8529 results found
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Time block customization
I'd love if time blocks allowed me to create different options for the reason. The new time block report would be much more useful if I could have different presets like "sick time", "salon event", or other options that I could filter by vs just personal/business. Part of our KPIs include looking back at time off to understand sales and utilization trends which we are doing with a different software currently, but this option would make things much easier to track!
4 votes -
Option to toggle 'accepting new clients' on or off. Giving management the option to turn off new client booking for select service providers
This would give me (salon owner) the option to turn off new client bookings on select service providers. This would help me build new service provider's books, while keeping established service provider's books open to their regular clients.
4 votes -
invoice link would be helpful
Right now, there’s no way to send a payment link for retail purchases that don’t have an appointment attached. This makes it difficult to collect payment when shipping products to clients.
It would be really helpful to have a feature that allows businesses to send clients a secure payment link for retail orders, so they can pay online before the order is shipped. This would streamline the process and reduce the need to collect payment manually over the phone or in person4 votes -
Option to not add commission it product usage charges.
We use vish for extra product used and do not want this charge to be commissionable. We do not want to set up as a product due to the front desk forgeting to add it to the sale and reporting. This cost is to be paid to the business to pay for backbar used.
4 votes -
gift card
Gift cards should be more easily transferable from the account purchasing to the account of the person receiving the gift card.
4 votes -
appointments archive
An accessible archive for older completed appointments. Currently there is no way to see appointment history past 100 appointments.
4 votes -
AI receptionist abilities
Have the AI receptionist section give us the ability to change the outgoing message. The message is too generic. Clients are expecting callbacks while salon is closed for vacation but they think salons are being unprofessional. The ability to choose a reasoning, even if it’s a Dropbox of choices, would be great. Giving the website or link for online booking would help direct new clients to booking.
4 votes -
Upcoming Membership renewal notifications
The system should automatically send out a notice to clients that their membership is coming up for renewal, the date they will be billed and that they must cancel prior to the renewal date if they no longer want the membership
4 votes -
Calculate number of units on Botox chart
On aesthetic record when you put in botox or dypsort the chart calculates how many units for you. WHICH is a huge time saver.
4 votes -
Extend Session Log Out Window Options
While I appreciate the platform's focus on security, I would like to suggest adjusting the session logout cadence. Extending it to a longer window (e.g., weekly or every 30 days) or allowing account administrators to configure it directly would be much more effective. Daily desktop logouts are redundant since our devices are already secured with passwords and biometrics (FaceID, TouchID).
Requiring daily logins creates a single point of failure; if 2FA goes down, we risk losing access to our schedule, patient communications, and payment processing.
Please reconsider these protocols and consider allowing account admins to set their preferred security levels.
4 votes -
When booking a service, if a client wants to change service after selecting one, it should be easier to remove the original service
When booking a service, if a client wants to change service after selecting one, it should be easier to remove the original service (ie swipe left to remove or have a little trash icon next to the service to remove it). Another idea is to a have cart at the top right hand screen that shows the services selected in cart that they can click on and remove or checkout. It's not clear how the client should remove the original service at the moment.
4 votes -
Allow us to set a flat fee for online booking deposit rather than making custom percentage of each service.
There should be a way to collect a flat fee at time of online booking, rather than having to manually enter a % of the list price. If I want to collect a $50 deposit for all my services, I shouldn't have to figure out what % 50$ is for each of my services.
4 votes -
Client intake form connect email and marketing opt in
Email address should fill in on client profile if its not already there. Also there should be a way to opt into marketing on client intake form that connects because not everyone has a online profile and we cant opt them in when they book over the phone....
4 votes -
Trying to print price list.
Print or download a list of all service and package pricing to help with making rack cards as well as keep record of past prices as adjust.
4 votes -
Filter new clients from online booking for specific providers
I would love to be able to funnel new clients to my other providers without blocking online booking for my current clients. I've been using manual blocks on my schedule to fill other therapist's shifts before my own, but this prevents my current clients from being able to reschedule when using online booking.
A simple "accepting new clients" toggle on the staff profile would be a great addition. it would allow current clients to reschedule and view all of my ability while still filtering new clients to other therapists.
4 votes -
New Reporting - Sales Summary (and Daily Summary) should be latest data, not delayed
The old reporting Summaries were all completely real time. It was helpful to get a quick grasp on how the day was going, etc...
The new reporting is all delayed. I would appreciate even just a couple of the reports to be real time. It is a bit of a regression to not have somewhere in the system to show what the current total collected is.
4 votes -
Provide Flat Rate Pricing
Hi Boulevard Support or whomever will read this,
On most occasions I usually just pass by these marketing emails. however this time I wanted to take a moment and reply. I genuinely love using Blvd. It has made a real difference in my salon, allowing us communicate with our guests plus also giving me better visibility into my team’s performance and important business metrics. It is a great system, but I am sure as you all are aware it is incredibly expensive.
In addition, what has become increasingly frustrating is that nearly every new feature you all launch comes with…
4 votes -
No Tip Option
There is nothing under the tip option that says "no Tip" only "dont tip on card" then says thanks for tipping cash. It makes clients feel obligated to tip and is confusing. Especially when we have wellness services that we certainly don't expect clients to be tipping on.
4 votes -
Brand should be a list not a text field for new products
When creating a new product in the Product Builder, the field for 'Brand' should not be a text field, it should be a list and offer the ability to add a new brand, if needed. This would help cut down on naming discrepancies and help keep data for products cleaner.
4 votes -
Supplier and Category should be alphabetical for Product Builder
When creating a new product using the Product Builder, the lists of Suppliers and Product Categories should be in alphabetical order.
4 votes
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