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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7213 results found

  1. Because most business take advantage or your voucher system to pre-sell services it would be helpful to have an option to view sales as cash sales or accrual sales.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Users currently don't have control. If a user wants to NOT do online booking but HAVE online GC purchasing, they cannot turn off Online Booking. This is a design flaw. Online GC's produced and emailed then have a "BOOK APPT ONLINE" option...but it shouldn't!! This gives clients a work around from our booking process that causes us time and headaches. Please decouple online gc widget from online booking!

    4 votes

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  3. When adding account credit the payment is directed into the salon's main account. It would be great if you could choose to direct that account credit towards a specific merchant. In an almost complete rental salon, many of our stylists take deposits for extensions or other appointments, and that money should be directed to their merchant accounts, rather that having it go to the salon, then trying to run an report and reimburse them later.

    Or a better way to take merchant specific deposits.

    4 votes

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  4. For freelance services provides it would be great if they can take an appointment text and upload that appointment date and time into their personal calendars so they get reminders.

    4 votes

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  5. Sometimes when messaging clients, we want to send them to another page on Boulevard. If we could create a hyperlink, the clients could get to that page in only one click.

    4 votes

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  6. we have a-lot of clients that receive or purchase gift cards with us and would like to use their gift card to hold the appointment/as payment.

    4 votes

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  7. It would be great to be able to sort all clients by tag for marketing and other purposes as well. A cumbersome work-around is looking them all up one by one.

    4 votes

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  8. It will be great that the BOH is able to upload image to each of the retail product so that the front desk is able to skim through the inventory list easier when client want to make a purchase

    4 votes

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  9. notifications for products being sold online through the booking widget to prevent over selling and refunds

    4 votes

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  10. add resources to the staff schedule report

    4 votes

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  11. Allow an additional drop down menu on the Bell icon to view appointments booked by clients

    4 votes

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  12. Would like to see new fields added to the reports. For evaluations we take into account % Retail, % of Color appointments, etc.

    4 votes

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  13. Memberships for those businesses that sell them are a HIGH priority sale. The online booking tool puts them at the bottom of the service list right now. They should be at the top so people can see that they can get a better deal on combining services into a membership. It's lost today at the bottom and we do not see any purchases for them.

    4 votes

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  14. Comparing sales recorded in Boulevard + the deposits in the bank statement do not match. She needs to be able to properly classify service sales, products sales, gift cards, sales tax - totals don't match. For the deposits, she needs to know what the exact merchant fees are on a given day - including interests charge and gateway fees. For example, if there's a $4,200 deposit, she wants to pull a report that shows the $4,000 sales and $200 interest/gateway fees. Booker uses Payrock for their payment processing, their reporting matched the total transactions each day and it included the…

    4 votes

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  15. Allow for custom fields to be gathered for clients that are then integrated into their client profile and trigger specific forms to be sent in advance of their appointment.

    4 votes

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  16. The client profile retains/keeps the suggested product in the client profile even after the client has bought it. Would prefer for it to be removed once the client purchases it so they are not suggested the same product if they come in before their next appointment.

    4 votes

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  17. It would be beneficial to remove any service fees that result from cancellations from service commission reports for staff.

    4 votes

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  18. ""payment method" column would allow us salon owners to do deal our weird % calculations rules set."

    4 votes

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  19. Stylists have daily goals when it comes to retail & service and they would also prefer to see their ticket totals instead of going thru the front desk and asking for a nightly report

    4 votes

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  20. Once a review is received, push that review to the service provider's staff app so they can get instant notice of how they are doing.

    4 votes

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