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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8145 results found

  1. Under client profile, products tab, add a column to product purchase history that shows the provider who sold it to the client to keep up with commisions

    4 votes

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  2. We would love to be able to locate a gift card by looking up the receiving client's name as opposed to the name of the purchasing client! (under the gift card section of the sales tab)

    4 votes

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  3. Offer availability to include more tabs under Client Profile Tab>Notes section. Specifically a tab for ID/Insurance Info, Vital Signs, etc.

    4 votes

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  4. Allow an option for providers to see their own ratings without having to give them permission to other admin privileges. Also allow providers to see their own so they can reply to them, without them seeing rating that aren't theirs. It would be nice if the specific provider could receive notifications when they got these reviews as well!

    4 votes

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  5. Remove last names on "sold by" on receipts. This is unsafe for employees.

    4 votes

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  6. A new permission setting to allow franchisees to modify the privilege group or deactivate a location manager for their respective, assigned location(s).

    4 votes

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  7. Bella MedSpa would like to offer $$ amount commission for every membership sold instead of a %.

    4 votes

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  8. Under patient profiles as well as at checkout with any previously purchased products show the providers name who sold the product the previous time.

    Also under suggested products show the provider who suggested the product to the patient, so we know who to give commission credit to.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Our providers are currently unable to see client pronouns in their mobile boulevard app. They also can't see scheduling alerts, or any client profile notes (they can only view appointment/internal notes). We need pronouns to be available at a glance, and for other notes to be viewable when entering the profile.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. We offer facial/laser and lash services. We have rooms and lash beds. Lashes can be done in rooms and on the beds but id like to be able to prioritize the resource lash beds be booked first for lashes over a room since facials can't be done on the lash beds and it prevent online booking sometimes since the system randomly chooses rooms first for lashes instead of the lash beds.
    I want lashes to still be able to be booked in rooms if the lash beds are full so I don't want to take away the option to book…

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Allow settings adjustments to campaigns to address recipients who may have their phone on dark mode

    4 votes

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  12. Please add "preferred pharmacy" to patient general info

    4 votes

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  13. Instead of doing the payout for deposit before confirming the drawer count, the deposit feature should be included on the count drawer screen. I'd like to count all the money in the drawer including the incoming cash for the day and then have a button that says payout deposit where i can put the difference of what i took in the day and what i started with and THEN confirm drawer, so that the new drawer starts with the amount we keep in the drawer at all times. This will make it so we do not need to count the…

    4 votes

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  14. The Gleamery would like ability to see a timestamp and operator record of any edits/deletion of client notes to be in compliance with Cal. Civil Code § 56.101

    4 votes

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    1 comment  ·  Admin →
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  15. Have the existing clients photo displayed next to the client's name so they are identified when in the office by a staff member

    4 votes

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  16. We would like the ability to filter a the Client Records report by a Clients birthday month. The Report has a Birthdate column, but you cannot filter it - only sort.

    4 votes

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  17. Duo should link to mobile app or allow tap to pay on mobile app like Square features. Square allows you process the entire transaction from their app and its quite easy/helpful.

    4 votes

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  18. Language choice when booking with auto translate. Ask client when checking in w/ phone number what language is preferred, assign an automatic tag or rule to distinguish client's language spoken/understood and automate translation of forms and documents in the chosen language

    4 votes

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  19. We follow up with our patients the day after dermal filler as well as 5 days after treatment, 4 weeks after Kybella, 8 weeks after Sculptra, and 12 days after Botox.

    If you could create a reporting system that notifies us daily on who needs a follow-up (based on those "rules"), and we would be able to mark that patient "complete" after follow-up, that would be a game changer!

    4 votes

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  20. I want to be able to rearrange services on the calendar and NOT have to change the specific times in the edit screen to flip flop service times - please allow for some feature when dragging appointments on the calendar where you can switch which service is first and easily move it around on the calendar screen. Please and thank you.

    4 votes

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