8145 results found
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Add chart without booking an appointment / Editing a completed chart
Being able to edit a completed chart/Being able to add a chart directly into a patients profile without booking an appointment!
4 votes -
Back-to-Back Restriction for Specific Procedure
We have one specific procedure, that shouldn't be scheduled back-to-back for the same person because it is very physically demanding. There must be at least a 1.5-hour break between appointments for this procedure for the same person.
Would it be possible to add a scheduling rule so that, once a person is booked for this specific procedure, she cannot be booked for another appointment for the SAME procedure for 1.5 hours before or after that appointment, while still being available for other procedures during that time?4 votes -
It would be very helpful to have a patient demographic screen in the App
It would be great to have a place in the app where all of the patient's data was visible in one place, including Name, DOB (and current calculated age), address, contact information. It's in the desktop version, but not the app.
4 votes -
Ability to Collect Payment Info for Manually Booked Appointments
Currently, when appointments are booked manually (outside of online booking), there is no way to collect a client’s card on file without contacting them directly.
This creates extra administrative work and delays, and leaves bookings unprotected.
Suggested Solution:
Allow businesses to send clients a secure link via text or email to add a card on file for any appointment, regardless of how it was booked.Impact:
Reduces admin time, improves efficiency, and helps protect against no-shows while creating a smoother client experience.4 votes -
Voucher sharing
Check out one customer with another customer's voucher, or family voucher sharing that keep proper track in financial accounting.
4 votes -
CRM / Reviews
Hello,
I have already brought this up in the past and I am not sure if there is any updates on this matter. But I would really like the reviews that are 4 stars or more go directly to google as this is what my old software did. I do not really care about them going on our boulevard site. It does not benefit us like google does.
4 votes -
Prices
Please create a tab near the sales and calendar area that states "Prices". We need. a place to VERY easily see all prices by procedure VERY quickly.
4 votes -
when a client books online and pays a deposit that account credit should automatically show up when checking out
when a client books online and pays a deposit that account credit should automatically show up when checking out
4 votes -
membership vouchers
You should be able to select a certain amount of vouchers to be included with a membership without them recurring monthly.
4 votes -
commission
Want to be able to pay provider commission based on service list price when using coupons such as alle, aspire, xperience it is currently taking this out of the providers commission
4 votes -
call log
Would like a detailed call history like on weave. On weave we are able to see who has called us with time & date, which employee picked up the call, if employee attempted to call patient with time & date even if pt picked up the call how long it lasted, etc. We are also able to roll over our phones with weave. We can create a voicemail that will play when we roll over phones like during events when it's busy we don't do phones.
4 votes -
CREDIT CARD REQUIRED FOR SCHEDULING INTERNALLY
Please give us the option to require that staff collect credit card information prior to any service scheduled. Again, we are working hard at our small business just like those of you who started boulevard.
With this being said these types of ideas that we suggest NEED administrative level feedback.
We need to be able to require services scheduled on the backend have a credit card on file to minimize potential revenue loss. Workarounds are what I have started to tell other business owners what they are signing up for if they choose to work with this platform.
I am…
4 votes -
appointment reminders
When we are setting same day appointment reminders for patients, we should be able to set it to two hours out from the appointment and not get locked into picking one singular time for all appointment reminders to go out (ie. 7a, 8a, 9a, etc). It would be more courteous to the patients who have appointments scheduled later in the day.
4 votes -
Adding "grid lines" as a camera feature when taking photos in someone's chart
When taking a photo in someone's chart (ex. aesthetic note) can we add grid lines so that photos are more consistent. Uploading photos are a hippa violation so we would love to be able to upgrade the photo taking features.
4 votes -
Business manager should be able to set notifications for ALL bookings, reschedule, and cancelations. I need to know about my staff's sched
Business manager should be able to set notifications for ALL bookings, reschedule, and cancelations. I want to be text notified of all scheduling activity for the business. Not just my own schedule, but all employees.
4 votes -
no show
If a client no-shows that should go against their attendance rate. It does not make any sense that if I charge a client a no-show fee it closes their appointment as attended.. That metric is completely obsolete if it is being tracked like this.
4 votes -
URL in Confirmation Text
Ability to add a URL to the confirmation text and other client text notifications. This would allow businesses to share additional information with their clients ahead of their appointment.
4 votes -
Please Upgrade the Booking Widget
Look at Mangomint's booking widget. It is way better than Boulevards. I have been with you for 3.5 years and you have not upgraded it once. I have had many clients tell me that I should look for a new booking system because they gave up trying to book something on it. Please. If it doesn't happen soon, I am switching to Mangomint.
4 votes -
We need tabs rather than opening multiple Boulevards in the browser
It would be nice to have tabs for multi-tasking. Thank you
4 votes -
addon services after base appointment
Would like for the add on services to be included in the time of the base appointment. Is currently automatically added on after the appointment in which we're having to go in and manually move it.
4 votes
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