8144 results found
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Staff Notifications for Rescheduled Appointments
Service Providers should receive text notifications that their clients have rescheduled or that front desk has rescheduled a client. They do not receive anything except new bookings and cancellations.
4 votes -
DOB in client profile on app
Right now you cannot see the clients DOB in their profile when using the professional app. This makes it challenging to work from your phone and call in prescriptions etc. for clients when all important info can't be viewed from the app.
4 votes -
payment link
Service Payment Links & Prepaid Service Checkout
Overview
Allow businesses to generate and send a payment link to a client for a specific service, package, membership add-on, or custom bundle of services, enabling clients to pre-pay before their appointment.Use Cases
A client wants to purchase a single treatment before scheduling.
A provider recommends a treatment plan during a consultation and wants to send a payment link afterward.
A client wants to prepay for a package of services.
Front desk staff need a simple way to collect payment from clients who are not physically present.
Clinics want to secure commitment…4 votes -
Having the ability to drag the bottom of appointments to shorten/lengthen them.
Having to go in and edit appointments during check out is really inefficient. Id love to be able to drag the bottom of the appointment up or down to save time.
4 votes -
Ability to confirm a credit card has been captured for online bookings.
We need a way to verify a credit card has been captured for online bookings before the actual appointment.
4 votes -
Please add a way to allow technicians to only allow returning guests to them for online booking
Allow technicians to turn off online booking for new guests but make it available for current guests. That way new guests don't even see the technician as an option when booking online. it also allows current guests to book online if their technician isn't taking new guests.
4 votes -
PUTTING CLIENTS ON WAITING LIST SHOULD NOT BE THIS ANNOYING
Putting clients on the waitlist should be much easier. There should be an option to add them to the waiting list for multiple days at once. Add them one by one for multiple service is too inconvenient
4 votes -
Customize who can accept tips
I as a Nurse Practitioner do not accept tips, but my aestheticians do. In Aesthetic Record we could turn this option off/on per provider. I recommend the ability to do this in Boulevard.
4 votes -
Invoicing Clients
Ability to allow digital invoices to be sent to clients via email, SMS, or shareable links directly from Boulevard. Then clients can pay using cards, Apple Pay, Google Pay and/or bank transfers. This would be similar to what Square offers.
4 votes -
Package Product Option for Inventory & Commission Accuracy
One suggestion I have for BLVD would be the ability to create package product options in addition to service packages. For example, with Sculptra we may offer a package of 4 vials at a discounted rate. Depending on the patient’s treatment plan, those vials may be used over 2 sessions for one client and 3 sessions for another.
Currently, when these are only built as service packages, it can create issues with inventory tracking and provider commission reporting on the backend because the actual product usage may vary by appointment. Having the ability to create and track product-based packages separately…
4 votes -
group booking at the front desk
Currently, group booking is only allowed online, and most of our appointments are booked by the front desk over the phone. When making appointments over the phone, the front desk should be able to book multiple people who are coming in together and have them on the same ticket, rather than have to book each person individually. It doesn't make sense that this would be an option online and not for the front desk agent.
4 votes -
commission
Service commissions should not be deducted when a services is discounted. Employees should receive full commission on pre discounted rate.
4 votes -
making it easier to flip through old charting so you can see patient history easily
Make it easier to see patient history, like how many units of botox they has previous appointments or maybe just a way to flip through the old charts instead of having to open and close each one... we need the system to be more user friendly and faster for busy schedules
4 votes -
sticky note on clients account
sticky note on clients account-pops up when a client is searched
4 votes -
Card on file notification at time of booking
A reminder to get a card on file for clients that do not currently have one at the time of booking would be great!
4 votes -
A report with: service, list price, and subtotal
also sorted in chronological order with staff name
4 votes -
More all-in-one functionality, including lead generation, to reduce reliance on multiple systems
This included lead management, patient follow,ups, etc. It is crucial for our business and would eliminate the cost of multiple softwares
4 votes -
Limit the availability of certain appointments per day
It would be very nice to be able to set limits on certain types of appointments. I would like to be able to limit how many of certain types of appointments can be booked in a day.
4 votes -
give cumulative totals for hours worked. Should not have to manually add up hours
give cumulative totals for hours worked. Should not have to manually add up hours.
4 votes -
Create scheduled reminders to a specific group of tagged clients
Create an option in automated reminders to a specific group of tagged clients. For example, our clients who are doing HRT will be reminded in 6 months to get bloodwork done.
4 votes
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