8529 results found
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Pop up on booking page showing other locations if time slot they wanted is not available
For multiple locations, if a specific booking time is not available at selection location - next closest location will pop up as option for booking
5 votes -
More areas to leave note
It would be helpful if there were two sections for notes in a guest profile. General client notes intended for the front desk team and a second section for the estheticians to leave more detailed notes that they wouldn't leave in a treatment chart.
5 votes -
5 votes
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Privilege controls for saving to PDF, emailing reports, or any outbounding of database to prevent stealing or missuse of business' data.
At any point staff can take extraordinary amounts of salon data. This is terrifying. Ability to do reports is needed for most front of house staff, but taking transaction data and client data for years within minutes and sending csv(s) external should not be one in the same privilege level.
5 votes -
Employee leave tracking sheet in the dashboard
Have an employee leave tracking sheet in the dashboard.
5 votes -
Show client their total price on Ipad and allow them to select their gratuity there
Previously with the reception app we were able to discreetly show our clients their total via the Ipad and allow them to select their gratuity there and then ask them for their card to charge the total. Now with Duo we have to vocalize their total, ask for their card, run it, and then show them the Ipad where they can select gratuity.
Some of our services we offer are over $4,500 so I feel it is much more classy to discreetly show them their total rather than announce it - especially since we are a relatively small salon where…
5 votes -
Easier Employee Scheduling options
The Employee Scheduling would be nice if it was a draggable bar between times instead of two drop down menus, our old system had a draggable time table which made putting the schedule in a breeze and it was faster and physically would show coverage to make sure you didn't have any gaps instead of putting stuff in then looking at the calendar to make sure it was covered. plus it would be nice to be able to schedule lunch's as well instead of making blocks
5 votes -
Edit/Control Client Instructions Email and Receipt Note at Brand Level
We need to be able to make changes to the client instructions email and receipt note at the brand level. Right now, if we're changing even just one small thing in those messages, we have to do it one by one at all 20+ of our locations
5 votes -
Smiley faces are confusing on how theyre laid out in the email when clients submit feedback
the smiley faces are confusing on how theyre laid out in the email. Clients have mentioned this to us
5 votes -
Use disguised number for outgoing calls on mobile phone
Have the option to use a disguised phone number for outgoing calls on a mobile phone through the reception app.
5 votes -
5 votes
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Rewards emails individualized for clients
Creating a marketing email blast that personalizes the email to each client informing them of how many points they have accrued.
5 votes -
Compatibilty with shopify to track client purchases
Is it possible create a system that tracks and records client purchases on shopify?
5 votes -
Prepaid tips on Voucher sales
I sell a lot of vouchers and customers like to add the tip at the time of voucher purchase so they don't have to do anything when they redeem. If I don't get a prepaid tip, most often my providers don't get a tip on these voucher redemptions. I have to track this in google sheets now....
5 votes -
Check in via text
Allow clients to check in via text and push the notification to the provider that their client has arrived.
5 votes -
Reporting - Number of new memberships sold by a specific staff member
As a business owner, I would like the ability to report on the number of new memberships sold by each of my staff members.
For example today one of my favorite reports is a weekly report in which I can see my staff and the following items:
- How many new memberships they sold
- How many appts they had
- How many members they saw
- How many non members they say
5 votes -
Clients can merge own accounts
have a lot of clients that have multiple accounts, would love if they could merge their accounts via client profile
5 votes -
5 votes
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5 votes
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5 votes
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