8529 results found
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Merging Clients should be more like booker
Booker allows you to search by the customer's name, email or phone number and merge all accounts together instead of having to do two at a time. Also, once you've selected all the client profiles to merge, you're provided with the date each profile was created, the last time it was logged into by the client and links to all the orders associated with each account and shows you in a single column which information you've chosen before merging. This also allows you to see which account was used most recently in case you are merging profiles without the client…
5 votes -
Show calendar view of available dates in online booking
Clients should be able to see what days their preferred therapists are available on a calendar view when self booking. Right now they have to click on each day and hope some times pop up with the therapist they are trying to book
5 votes -
Add time to shifts on Schedule page
It would be more efficient to be able to click on an empty space on someone's schedule for the day to add additional time, rather than go to edit their entire shift. It was also make it easier because blocks would not need to be added between their available times.
5 votes -
Stop including our Credit Card processing fees in our daily sales deposits - they should be charged separately.
By not separating our credit card processing fees from our nightly sales reconciliations you make it hard for clients to track and forecast regular/annual credit card processing fees. This is not a transparent practice - we should be able to see how and when these fees are changing - the current system is convoluted and wholly ambiguous. This should be a separate charge outside of our sales revenue.
5 votes -
Referral reports should include other guests info
As a business owner, I would like to know how many referrals guests bring in to be able to reward them. If this were part of the report, it would be easily seen and tracked.
5 votes -
Gift cards listed or filtered by date purchased
It would be very beneficial for us to be able to view the gift card sales with a filter by date purchased.
5 votes -
5 votes
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Cancellation Fee's per individual service
Being able to set a different cancellation policy for each individual service because they differ in pricing and 50% is too high for some of the lower services.
5 votes -
Customizable Greeting Screen
We prefer to check clients in manually, so we know who is who. It would be super helpful to be able to customize the client experience screen of the BLVD Duo app.
5 votes -
Having to select the staff for a product sale, not leaving it optional
Our staff checks out their own clients so if a client goes to desk to buy product, it would be nice if we could make it required to select the staff member that sold the product
5 votes -
Commission Reporting of Cancellations
It would be helpful to have the 50% charge of a cancellation not appear as a "discount" on the service commission reports. Just a separate column that denoted "late cancellations" would be best in order to track it with how our staff gets paid.
5 votes -
Ability to see canceled appointments in the schedule
I think that the ability to cancel appointments, sending the cancelation text and still seeing the appointment in the schedule will encourage the use of the text.
5 votes -
Deactivating an employee shouldn't remove historical schedule
When an employee is deactivated, their schedule should remain visible for dates in the past. It is hard to know what happened in the past when old employees are no longer on the schedule. all dates prior to their deactivation should stay visible on the calendar (or at least have an option for them to be shown)
5 votes -
Ability to limit what reports privileges can run
Some reports have too much data or allow staff to peer into each other's productivity too much, causing strain on relationships or creating situations businesses would rather avoid.
For example, we already can limit commission reports from privilege classes; being able to limit other things such as time clock would be great so staff can stop comparing themselves to each other with the RAW data rather than curated data that management chooses as pertinent KPIs.
5 votes -
5 votes
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Have an alert system when someone puts themselves on the wait list. pulled up out side and are here
would be nice for boulevard to have an alerting system to our team that when a client adds themselves to the wait list and are waiting outside for a service the ring tone goes off until a staff member acknoledges it.
5 votes -
Report- Unavailability and time off requests
Report- Unavailability and time off requests
5 votes -
Omni search instead of just client search at top
Searching [Shampoo brand] shows list of products that match the name and lists pricing. Also for services.
Would save people a lot of time to price check things or services if simply typing them or scanning them into the search showed details like pricing, stock, description. Currently price search is creating an appointment or product sale and essentially creating a mock-sale to give this information.
5 votes -
Indication at checkout & on client profile of most recent payment method used
Many clients have multiple payment methods and it would be great to have an indication as to which payment method was most recently used - highlighted in blue or an icon next to it
5 votes -
Uniformed data in downloaded reports
When downloading the service commission report and the tips commission report, the dates are all out of order which makes more work as we're exporting and combing these for every staff. Would be much easier if they would just export with the dates in order
5 votes
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