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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7542 results found

  1. It would be great to be able to sort all clients by tag for marketing and other purposes as well. A cumbersome work-around is looking them all up one by one.

    4 votes

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  2. for clients to book online are we able to require a credit card to hold on file to hold there appointment

    so if they no show we are able to charge the card

    4 votes

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  3. Upon checkout it would be great if the tip screen was shown first, then the signature screen. Clients are so confused why they must sign before sliding their credit card, that they completely disregard the tip section.

    4 votes

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    1 comment  ·  Admin →
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  4. It will be great that the BOH is able to upload image to each of the retail product so that the front desk is able to skim through the inventory list easier when client want to make a purchase

    4 votes

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  5. notifications for products being sold online through the booking widget to prevent over selling and refunds

    4 votes

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  6. Example would be in certain areas there is a sales tax, and then a district tax. Some companies may be interested in charging a fee; for example "2% for medical benefits for staff" etc, whereas this tax is tabulated separately on reports.

    4 votes

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  7. add resources to the staff schedule report

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Allow an additional drop down menu on the Bell icon to view appointments booked by clients

    4 votes

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  9. Would like to see new fields added to the reports. For evaluations we take into account % Retail, % of Color appointments, etc.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Memberships for those businesses that sell them are a HIGH priority sale. The online booking tool puts them at the bottom of the service list right now. They should be at the top so people can see that they can get a better deal on combining services into a membership. It's lost today at the bottom and we do not see any purchases for them.

    4 votes

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  11. Ability to toggle on/off what social media sites are shown on the receipt sent. Ex: Wants Yelp to show. Not Facebook.

    4 votes

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  12. Notes on client profile should show which user left them, so we can reach out to that employee if there is a question about the note, and don't have to rely on them signing their name at the end

    4 votes

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  13. Our clients come every 4, 5 or 6 months. We would like to be able to customize the rebooking tabs at checkout to fit our business.

    4 votes

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  14. The client profile retains/keeps the suggested product in the client profile even after the client has bought it. Would prefer for it to be removed once the client purchases it so they are not suggested the same product if they come in before their next appointment.

    4 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. It would be beneficial to remove any service fees that result from cancellations from service commission reports for staff.

    4 votes

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  16. ""payment method" column would allow us salon owners to do deal our weird % calculations rules set."

    4 votes

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  17. Mondays and Wed are slow days, can prices automatically be reduced?

    4 votes

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  18. Stylists have daily goals when it comes to retail & service and they would also prefer to see their ticket totals instead of going thru the front desk and asking for a nightly report

    4 votes

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  19. Once a review is received, push that review to the service provider's staff app so they can get instant notice of how they are doing.

    4 votes

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  20. When an employee receives a notification of a new appointment booking, it should read what appointment it is so the employee knows the service and can prepare for it

    4 votes

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