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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8529 results found

  1. Look at Mangomint's booking widget. It is way better than Boulevards. I have been with you for 3.5 years and you have not upgraded it once. I have had many clients tell me that I should look for a new booking system because they gave up trying to book something on it. Please. If it doesn't happen soon, I am switching to Mangomint.

    4 votes

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  2. Would like for the add on services to be included in the time of the base appointment. Is currently automatically added on after the appointment in which we're having to go in and manually move it.

    4 votes

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  3. Currently, the scheduling rule that allows clients to book late minute appointments are set at the brand level. Business would like the ability to set this per location since some locations want to allow clients to book up to 1 hour before appt time and another location at least 24 hours before the appt time.

    4 votes

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  4. Cancellation should be able to be automated to be set by:
    - Operating hours: closed during weekend, so window should be extended to 72 hours instead of the regular 24
    - Location: Some regions have much busier clinics and should have a different window
    - Provider: Similar to location level, some individual providers are highly productive and booked several weeks out, so the policy for them should be different if needed.

    4 votes

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  5. Please create an option so provider can save their signature and not have to sign each consent individually

    4 votes

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  6. It would be valuable to email clients a direct option to sign up for memberships, ideally accessible through Marketing or Client Communications, without requiring in-person setup or manual workarounds.

    4 votes

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  7. When I look at transactions, I cannot tell which employee checked out a client I need to go pull reports. Make this information easily visible so I can address mistakes with the appropriate employee.

    4 votes

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  8. We need a report where I can do future forecasting to know how many hours my staff is scheduled and out of those hours how many booked hours are scheduled with appointments. This helps us build their productivity/utilization.

    4 votes

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    1 comment  ·  Reporting  ·  Admin →
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  9. Right now there is not a way to group appointments when they are booked internally. When clients schedule online and are having people join them that appears but if the appointment is scheduled internally there is no way to group them.

    4 votes

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  10. We have had several clients schedule without a valid credit card on file and they no show. I just recently found out that if the client already has their name and info in BLVD from another spa that they are not required to input info. This is big issue since we have had 5 clients no show with no way to charge them.

    4 votes

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  11. I am forever having to scroll and find where I left off when trying to bulk edit inventory or sales or anything. IT IS DRIVING ME BONKERS. I should be able to open the sale or product, make the edit, and return to exactly where I left off. Why in the world is this not a feature? Why am I using Boulevard? I can't send invoices, I can't bulk edit, I can't get inventory alerts, I can't bulk merge clients, I can't get a report on duplicate clients, and okay, I can't do all these things so I'll do them…

    4 votes

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  12. I’d like the ability to add a client’s credit card information in the Professional app, similar to the Wallet tab on the dashboard. Since I’m not always at the front desk or the front desk is busy checking a client out, having this feature in the app would enable me to streamline appointment booking.

    4 votes

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  13. When you are looking at, for example, a summary report for sales, and it says there were 14 transactions, if you click on 14, it will open up the data behind that number so you can look at the actual line by line 14 transactions that made up that data.

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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  14. users should be able to click directly from any report entry into the specific transaction it relates to. This functionality will enable backend users to quickly identify and resolve errors or incorrect charges on items or services. Additionally, it will improve the accuracy and reliability of commission reporting.

    4 votes

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    1 comment  ·  Reporting  ·  Admin →
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  15. Staff should use last 4 digits of SS number to clock-in and out from reception IP only. Prevent clock-ins from other devices. This will prevent other staff clocking in and out for them.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  16. Attach forms in messages as client/patient are willing to give phone number rather than email.

    4 votes

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  17. easy way to view and look up unfinished and unsigned charts

    4 votes

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  18. Have a "completed" certificate to print out so you know your employees completed training. I can't trust people at their word that they actually completed the training.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  19. It would be really helpful to be able to add functions to tags. ex: if you wanted a certain discount to auto apply to a certain tag

    4 votes

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  20. When a client opts in to receive text messages, automatically send a Welcome SMS that includes a contact card (vCard) so the client can easily save the business’s contact information to their phone.

    Description
    Upon SMS opt-in, clients would receive a one-time welcome message such as:
    “Welcome! Save our contact so you always know it’s us.”

    This message would include an attached or linked contact card containing:

    Business name

    Phone number (call + text)

    Email address

    Physical address

    Website

    Why This Matters

    Improves deliverability: Saved contacts are less likely to be filtered or marked as spam

    Builds trust: Clients immediately…

    4 votes

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