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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7524 results found

  1. More visible change to page when toggling between different locations. It could be as simple as the information bar at the top changing colors or the logo changing . Something more eye catching to let Client services know what location they are making changes to

    4 votes

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  2. I have never worked with a system that does not allow you to match up side by side photos and zoom in and out. Your function to do a side by side is truly not a function without this capability.

    4 votes

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  3. It would be very helpful and time-efficient to be able to select a date range on the "Schedule" view, instead of being only able to select one day at a time.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Lumi Skin Bar uses a lot of modifiers for their services. They would like to see them be required, or at least more visible, when booking from the desktop. They are aware and like that they are required for online booking.

    4 votes

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  5. Not all users who have access to the client profile should be able to change a voucher's expiration date. This impact liabilities and makes it too easy for any user to honor services beyond the company's sales rules. It should be approved and updated by management only.

    4 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  6. I want to look at a client's voucher activity, which includes totals, on a given date. This is for the purposes of auditing a client's account to ensure correct application of vouchers. If there could be some sort of "Voucher History" with totals at the end of each date, that is greatly needed.

    4 votes

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  7. We need the abililty to upload a pre-exisitng pdf form into the forms function that becomes fillable for clients to fill out and sign

    4 votes

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  8. 4 votes

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  9. It would be nice to have the option not to show the prices of our services when patients use the online booking feature.

    It's something we've never done and it's not common practice for the other medspas in our area to advertise the cost of services during online booking or anywhere on their website.

    We just want people to be able to book the service(s) online without showing the cost of the selected service(s).

    4 votes

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  10. Memberships include one guest pass (treatment) per year to share with someone (non-member). The management process today is not intuitive as it requires its own "membership" and manually adding the secondary client to it. Ideally, it would be easier for the member to send out the guest pass for their friend to use at their convenience that then associates it to their profile for easy checkout.

    4 votes

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  11. Ability to set an offer code condition that would only apply the offer code to one line item (could be retail or service) rather than all line items in the checkout window

    4 votes

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  12. Please bring back the "guest of" tag or add an automatic "party" tag to guest of appointments. The new app update has eliminated the "guest of" marker and it's caused confusion for our service providers who rely on the app and not the browser.

    4 votes

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  13. It would be great to have a projection of sales based on existing appointments to help for planning and budgeting. I switched from Vagaro and that feature was really nice to have.

    4 votes

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  14. 4 votes

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  15. In the new improved calendar view from mobile app we should be able to choose which 3 days we want to see at a time. Right now it will not let me see Tuesday weds Thursday together. We should also be able to pinch to expand or minimize the calendar.

    4 votes

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  16. After making a form/document, can there be a save draft button instead of having to publish to save and then go disable?

    4 votes

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  17. can you make it so merge client feature still works with phone numbers that have parentheses and dashes so it's easy for all of us to copy and paste from their profiles without having to manually remove them for it to work?

    4 votes

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  18. Zero minute services just started showing up on the calendar taking up 15 minute blocks. We set them at zero minutes so they do not show on the calendar. Please go back to the way it was for this.

    4 votes

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  19. When clients check out, after the welcome screen, having a "prebook your next appointment" button where they can do it directly from the iPad while they're in with us would be great. Added bonus-- a suggested timeframe/ note on the screen of when they should rebook for if they decide not to rebook right then.

    4 votes

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  20. We would like to see better analytics in the marketing space after email blasts go out. We would like to be able to "resend to non-openers" similar to a platform like Constant Contact.

    4 votes

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