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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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  1. The professional app shows ALL employees when you select all staff (expected behavior). It would be very helpful to have an "is working" option like the dashboard calendar. It is very annoying to have to scroll past a whole block of people who aren't working to get to the next day. Most employees just have their own schedule which is great, but as a manager it is annoying to navigate when looking at the whole staff.

    4 votes

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  2. When using the prebooking defaults on the calendar we would love for it to show us 4 weeks out from the date we have selected on the calendar. For example, if todays date is 4/11. My client has an appointment on 4/25 and wants to book another appointment 4 weeks after that, I want to be able to use the 4 week prebooking preset and have it take me to the correct date 4 weeks after 4/25. Currently it will take us 4 weeks out from todays date no matter what and it is just frustrating :)

    4 votes

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  3. Consistent "Save" button location - Sometimes there is a save button in the upper right, sometimes in the lower right... sometimes you must scroll up or down to find a save button. Heck, sometimes save happens automatically. There is no consistency to any of this. It's very annoying that each module is obviously designed and written by teams that don't collaborate.

    4 votes

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    1 comment  ·  Admin →
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  4. 4 votes

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  5. Report that includes information on purchase order such as the total amount spent.

    4 votes

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  6. We had a feature before where over each stylists schedule each day they had a "% booked" percentage above their name so they knew how much empty space they had per day.

    4 votes

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  7. 4 votes

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  8. 4 votes

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  9. If we want to enable or disable an existing service at some locations, but not all, we have to go into each location -> manage -> services -> locate the service -> activate or deactivate it. With nearing 30 locations, this is extremely tedious and should not be work that we have to spend time doing. If we can change this at the brand level that would be amazing - similar to how you check off the locations when creating a NEW service. It's frustrating that that's the only time we have that control at the brand level.

    4 votes

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  10. We would like to be able to turn off resource view completely when we don't need to see them. It is very confusing when they pop up randomly!

    4 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  11. Like a click to call or text when on the website from a cell phone

    4 votes

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  12. 4 votes

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  13. It would be super easy to lose valuable customer information because Boulevard doesn't prioritize non-blank fields when merging clients. I am guessing the merge is prioritized based on which one was active last. But it makes more sense to see if a field is non-blank and default to that one even if it is on an older profile.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. I think the system should have the ability to automatically charge gratuity instead of the customer selecting an option for gratuity and which amount.

    4 votes

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  15. Adding "at checkout" underneath the "When" category. I need to create a form for my clients to sign off on at the end of their appointment expressing their satisfaction with the outcome of their hair. This will help to avoid any client stating they were not satisfied with the services provided or their results later, after telling you that everything was good.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Clients can create an online profile but if their online cart is not completed, it does not sync the online profile to the dashboard. It would be beneficial to sync this info so the business can market to clients who have interest but have not yet booked an appointment.

    4 votes

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  17. Would like to give booth rentes the ability to edit their own schedule without having access to everyone else's.

    4 votes

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  18. Have a way to embed a place for clients to enter their emails to be put on the marketing list

    4 votes

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  19. It could be very useful if, maybe on a monthly basis, we could receive a log or summary of all of the outreaches from our team to the Boulevard support team. It would help us to identify any gaps in our training, identify patterns, etc. It could even be anonymous, the goal would not be to get any of our team members in trouble, really just to identify where they might need more support internally.

    4 votes

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  20. Want Shopify to automatically sync new clients on both systems

    4 votes

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