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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8529 results found

  1. It would be great to give us the option to pay stylists their full commission when discounts are applied. I know there is a work around with closing to other but having the system be able to handle it at checkout leaves less room for human error.

    4 votes

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  2. I told my clients that boulevard does not have an app for clients to book appointments yet but that would be so much easier if there was an app for them!

    4 votes

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  3. 4 votes

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    0 comments  ·  Other  ·  Admin →
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  4. I'd love to see wallet credit become much more visible during checkout. It's easy to overlook that a client has existing credit in their wallet, which can result in accidentally completing a transaction without applying it.

    A great solution would be an automatic pop-up during checkout whenever a client has available wallet credit, asking:

    "This client has an available wallet credit of $XX. Would you like to apply it to this transaction?"

    It would also be helpful to make wallet credit available on the client-facing POS screen so clients can choose to apply their available credit themselves during checkout, just…

    4 votes

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  5. Be able too add multiple products to 1 service in the product usage. Ie a client gets a Myer's drip, I need inventory to be accounted for IV fluids, tubing, tegaderm, needles, etc.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Would like to create and offer that would make a service a set dollar amount and not a percentage off/dollar off.

    4 votes

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  7. Right now, all of our members have cards on file. But when they book online, there is no option to let them book without asking for a card again. It is redundant and a point of very loud frustration from our members. Can you give us the option to turn off the credit card required for online booking when they have a card on file already?

    4 votes

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  8. Product orders in Blvd all reflect under the Sales > Orders field. There is nothing to denote online orders from point of sale. We have patients reaching out to inquire about their online orders for skincare products, but I have no notification/indication that an order was placed! I also would like to champion for an option to notify via business email for anytime an order is placed. These are important for quality customer experience AND for tracking purposes

    4 votes

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  9. This would include the ability to build a report in the dashboard and have that report sent daily, weekly, etc. via email to one or more recipients.

    4 votes

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  10. With this new product summary interface that just updated, can you PLEASE bring back the ability to click into the specific product sale date to see the transaction from the Prodcut page backend. This feature was available and taken away. Now you have to run a report. Sometimes, you just need to find a client name quickly or check to see if the product was rung up correctly...I find this feature removal extremely bad for quick and speedy retail management. Being able to quickly click from a product into the actual sale and receipt can save a lot of time.

    4 votes

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  11. One of my most common tasks is duplicating a product as it is often easier than creating a new product from scratch. Adding "duplicate" as an option in the three dot menu beside each product would be a great time saver.

    4 votes

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  12. This would be the ability to take bulk action on offers codes to remove multiple at a time.

    4 votes

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  13. The interface looks different when I'm in "products". It's slower and less intuitive. I have click through so many more steps to adjust inventory. 👎🏼

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  14. everyone overlooks the available account credits at checkout. it needs to be lit up or more visible to see

    4 votes

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  15. Need to be able to collect a deposit without having to manually remove the pricing of the service (as the deposit price) to be applied on check out. The process right now to be able to collect a deposit is very complicated and take too many steps for our front desk to quickly check-out. It is also up to the front desk to remember to change the price of the service that was booked online at checkout, if not changed, it will charge them again.

    4 votes

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  16. The ability to permanently delete services

    4 votes

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  17. I would like more insight into my marketing programs. For example, I would like to see which patients click on the emails, unsubscribed, etc.

    I would also like the ability to resend an email to users that didn't open the previous email.

    4 votes

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  18. I have a lot of clients that put multiple cards on file. Please make a feature that allows us to put one as their default card so we don't accidentally charge the wronge card.

    4 votes

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  19. Being able to add medication and allergies from the app instead of having to go to my desktop/laptop to enter. Creates more work

    4 votes

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  20. When there is an offer code with auto apply turned on, let the client be able to see the discounted price on the self booking overlay, currently if they meet the criteria for an offer code it still shows the retail price and not the discounted price, make it to where they can physically see the discounted offer on there end and not just our end when we are checking them out.

    4 votes

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