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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8529 results found

  1. Ability to customize dashboard to have tags automatically applied when a client books with add-ons.

    6 votes

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  2. Inaccurate reporting

    6 votes

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    1. We use the reason line to communicate time clock errors that need adjustment. As the admin I can't see the notes in the time clock only in the time clock report. In the report I can't make the adjustments. Time wasted going back and forth.

    2. Time clock should show overtime so less time is wasted calculating this by hand.

    3. Time clock adjustments could be a lot easier. We left Homebase to use Blvd time clock and have everything in one place. Homebase shows OT and makes it extremely simple to correct errors. You should take a look. There is a…

    6 votes

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  3. Currently, staff only receive a notification if the client self-cancels, but it would be more helpful for them to get a notification for any/all cancellations so the front desk doesn't have to remember to track them down and let them know.

    6 votes

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  4. When an appointment is moved to "Arrived" BLVD records a timestamp in the appointment details. It would be helpful to also record a timestamp when the appointment is moved from "Arrived" to "Active". This would make it easier to properly track appointment start times and how long each client is waiting before being serviced

    5 votes

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  5. Would you be able to send a notification when an appointment gets changed to the provider? They currently do not get notified of a change.

    5 votes

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  6. For example: in the event that my front desk staff has to abandon post, and I have to manage remotely, it would be helpful to receive push notifications when a client messages the business. Currently in that situation, I have to watch the messages like a hawk when things are time-sensitive.

    5 votes

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  7. Ability to sort or filter clients by “date created”

    Right now there isn’t a way to sort or filter clients by the date they were entered into the system. This makes it difficult to quickly identify new leads or recently added clients, especially those who haven’t booked their first appointment yet. A sort or filter by client creation date would help our team track and follow up with new leads more efficiently.

    5 votes

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  8. This would allow today's date to be automatically populated onto a chart

    5 votes

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  9. Please give an option for Product Units to expire.
    For example we use Product Units to allow patients to pre-pay for Dysport units however we only allow our patients one year until their prepaid vouchers or product units expire.
    Currently we have to track this by hand to see if they have remaining units past one year and then manually remove the product units through an expired service checkout process we created to work around the issue.

    5 votes

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  10. Bring back the old text message pop up that allowed you to keep your message on the screen while looking through the schedule. The new update makes it very difficult to multitask while texting, if i click out of my message, i lose my entire text. I end up having to keep 3 tabs for boulevard open so i can go back and forth which is annoying

    5 votes

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  11. Ability to connect field in Charts for the Pharmacy within the Client/Patients Clinical tab.

    5 votes

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  12. Make it so we get notifications on the Boulevard mobile app when a client messages us.

    5 votes

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  13. I have my Staff create plans for all of our clients after a consult. From a Med spa perspective it would be nice if they could have a scribe take notes and then convert them into a 3, 6, 9, 12 month skin care plan, Health plan,

    5 votes

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  14. New Incomplete Forms Feature - Update Color

    We are so used to seeing that a patient is "running late" in red on the front desk page. The new incomplete forms feature is great, but if we could please change the color to something besides red. Now it looks like we have multiple patients running late, and it is really distracting.

    5 votes

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  15. We ALWAYS include post-care products with our laser and microneedling packages. It would be appreciated if we were able to add these post-care products to the package vouchers to ensure the patients receive them, and also the clinic can properly manage inventory.

    5 votes

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  16. Feature Request: Automatically add/remove clients from a Marketing Audience when a specific tag is applied or removed from their account.

    Use Case: It would be extremely helpful if Boulevard could automatically updated a Marketing Audience based on client tags.

    For example, if we tag a client "VIP", "Hydrafacial", or "Male HRT", Boulevard could automatically add that client to the corresponding marketing audience. If the tag is removed, the client would automatically be removed from that audience as well.

    Why this would be valuable: Currently, tags are a great way to organize and identify clients, but there doesn't appear to be…

    5 votes

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  17. I should not have to perform two factor authentication multiple times per day on the same device if I had multiple tabs open. Please have a remember this device checkbox. I have my log out time set to maximum but I'm still being signed out and asked to sign in with 2FA more then once.

    5 votes

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  18. When creating new monthly "specials" it's easy to forget to link the intake forms necessary for the since its on a completely different tab in the settings menu. It would be nice to have a "add an existing intake form" box/drop down selection on the newly created service so it is not missed.

    5 votes

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  19. all forms that expire need to stay in the clients forms and charts and just be maybe greyed out and say expired instead of being auto remove

    5 votes

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