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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8529 results found

  1. Upon checkout it would be great if the tip screen was shown first, then the signature screen. Clients are so confused why they must sign before sliding their credit card, that they completely disregard the tip section.

    6 votes

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    1 comment  ·  Admin →
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  2. We have a promotion coming up where if a guest spends $50 or more in product, they get a free travel-sized hair mask. If at all possible, we would like to be able to create an offer for this, so that it automatically adds it to a ticket that reaches $50 before tax, so that the stylists won't have to remember it. Then they could just see it auto-populate on the checkout, and grab the product for them. That way our inventory stays accurate for the promotional products we have in stock!

    6 votes

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  3. This would help us to easily see all/confirm all business charges on one page instead of going service by service which can be tedious and open to major human error

    6 votes

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  4. When client buys a package/membership online, send email on how to redeem afterwards and on the final "Review Your Booking" page, there should be a button saying "Book your next appt"

    6 votes

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  5. because i spend to much time going back and forth in reports for both my hourly and commissioned stylists when doing payroll. a beta report would be a huge time saver for me

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. For marketing to know what area to target via zip code

    6 votes

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  7. Comparing sales recorded in Boulevard + the deposits in the bank statement do not match. She needs to be able to properly classify service sales, products sales, gift cards, sales tax - totals don't match. For the deposits, she needs to know what the exact merchant fees are on a given day - including interests charge and gateway fees. For example, if there's a $4,200 deposit, she wants to pull a report that shows the $4,000 sales and $200 interest/gateway fees. Booker uses Payrock for their payment processing, their reporting matched the total transactions each day and it included the…

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. For a lash studio, new clients need a full consultation and we don't want them to be able to book other services until after that appointment. Need to be able to have a separate booking link for return clients where they can see full services that would be hidden to new clients/anyone that hasn't been to the location before

    6 votes

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  9. Any instance when a client books with a guest, that guest typically won't provide a phone or email. With such, come time for check-in (when I need them to sign a waiver), I need to make up a phone number or email for this individual and check them in myself in order to have the form ready for them to sign when they arrive.

    6 votes

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  10. Reporting shows data relevant to time period specified despite staff member deactivation. It would be great to be able to also view ratings of prior staff

    6 votes

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  11. Allow for service providers to specify to receive a notification of gratuity as a communication preference post-appointment

    6 votes

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  12. It would be great to be able to set Gratuity option for each individual stylist - Credit Card/Cash. Some stylist's have established clientele that they taught to tip cash. The gratuity on Credit Card will just allow these clients to take the shortcut and add it on the Card as it's more convenient.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. Please provide a pop up alert when a client books a same day appointment.

    6 votes

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  14. A bulk action to deactivate all gift cards with zero balance would be a great help to clean up the database and reports for gift cards.

    Bonus points for a tool that will bulk deactivate gift cards that were sold prior to a certain date (due to expiration)

    6 votes

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  15. Somewhere in client profile to write client formulas, but not in notes.

    6 votes

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  16. It would be nice to be able to leave notes on your day of schedule, in different colors:

    Ex. Block off "2:00pm-3:00pm for lunch" automatically turns grey

    It would be nice to have a separate "block" for more of a note - Block "3:00pm-4:00pm for ONLY a consultation" have it turn blue so it's read and not overlooked.

    6 votes

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  17. We tried to enforce credit cards with our old software and found it really offended our loyal clients so we had the ability to switch to only new clients booking online required a credit card.

    6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. Show service provider name who received commission on past products sold. Would be helpful for reception staff to be able to see which service provider sold a specific product to a client in the past that way when they repurchase they a credited commission properly.

    6 votes

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  19. It would be really helpful to have the ability to send a specific client waiver to customers by text and to be able to use Zapier to create triggers and actions surrounding waivers.

    Example: If a new appointment is booked, a waiver can be texted to the person. When the waiver is filled out, a notification in slack pops up.

    6 votes

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  20. Would be awesome to not use Quickbooks for recurring rent payments and integrate all on Boulevard for hybrid salon or chair renting salons.

    6 votes

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