7708 results found
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Separate Booking for New vs. Returning Clients
For a lash studio, new clients need a full consultation and we don't want them to be able to book other services until after that appointment. Need to be able to have a separate booking link for return clients where they can see full services that would be hidden to new clients/anyone that hasn't been to the location before
5 votes -
Custom payment terms applied to membership subscription
i.e. pay annual one-time membership cost and monthly benefits provided to client on a recurring basis, such as in the instance of gifting a membership.
5 votes -
On Call schedule/floating schedule
On Call schedule/floating schedule for appts that are not bookable online (i.e. bridal parties), send alert for booking request.
5 votes -
Integrated online booking logic for forms for minors
Allow for custom fields to be gathered for clients that are then integrated into their client profile and trigger specific forms to be sent in advance of their appointment.
5 votes -
Merge two tickets to use one stored credit card
Mother and daughter both have appointments. Mom has credit card on file that she wants to use to pay for both herself and her daughter's tickets. This should be as simple as one-two clicks and done. If this existed then daughters history could be retained instead of moving everything to her mothers ticket with a million steps to do it. Win all around!
5 votes -
Transfer Orders
Ability to transfer inventory between one location and another
5 votes -
5 votes
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Appointment time and therapist preferences on client file
Ability to have clients put their appointment time or therapist preference on file so that it can be used for marketing purposes for last minute bookings
5 votes -
Merging Clients should be more like booker
Booker allows you to search by the customer's name, email or phone number and merge all accounts together instead of having to do two at a time. Also, once you've selected all the client profiles to merge, you're provided with the date each profile was created, the last time it was logged into by the client and links to all the orders associated with each account and shows you in a single column which information you've chosen before merging. This also allows you to see which account was used most recently in case you are merging profiles without the client…
5 votes -
Pop up alert on screen with same day appointment
Please provide a pop up alert when a client books a same day appointment.
5 votes -
Bulk action to Deactivate all gift cards with zero balance
A bulk action to deactivate all gift cards with zero balance would be a great help to clean up the database and reports for gift cards.
Bonus points for a tool that will bulk deactivate gift cards that were sold prior to a certain date (due to expiration)
5 votes -
Add time to shifts on Schedule page
It would be more efficient to be able to click on an empty space on someone's schedule for the day to add additional time, rather than go to edit their entire shift. It was also make it easier because blocks would not need to be added between their available times.
5 votes -
Designated place for Client Formulas
Somewhere in client profile to write client formulas, but not in notes.
5 votes -
Stop including our Credit Card processing fees in our daily sales deposits - they should be charged separately.
By not separating our credit card processing fees from our nightly sales reconciliations you make it hard for clients to track and forecast regular/annual credit card processing fees. This is not a transparent practice - we should be able to see how and when these fees are changing - the current system is convoluted and wholly ambiguous. This should be a separate charge outside of our sales revenue.
5 votes -
Different Color" Blocks"
It would be nice to be able to leave notes on your day of schedule, in different colors:
Ex. Block off "2:00pm-3:00pm for lunch" automatically turns grey
It would be nice to have a separate "block" for more of a note - Block "3:00pm-4:00pm for ONLY a consultation" have it turn blue so it's read and not overlooked.
5 votes -
Referral reports should include other guests info
As a business owner, I would like to know how many referrals guests bring in to be able to reward them. If this were part of the report, it would be easily seen and tracked.
5 votes -
Gift cards listed or filtered by date purchased
It would be very beneficial for us to be able to view the gift card sales with a filter by date purchased.
5 votes -
5 votes
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Cancellation Fee's per individual service
Being able to set a different cancellation policy for each individual service because they differ in pricing and 50% is too high for some of the lower services.
5 votes -
Customizable Greeting Screen
We prefer to check clients in manually, so we know who is who. It would be super helpful to be able to customize the client experience screen of the BLVD Duo app.
5 votes
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