8144 results found
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Appointment Refund Workflow Improvement
When we need to refund a client due to issues like switching payment methods, the system should allow us to reopen the original appointment to check it out. Currently, we’re forced to create a second appointment just to process the checkout, which results in duplicate appointments appearing in the client’s chart.
5 votes -
Text Messages scheduled
It would be nice to:
1.) Text through the Blvd App -- not have to go through the safari or google website to navigate on your phone to message patients back. Only having computer/browser access to text messaging sets so many limitations.
2.) Be able to schedule messages! For example, I could send a message to "Jane Doe" scheduled for (DATE) and (TIME) in the event that we saw a message late a night and did not want to forget to respond to their messages.
3.) Allowing all unread messages to stay at the top of the screen
4.) Pinning…5 votes -
appointment history time stamp
Add time stamps to appointment history. ie: what time the previous appointments were scheduled for.
5 votes -
ability to charge a set missed appointment fee for free consultations
currently, you cannot charge a missed appt fee on a free service if you have your MAF set to a percentage. (which we prefer since larger appointment times/services cause more lost productivity when cancelled late/missed. HOWEVER we think it is important to offer free consultations to encourage people to come check us out. Today, though for example, we had a lady book consults on 3 services for an entire hour block...and no showed. We had no way to charge her other than to put a bill on file if she tries to come in again. This just really should be…
5 votes -
Create a one month view options for viewing
Can you please create a one month view of appointments?
5 votes -
"Star" Important Notes
Be able to 'star' specific notes that need to stay at the top of the "note" section!
5 votes -
Have an icon that shows when a credit card on file is experid
Have a specific icon that shows that a credit card on file is expired
5 votes -
"Phone Call" or "Correspondence" chart
It would be helpful if were able to add a "phone call" or "Correspondence" note to the patients file. So we wouldn't have to create an appt. every time the NP speaks to a client and needs to document a note.
5 votes -
Repeating blocks and appointments- need more options!
I need to be able to schedule repeating appointments- daily, bi weekly, ext....
5 votes -
Auto populate client names that you clicked on last
Auto populate client names that you clicked on last.
When you are checking a client out or click on an account it would auto populate there name when booking next appointment.
5 votes -
Inventory reports
Allow past months inventory levels to stay recorded. If we need to go back to a past month there is no way of cross checking. I find it ridiculous to have to manually add and deduct purchases to get this number.
5 votes -
next/previous button
Hi! My team and I are all having the same pain point within the boulevard system, especially when accessing the sales tab in boulevard. Whenever you pull up an order, there is no option to scroll from previous order or to the next. Instead we’re having to manually hit the back button, which never brings us back to the same spot we were before and have to begin the process all over again for each order we need to look into. It would be extremely helpful if boulevard could create a button that when you go to the sales tab…
5 votes -
5 votes
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5 votes
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Reassigning appointments from provider to provider
Automated way to reassign appointments from one service provider to another
5 votes -
Membership & Package Purchases to not Contribute to Loyalty Program
It would be great if, now that memberships & packages are not under the product category, they did not contribute to loyalty points earnings. The only setting options are services and products, and if membership charges contribute to these, it skews the program to the point that we cannot use it. We'd really like to incentivize our clients to purchase retail with the loyalty program but can't enable it with the current settings.
5 votes -
Merge orders when checking out
From the front desk screen. The ability to merge the clients when 1 person wants to pay for the other. I feel like i should be able to drag and drop an order on top of another to easily checkout the client(s). A lot of times, a mom and daughter or a couple will get a head spa on the same day and 1 person wants to pay for both. Only 1 client gets to record the history and the other client's appointment stays open under the orders. It looks messy having all these open orders and of course the…
5 votes -
You need to be able to offer a gift card special at checkout.
Example: Purchase $100 and get $25 free. The $25 should be automatically applied when they checkout with a $100 gift card without having to create an offer. Put parameters on time available and only when you purchase a certain amount.
5 votes -
save side-by-side photos
It's great that we can now compare photos, but what about drawing on them to show the changes? Or SAVE them as a side-by-side.
Would also be great if then we could automatically share this photo with patient who want to keep track of their own before/after images and share with friends.5 votes -
Referral Program apply to Packages
Bella Medspa would really like for new clients to be able to apply the referral program discount to packages and not just services & products.
5 votes
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