit
It would be nice if the referral program issued loyalty points that can be converted to dollars vs. automatic account credit. This way actual dollars from membership or account credits etc. are separated from promotional credits.
4 votes -
Configurable Default State for "Resend Confirmation" Checkbox
Add the ability for businesses to set their preferred default state (checked/unchecked) for the "Resend Confirmation" checkbox when appointment types are changed after patient check-in. Currently, the checkbox defaults to checked and must be manually unchecked each time, which can be time-consuming for staff who frequently need to modify appointment types. This enhancement would improve workflow efficiency by allowing businesses to customize the default behavior according to their specific needs.
4 votes -
sales summary report if you could click on one of the categories and it would have a drop down
it would help if on the sales summary report if you could click on one of the categories and it would have a drop down that would show all transactions under that category.
4 votes -
Include a column/row of package sales excluding vouchers in reports
This feature would add a new column or row in reports that automatically excludes vouchers from package sales. The functionality would:
- Automatically identify and filter out vouchers associated with package sales in reports
- Eliminate the need for manual filtering of packages with vouchers
- Provide a more streamlined and accurate view of sales data
- Save time and reduce potential errors in reporting
This enhancement would improve the efficiency of report generation and analysis, allowing businesses to quickly access relevant sales data without the extra step of manually filtering out package vouchers.
4 votes -
4 votes
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New Customer Services vs. Existing
We require new patients/customers to pay a deposit (to protect against no shows). Unfortunately, there is no way to distinguish between current customers and new customers. We need a gateway (are you a new customer question) OR ideally a way of showing certain services to new patients and certain services to existing patients. This has become a big issue as rather than booking under services titled "New Patients to XXXXX Start Here" since they require a deposit, they circumvent the system and book under other services.
4 votes
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