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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8145 results found

  1. Ability to generate a Report showing Birthdays by Month; enables us to see all current clients with January bdays or February...etc. We used this info with our previous software company to send out specials for Birthdays that month.

    4 votes

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  2. Pre-exisiting or returning client profiles should be able to be recognize by entering in their phone number when coming in as a "walk-in" .

    4 votes

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  3. Implement google tag manager into the booking dashboard.

    I'm looking to run ads on various social media platforms and other channels besides Meta/Google and I can't track the conversion event when a customer successfully completes a booking.

    If we were able to use google tag manager within the booking widget, I can set up tracking for all channels.

    4 votes

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  4. Theres no reason we should have to do this on a spreadsheet but clear reporting of this is a CRITICAL need

    this is how its currently tracked on our spreadsheet but this is bare min:

    Total Booked Total Completed No Show Cancelled Walk In Rescheduled No Show/Cancelled Rate Completed Appt Rate

    4 votes

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  5. There should be an option for the business to pick if they want a credit card on file to book or not.

    4 votes

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    1 comment  ·  Admin →
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  6. Having a set up time before a service. It would work like a clean up time, but it would be 15 mins before where you could block out a resource and give yourself time to set up for certain services. For example:
    Spray Tan - needs a private room -so that resource needs to be booked out for someone to go set up in it
    8:00am-8:15am- 15 min set up
    8:15am-8:30am - Clients appointment time/reminder and gives them length of service from here
    8:30am-8:45 - Clean up

    It would work just like the clean up times after, but just having…

    4 votes

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  7. Ability to view pricing for services.

    In the current settings when the patient called and inquire about pricing to the front staff, they don't have an option to view the pricing logs as they don't have admin priviliges. We need an option where front desk person can view the pricing for services without creating a test patient or have a physical spreadsheet handly

    4 votes

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  8. If records are requested by the patient - we need an easier way to export them all, instead of having to open each one to download separately, then re-combine and send as one file...

    4 votes

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  9. It is helpful in our spa to have a reminder tied to the time clock for in and outs. This will help with completion

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Add functionality to allow membership vouchers to be placed in the wallet at the start of each calendar month and remain active until the end of that same month, regardless of the client's individual billing or pay period. This change would address the issue where some clients need to redeem services before their payment has technically been processed—often due to provider availability—causing complications with voucher tracking and commission calculations. Ensuring vouchers are consistently visible and valid throughout the entire month would simplify administration and reduce billing discrepancies.

    4 votes

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  11. I didn't see this as a previous idea. It would be nice to send a link to our intake from via text message. I know clients check their text messages way more than they check their email so this could make that process more efficient

    4 votes

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  12. I’d love the ability to offer “after hours” or exclusive booking windows as a perk for members at my medspa. Currently, there’s no built-in way to tie specific appointment availability to membership status, so I have to create workarounds with manual booking or hidden time blocks.

    It would be a game-changer if I could assign certain time slots or staff hours to be visible and bookable only to clients with active memberships. This would add serious value to membership plans, helping incentivize retention while keeping standard hours for the general public.

    A few ideal features for this:
    • Tagging time…

    4 votes

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  13. If we make changes to a form that someone already completed, allow clients to select the option to pull data from previous form for the matching fields, meaning they only have to update for revisions. This would also be helpful for annual updates. They could pull the data from last year's form, then change as needed. Giving them the "option" could help solve the privacy situation because the data wouldn't be initially visible.

    4 votes

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  14. Option for a business location to receive a notification when a membership goes past due or to be cc'd on the failed payment email sent to the client.

    4 votes

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  15. Ability to share business name in text messages so that clients see the business name as the text sender

    4 votes

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  16. My state just passed a bill requiring sick time pay and all commissioned stylist have to start clocking in and out to track hours worked. Hours Worked is not always equivalent to Hours Booked. Can this category be added to the staff performance report?
    The Dept of Labor requires that commissions paid be equivalent to at least minimum wage, so this is an important report to have!

    4 votes

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    1 comment  ·  Admin →
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  17. having gratuity option even if the ct is using their account credit for payment.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Be able to look at gallery for the entire day or time specific and tag photos so when you want to pull all before and after photos of Microneedling it pulls all those photos instead of knowing the client name. Being able to add tag to photos to search through the gallery based on tags

    4 votes

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  19. The ability to checkout via the app is very helpful! It would be great if it could be connected to an iPad and Duo device to allow the full checkout experience.

    4 votes

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  20. The iOS update shows resources on the calendar. The resources show up any time that "is working" is chosen for staff, even if you don't choose any resources to show. The resources should only be enabled if you choose them or choose "is working" from the "all" menu.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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