8145 results found
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Reinstate the Cancellation Policy Notice on Booking Email (that includes date/time they cancel by)
The booking email used to include:
"Free cancellation or modification before [date] [time]. After that, changes will result in a charge of [fee] of your appointment total."
This is not only available in the the text messages now. Please turn this feature back on.
4 votes -
Ability to see a quick list of memberships by status for a location in the Memberships tab
This ability would allow the front desk staff to quickly reference and monitor the number of members they have in each status category, and take action when and however needed.
4 votes -
Ability to delete client data from within the dashboard
Businesses need the ability to purge a client's data from their records to comply with with data privacy requests.
4 votes -
Receive a notification when products are sold via the booking overlay
To have a notification sent to the business when retail products are sold via the booking overlay. So that the staff can prepare the item sold.
4 votes -
report on which credit card processing has been sent to your bank account with date of post and which ones are pending.
We need to be able to go in and understand which days will be posted in the future and which ones have already posted in to business account.
4 votes -
Closed charts
We need a way to see if patient charts have been closed. First a quick “lock open or closed” on the front desk page to see if charts are open/closed as well as a report showing open charts. This is super important for proper chart compliance.
4 votes -
Returns should show in the cient history. Currently There is no way to see a reurn other than the actulal ticket.
Returns should be shown on the client product screen. How do we know if the client returns something, I don't want to keep recommending a product they didn't like.
4 votes -
Multi level filter in clients tab
Users are trying to filter an email marketing list for a specific service provider to target clients who have seen that provider at least three times.
Currently, when using a filter to a certain staff member and adding a second filter for visit history 3+ the system pulls clients who have visited three times total, regardless of which provider they saw.
t would be helpful to add the ability to filter based on visits with a specific provider only, as the current setup can be misleading and limits targeted marketing.
4 votes -
Pro App: View loyalty points via client profile
Loyalty points are visible in the client profile via the dashboard but not on the Pro App. Most employees use the app so they should show the same info.
4 votes -
MED SPA MUST! Allow text boxes to be used for charting on images
Allow text boxes to be used on charting on images. Ensure the text box is "sticky" this will allow for cleaner unit charting for services such as botox and fillers. Handwriting between providers varies and the pin box causes too much chaos on an image. its not precise or clean. This would also allow for laptop charting to be more efficient. This is a med spa must.
4 votes -
Discounts for products tied to a service (botox, filler, etc)
Hello Skin does not currently have a way to address a special price per unit for services like botox and filler without creating separate services. Instead, they must translate this into a percentage discount within their membership offer settings. Unfortunately, we only support discounts as a whole number. If they have the ability to create a discount such as 10.83% for example, they can be more aligned with the dollar savings they are trying to closely replicate.
4 votes -
Allow for sending clients invoices prior to or after appointments
Allow an option to send invoices to clients for services to be able to check out outside of the office
4 votes -
Shopify integration to show membership status in BLVD in Shopify and allow online sales through Shopify to be reflected in BLVD
This advanced integration would carry membership status from BLVD to a client's online experience on Shopify. And, any sales a client makes online through Shopify should be reflected in BLVD, including peptides and other products.
4 votes -
Increase # of Purchase Amounts for Gift Cards
Ability to enter more than 5 gift card purchase amounts for online purchase.
4 votes -
make charting possible on a desktop
Make it possible to chart from a laptop and add forms
4 votes -
Chart formatting when printing or downloading
It is much needed that the free text in the paragraph charting to maintain the format it was written in when sending to print or downloading to send. All of the enter/returned lined merge together. It is imperative for our medical charts to have the enters/returns as it was written by the provider when downloading or printing.
4 votes -
ability to add forms to clients profile
at our med spa we have products for sale that require consent forms. this would be much easier if we could add a consent form, or any form to a clients profile WITHOUT having to schedule them an appointment. our schedules are watched by the company that owns us, so our schedules need to be as accurate as possible.
4 votes -
being able to label account credits so the staff can know what each part is for
To improve clarity and transparency for both staff and clients, each account credit in Boulevard (or any POS/accounting system) should be clearly labeled with a specific purpose or category. This ensures that all team members understand exactly what the credit was issued for, how it can be applied, and any limitations tied to it.
Key Details & Implementation Guidelines:
Purpose Labeling
Each credit should include a short title or label (e.g., Treatment Credit – Laser Hair Removal, Product Return Credit, Referral Bonus Credit, Event Raffle Credit, Membership Perk Credit).
Labels should be standardized so that all staff use the same…
4 votes -
fix multiple choice option in forms
It is confusing when you are creating a form and your option for "multiple choice" (which should mean one OR MORE). Instead this needs to be listed as choose one (or something similar). I now have to re-do ALL forms.
4 votes -
Notifications for Business Managers
I would like to be able to receive notifications as a business manager to a specified email address and phone number. I imagine this like the staff notifications where we can toggle on/off text or email. Things like: Form completed [client name], cancellation [client name], reschedule [client name], online booking [client name], no-show [client name]. It would be very helpful in managing day-to-day client actions.
4 votes
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