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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7715 results found

  1. I didn't see this as a previous idea. It would be nice to send a link to our intake from via text message. I know clients check their text messages way more than they check their email so this could make that process more efficient

    4 votes

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  2. I’d love the ability to offer “after hours” or exclusive booking windows as a perk for members at my medspa. Currently, there’s no built-in way to tie specific appointment availability to membership status, so I have to create workarounds with manual booking or hidden time blocks.

    It would be a game-changer if I could assign certain time slots or staff hours to be visible and bookable only to clients with active memberships. This would add serious value to membership plans, helping incentivize retention while keeping standard hours for the general public.

    A few ideal features for this:
    • Tagging time…

    4 votes

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  3. Option for a business location to receive a notification when a membership goes past due or to be cc'd on the failed payment email sent to the client.

    4 votes

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  4. Ability to share business name in text messages so that clients see the business name as the text sender

    4 votes

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  5. Automated way to reassign appointments from one service provider to another

    4 votes

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    1 comment  ·  Admin →
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  6. My state just passed a bill requiring sick time pay and all commissioned stylist have to start clocking in and out to track hours worked. Hours Worked is not always equivalent to Hours Booked. Can this category be added to the staff performance report?
    The Dept of Labor requires that commissions paid be equivalent to at least minimum wage, so this is an important report to have!

    4 votes

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    1 comment  ·  Admin →
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  7. It would be great if, now that memberships & packages are not under the product category, they did not contribute to loyalty points earnings. The only setting options are services and products, and if membership charges contribute to these, it skews the program to the point that we cannot use it. We'd really like to incentivize our clients to purchase retail with the loyalty program but can't enable it with the current settings.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Be able to look at gallery for the entire day or time specific and tag photos so when you want to pull all before and after photos of Microneedling it pulls all those photos instead of knowing the client name. Being able to add tag to photos to search through the gallery based on tags

    4 votes

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  9. It's great that we can now compare photos, but what about drawing on them to show the changes? Or SAVE them as a side-by-side.
    Would also be great if then we could automatically share this photo with patient who want to keep track of their own before/after images and share with friends.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. The ability to checkout via the app is very helpful! It would be great if it could be connected to an iPad and Duo device to allow the full checkout experience.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. The iOS update shows resources on the calendar. The resources show up any time that "is working" is chosen for staff, even if you don't choose any resources to show. The resources should only be enabled if you choose them or choose "is working" from the "all" menu.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. I would like to get a report that can forecast the future appointments with a dollar amount. I see that the report for Service Sales Report can give a forecast of the service count and appointment count however does not show $ amount.

    Is there a way we can make a custom report that will include these forecasts?

    4 votes

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  13. account credit adjustments is a sale type in reports like detailed line item. the reason is important to be able to better understand why manual adjustments are happening

    4 votes

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  14. Please add the option to add the booking link in the new auto-responses for ooo hours and away messages.

    4 votes

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  15. I’d love to suggest a feature enhancement regarding form completion frequency. Currently, the available options are limited to “at first visit” and “at each visit.” It would be incredibly helpful to have more flexible, intelligent options for how often certain forms need to be filled out.

    For example, the ability to set forms to be completed:

    Manually (at staff discretion)

    Once every X days/months (e.g., every 6 months or annually)

    Once per treatment type or category

    After a significant update or policy change

    Based on patient-specific factors (e.g., age, medical history updates, etc.)

    Having these additional options would greatly improve…

    4 votes

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  16. Can you please put the date that people have purchased the gift certificate between recipient email and source ASAP! I don't want to have to search for the date. This is good information to have when I am running GC sales.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. I would love to see Boulevard create a way for my employees to message clients within the system where I can monitor messages & without having to show client's personal phone #s

    4 votes

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  18. Iphone integrated their tap to pay on payment softwares. But boulevard still hasn’t integrated it in their software. It would make it easier for rental stylists to do their own check out in a full salon where the access to checkout is more difficult.

    4 votes

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  19. There should be an option to resend forms after a specific time period. For example, a client should need to update their intake form every 6 months.

    4 votes

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  20. turn off notification emails for main business when client cancel appointments online

    4 votes

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    1 comment  ·  Admin →
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