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  1. One suggestion I have for BLVD would be the ability to create package product options in addition to service packages. For example, with Sculptra we may offer a package of 4 vials at a discounted rate. Depending on the patient’s treatment plan, those vials may be used over 2 sessions for one client and 3 sessions for another.

    Currently, when these are only built as service packages, it can create issues with inventory tracking and provider commission reporting on the backend because the actual product usage may vary by appointment. Having the ability to create and track product-based packages separately…

    5 votes

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  2. Any appointments that are made directly on the calendar currently the system automatically overrides any double booking rules that may have been in place. This is completely insane that the double booking resource only works for online appointments booked as most practices book appointments over the phone as well as accept online bookings so it would only make complete sense that online and internal booked appointments can both be attached to the same service resource especially when there is only 1 machine.

    5 votes

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  3. Allow for practices to set up a "remote calendar" for the purposes of off-site visits. This would not tie appointments to a specific physical location, and we could transfer appointment parameters (i.e., appointment type and time needed) when working at off-site locations. Likewise, clients could have the same great booking experience across all sites, including physical and remote.

    5 votes

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  4. Make it easier to see patient history, like how many units of botox they has previous appointments or maybe just a way to flip through the old charts instead of having to open and close each one... we need the system to be more user friendly and faster for busy schedules

    5 votes

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  5. I would really like for massage clients to be able to add on a sauna or sauna clients to be able to add on a massage. We have a lot of services that can be grouped together but are not performed by the same practitioner. It would be nice to be able to suggest add ons for specific services and allow different providers to perform the add ons

    5 votes

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  6. Make it easy to identify and report on clients who are scheduled for their first visit in the next day (whole business). Right now, the Clients list filters don’t reliably match ‘upcoming first visit’ for a specific date range, so we have to manually scan the Calendar and look for the star icon next to new clients. A simple filter or report view that combines ‘upcoming appointment date’ + ‘first visit’ would save a lot of time.”

    5 votes

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  7. When someone purchases a gift card in person, there's no option to send a digital gift card to a recipient. It only sends the purchaser a receipt. We don't want to carry physical gift cards, but there should be an option to send this digitally.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  8. An automated email from the building system would provide options for information, including daily totals and summaries. These options may include retail staff numbers or selections to be checked, as well as a synopsis of the total day, week, month, or year.

    5 votes

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  9. We offer Side By Side massages. These require two clients, two staff members, and our Side By Side room to all be available.

    The current system allows guests to book a singe "side by side" massage and then be disappointed when it isn't for two people.

    We put lots of warnings with the service description, but it still happens every week.

    When we don't offer it for online booking, we get people complaining that we don't offer the service.

    Please Please Fix group booking to ensure that these are booked properly!

    5 votes

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  10. Check out one customer with another customer's voucher, or family voucher sharing that keep proper track in financial accounting.

    5 votes

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  11. Customization for a specific commission % on a specific product is needed. I would like the ability to set product ABC at 10% commission, but product XYZ at 15% commission for example.

    5 votes

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  12. Self explanatory in question. You can put in compensation for everything other than what an employees hourly rate is even though they're on the clock. If they're on the clock, most likely they are receiving an hourly wage in addition to commission.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  13. The client should receive a text when the appointment is Booked OR/AND canceled.

    5 votes

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  14. Want to be able to pay provider commission based on service list price when using coupons such as alle, aspire, xperience it is currently taking this out of the providers commission

    5 votes

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  15. Implement an updated receipt format that itemizes injectable services by including the exact number of units administered (for example, neurotoxin treatments).

    Currently, clients frequently call requesting documentation of how many units they received. The only way we are able to provide this information is by taking a screenshot from the chart and emailing it manually, which is time-consuming and inefficient.

    5 votes

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  16. Business manager should be able to set notifications for ALL bookings, reschedule, and cancelations. I want to be text notified of all scheduling activity for the business. Not just my own schedule, but all employees.

    5 votes

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  17. An option to print out each staff member's daily plan

    5 votes

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  18. It would be nice to have tabs for multi-tasking. Thank you

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  19. Sometimes a client is booked for a service with an esthetician that has an add-on but the add-on needs to be performed by a nurse. It would be helpful to assign the add-on to the nurse so they can see it on their schedule. We have just been adding a time block to hold their time.

    5 votes

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  20. There should be a deposit link or option sent to clients who are considered " walk ins" that are scheduled for a later time or date to ensure the stylist is compensated if they're a no show or just to solidify the appointment

    5 votes

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