8529 results found
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Provide a bug reporting option instead of just feature requests
Several items that are in the feature requests are more bugs in the software than features that are requested. It would be nice to have a mechanism for reporting them as bugs so they may have more visibility to engineering and not require votes to be seen/acted upon.
6 votes -
Add ability to alter "extra time" accommodations through "client profile" currently only available during the last step of booking.
Currently, the only way to tell Boulevard that a client takes extra time, is to hit "edit details" at the last step of booking, then alter the time allotted, then click "remember ..."
So, to alter a person's amount of time needed, a "ghost appointment" needs to be made so that the receptionist can get to that point, get through that point, then back out.
It's a bit cumbersome.
It would be nice to simply go to the client's profile & set the allotted time.
6 votes -
See Previous Messages Each Time You Send One!
It would be awesome to see messages that were previously sent to a guest right when you click to message them from their profile (almost like a text thread that pops up when you go to type a message) - instead of having to go into the profile messages section to view the previous thread. We've accidentally sent multiple messages to the same client because we forgot to check if they'd already been contacted. Would just be really nice and convenient!
6 votes -
6 votes
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Option to apply Offer to one item or service instead of all
Sometimes we want to create an offer that will allow us to deduct an amount from the total of services and it isn't a set combination of services. We would like to be able to apply the amount to 1 service instead of having that amount come off of all the services the guest is purchasing.
6 votes -
Staff Performance to include service add-ons
For weekly staff performance review, businesses would like add-ons (number and percentages of add-ons + list of "type" of add-ons) to be included within the Staff Performance beta report.
Data on add-ons/service options helps to properly coach stylists.
6 votes -
Highlight Last-Minute Bookings
Sometimes when it gets really busy in the salon, stylists/receptionists might not realize when a client has made a last minute online booking for the same day until it is too late and perhaps the stylist didn't know they were coming in or it managed to slip by reception.
Something that I think would be really helpful especially for busy times/days of the week, if a client books an appointment online for the same day, with-in the calendar that reception sees- make the appointment block vibrate or jostle around to let them know of a new same-day booking, and it…
6 votes -
EDIT FORMULAS ON NOTES
UNABLE TO ADD TONER FORMULAS AFTER FORMULA IS INITIALLY ADDED. AFTER PUTTING IN FORMULA IN NOTES, YOU HAVE TO DELETE AND ADD YOUR FORMULA IN AGAIN TO INCLUDE YOUR TONER FORMULA.
6 votes -
Client History should show total appointment amount, not just amount paid for the service
History > payments - shows amount paid for service, but not total amount paid for appointment (doesn't include tip in that amount)
6 votes -
Client receipts from the business email
Currently, client receipts are emailed from receipts@joinboulevard.com. Clients reply and receipts are routed to Boulevard accounting. Receipts should be from the customer's business email and replies sent accordingly.
6 votes -
Payment Preference (Either Client or Employee)
I think a system that lets you pick a preferred payment process would make checking out customers easier. For us, we don't use cards on file unless there was a no show, so I would prefer if card-swipe was the first option available.
6 votes -
If client has entered in email, appointment time, and payment data but for some reason has NOT completed the booking...
...send an automatic email out to them "you finished everything but didn't complete the booking, follow the instructions if you still would like to make that appointment"
We have an issue that for some reason every 2 weeks at least 1 client comes in PER location who says they booked an appointment but we have no record of it. Our current procedure is to ask them to show us the appointment confirmation email then if they don't have that, let them know that they must not have booked the appointment all the way. This is highly awkward and although we…
6 votes -
6 votes
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6 votes
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Notifications
I think it would be nice if the arrival notification also included service details along with the name and time.
6 votes -
When a staff is chosen during online booking, don't automatically mark them as requested
Make it so that when a client books online the staff assigned is not automatically marked as requested. instead the staff in the salon woudl need to mark them requested if that's the case. We are seeing many new clients and clients with no preference choose service providers which are then marked as requested.We feel this is causing confusion and the numbers for retention are reflecting inaccurately.
6 votes -
Would be great if one of the tabs for each client was their past Ratings and Feedback.
Could be a tab that only shows if an employee with location management privileges is viewing it, but adding this data to the centralized client information area would be efficient.
6 votes -
Add multiple number of the same service to the checkout ticket like you can add multiple of one product
We offer nail art and don't know until after the service what needs to be charged, but instead of adding the same service multiple times, it would be nice to simply adjust the quantity of the service like we are able to adjust the quantity when selling a product
6 votes -
The time of day should be clear to see on the front desk and calendar screens.
More convenient and easier to keep track of/ stay on time.
6 votes -
Wait list sorting
It would be extremely helpful to be able to sort the wait list by the requested service provider.
6 votes
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