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  1. For this example, imagine it is 11/20/25. I need to look at sales for 11/5/25. I want to check multiple transactions/order #s for that date. After viewing each order to go back to 11/5/25 I need to do the extra step of filtering the sales for that date again. It would be most helpful to be able to return that specific date with a back arrow vs needing to filter all sales again.

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  2. Too many clicks to make edits on services or products at checkout. The price field is already there. Should be able to click right in it rather than the three dots and dropdown menu.

    5 votes

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  3. Separate permission settings so that certain staff can create products, but not edit, and deactivate them.
    We want to ensure that our team members cannot change product information (like sell price) or deactivate them at the location, but still have the capacity to support our general inventory processes.

    5 votes

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  4. you should be able to reschedule appointments to the other business location without having to go to cancel the appointment and then schedule it at our other location.

    5 votes

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  5. If a client needs to move their appointment on the same day I would like a notification. I can't check the schedule while I'm in service so I would like a text notification. Technically they cancelled, but we do a courtesy for first time clients and don't charge so it ends up being rescheduled instead of cancelled.

    5 votes

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  6. I currently operate with the idea that I am able to send forms to patients independent of appointments such as is the case with month to month follow up for telehealth weight management. I want to be able to send a patient a follow up form through their portal so that they can complete for review and is automatically tied to their chart. I was able to do this with my previous EHR which is a game changer for our practice. We do not have access to forms in any other capacity and so I am currently utilizing google forms…

    5 votes

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  7. As a Laser business, we have multiple tools that connect to the same machine. Some services need multiple attachments and some don't. Some services could be done one one machine OR another and if both are connected to the services both are required. I need the option to select and/or logic to resources to be able to control my schedule better. Right now some services cannot be booked online due to the limitations of your resources feature. Please add more functionality to make it easier to manage the schedule.

    5 votes

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  8. The banner image in mobile view eats up so much of the screen that, depending on the size of the client's phone, only a line or two of the descriptive text is visible after the service heading. We would like the ability to turn off the banner graphic for mobile view to resolve this problem.

    5 votes

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  9. It would be nice that if we update a form it automatically will trigger clients to fill out the new form at their next appointment. Right now the way the system is we have to either manually add for each appointment or have the form filled out every time for each client. Also if you make the form expire it should trigger to have clients fill out an updated form.

    5 votes

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  10. Why is there no way to send forms digitally?! My clients are not receiving there forms via email, and our for fill out went from 75% to practically 0. This is very frustrating considering every other system I have worked with has this option. This is a necessity to protect our businesses and not having this done before the client arrives wastes time.

    5 votes

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  11. I suggested notifications for the desk but it would also be nice for the front desk to be able to pull reports specific to their daily needs, that don't require them to have access to all reporting. We should be able to assign the reports to the front desk that we want them to see from all reporting options. They should be able to pull reports for any time period that show cancellations, online bookings, reschedules, form status, no-shows and cancellations fees. This would enable them to quickly access the clients that need action taken. It would also enable us…

    5 votes

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    1 comment  ·  Reporting  ·  Admin →
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  12. 5 votes

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    0 comments  ·  Other  ·  Admin →
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  13. It would be extremely helpful to have internal-only forms — ones that are not visible to clients — so we can set up documents like medical authorizations with a built-in annual expiration date. Alternatively, if it's easier, enhancing the current chart functionality to include an optional expiration setting would allow us to manage these internal forms more effectively without exposing them to clients.

    5 votes

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  14. It seems like product managers and engineers are a little out of touch with how people are using the software. A day of shadowing a customer would probably open their eyes to some of the rougher edges of the software.

    Many of the "feature requests" on here could almost be categorized as bugs. They aren't the software not working as designed, but they are the software not working as expected by users.

    We run our businesses in a wide variety of ways, and Boulevard has many assumptions about how the business should operate that just aren't true (one assumption I…

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  15. generate in-office price estimates during client consultations. Clients should be able to leave with a clear, written estimate of their potential service costs—emailed directly to them and saved in their client profile.

    This feature would:

    Improve transparency and build trust with clients.

    Streamline consultations by giving providers a professional, standardized way to present pricing.

    Reduce confusion or disputes later by having estimates documented and attached to the client record.

    This is not just a convenience—it’s a critical client experience and retention tool that keeps your platform competitive.

    5 votes

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  16. when clients want a copy of all previous payments, they come to us, and the onyl option we have for that is to print off every receipt and fax it to them. emailing receipts is not always the best option for the client. a way to bulk print or see bulk payments would be great.

    5 votes

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  17. The Loyalty App should have the ability not to to grant points to clients who buy packages or memberships as the redemption of the earned vouchers earns them points.

    5 votes

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  18. We need to give patients more options of seeing results on their patient portal such as being able to review their labs.

    5 votes

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  19. We need to have the ability to delete clients in our client list, especially clients that have opted out.

    5 votes

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  20. Ability to set an offer to require a client to spend a certain amount or purchase a certain quantity of a specific product, from a list of products, or from a particular brand to unlock a percentage off, receive a free product, or get a dollar discount. Eg. Spend X, Get Y promotions.

    5 votes

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