7218 results found
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Service fees per transaction for client to pay
Business would like to charge a percentage per customer order that the client pays to help cover the cost of fees incurred.
4 votes -
Keyboard shortcuts
The shortcut "T" and arrow keys on the calendar view are nice. But it would be amazing to have full keyboard shortcuts that would allow searching clients and booking appointments from the keyboard without having to keep switching to the mouse.
4 votes -
Wait list hour limitation
Have the waiting list not show options for hours that the business is closed.
Every week we go through to message clients that have added themselves to the waiting list for hours that we aren't open. It would be nice if that wasn't even an option.
4 votes -
Custom text message for locations that don't have contact center
First text should include "Anything other than yes or no will not be received by the salon" so they're prompted to reach out directly
4 votes -
Delete a Pay Rate
Be able to delete a pay rate that was made accidental.
4 votes -
Custom text addition to waitlist emails
Just like you can add custom additions to confirmations and receipts it would be a nice to have a text box to add to waitlist emails so that we can add a note that says if they are not contacted, that nothing was available and they should book again for a different day or try the waitlist again on a different day.
A few people called annoyed they were never contacted. (Though it already says they'll get a call when an appointment is available, it just doesn't say what will happen if it isn't)
4 votes -
Automatic Blocked Time between appointments instead of transition time. (Solves covid cleaning)
Another person requested and I agree with the idea to make a transition time at the end of an entire appointment, but perhaps a more efficient and flexible way to manage this would be having a toggle that by default adds blocked out time after an appointment with the Title "Covid cleaning" or whatever you want it to be in the options.
It would be taken into account when making booking availability searches and also, once you book the appointment, you can manually delete or edit the blocked out time where applicable. This would keep appointments from being booked too…
4 votes -
Display next month in date picker in the Calendar view
Display additional dates in the following month/display the next month directly below vs. only displaying the current month.
4 votes -
Beta Reports: Column grouping by payment method in Payments & Refunds
Ability to group columns in the Payments & Refunds report by payment method to see payments by payment method per location
4 votes -
Adjust order of locations in booking widget
Instead of last updated, please allow business to adjust the order of locations (for multi-location businesses) in the booking widget. Currently, it is ordered by "last updated" and not in alphabetical order as listed in the dashboard.
4 votes -
Beta Reports: Client email in Subscriptions report
Client email field in Subscriptions report (currently available only in classic)
4 votes -
Filter client list for multi-location by specific location & date visited
Ability to filter client list by the date a client visited a single location to be able to support follow-up email campaigns that are location-specific
4 votes -
Clients that share a phone number having indicator in Contact Center and on client card that number is shared
Not sure what would be most helpful,
But I can only imagine that families that decide to use a single number for their persons causes the same redundancy issues on Blvd's side as it does for salon staff.
In contact center, it would be helpful if messages received indicated that there were multiple contacts with that number so staff could determine which client or such the message is pertaining to. Possible errors are messages like this: Received from X, "cancel my appt tomorrow and move it to Saturday". Appt is deleted and moved to Saturday. Client X's son Y comes…
4 votes -
Report on specific timeframe of membership data
Need the ability to report on figures of membership data during a specific timeframe i.e. the ability to report on how many active/cancelled/past due/paused members i had on specific date.
4 votes -
Push Notifications of client arrival to specific assistants
Many of our assistants tend to help a specific stylist each day. When checking in clients, if there was an option for another employee or assistant to be notified of a clients arrival along with the notification the stylist gets, it would give the client a better experience when an assistant is there to greet them immediately to begin their service.
This is also especially beneficial to the front of house in the event that the front desk is too busy to step away to find an assistant.
4 votes -
sign credit card
There is not an option to send a product-only transaction to the ipad (reception app) for client to sign. Clients have wanted to see the total and breakdown of their purchase.
4 votes -
promo codes tied to services
there should be a way to limit promo codes to certain services or service categories.
4 votes -
Assistant Privileges
Need Assistants to have access to one or two stylists schedules and those stylist client names, but no other client information. Don't want them to see the full schedule/calendar, they just need to know the schedules of the stylists they're assisting
4 votes -
Extra time for new clients
Ability to add 15 mins for new clients
4 votes -
Multiple staff with same firstname then same last initial causes a lot of confusion
At times on Blvd due to either just first name showing or initials. Would be greatly appreciated if there would be some heuristic approach to solve this when applicable.
When showing first name of a staff member when (with fuzzy matching) are more than 1 of that first name in a staff directory, show full name in that instance; if last name matches then denote that there are more than one of that same staff name with a highlight and hover over description stating multiple staff.
When showing initials of any staff that is a match to another staff members,…
4 votes
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