8144 results found
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Timeclock improvements
We use the reason line to communicate time clock errors that need adjustment. As the admin I can't see the notes in the time clock only in the time clock report. In the report I can't make the adjustments. Time wasted going back and forth.
Time clock should show overtime so less time is wasted calculating this by hand.
Time clock adjustments could be a lot easier. We left Homebase to use Blvd time clock and have everything in one place. Homebase shows OT and makes it extremely simple to correct errors. You should take a look. There is a…
6 votes -
Alert staff for all cancellations
Currently, staff only receive a notification if the client self-cancels, but it would be more helpful for them to get a notification for any/all cancellations so the front desk doesn't have to remember to track them down and let them know.
6 votes -
Rescheduling notifications
We need notifications for clients who reschedule - there is currently no way to know if a client changes their appointment unless you go in and manually check yourself. Having notifications would allow to fit in last minute clients or to lengthen sessions for clients that wanted a longer session but took what they could get based on what was available at time of booking
5 votes -
More Customizable Payroll Reports
Provide more flexibility in payroll reporting and commission settings, including the option to calculate commissions based on the full retail price of services and products without automatically deducting the cost of goods or service costs. This would allow businesses to customize payroll to match their compensation structure, simplify payroll processing, and better support the wide variety of commission models used across the aesthetics and wellness industry.
5 votes -
Streamlining Client Profiles
We have so many duplicate clients that are registering as "new" because they book online with a different email but same phone number. There needs to be a way the system recognizes the duplicate phone number and alert that this client already exists
5 votes -
Date of chart completion
If a chart is completed a day or two later than the appointment, I want it to still be dated/filed for the appointment date, but time stamped that it was signed/completed on the actual date. What happens now is that a chart signed a day or two later gets filed and listed chronologically rather than when the appointment was completed. I think it makes more logistic sense to get filed along with the appointment date it is associated with. (obviously the goal is to complete the day of the appointment, but we are human and that doesn't always happen)
5 votes -
Ability to create offer code for specific service provider
This would be the additional condition for an offer code to only be applicable for a specific service provider. The idea is that a business may want to spotlight a certain service provider and offer a promo for only them.
5 votes -
Charting Improvements
What we don't like
Freehand drawing is clunky, especially for injection mapping.
Marks connect unintentionally and are difficult to place accurately.
Providers can't easily indicate different products on the same image, so charts end up looking "like a toddler colored it."
There's no way to add clean text or a legend, forcing providers to hand draw letters and labels.
Charting takes significantly longer, enough that they're paying providers extra time to complete documentation.
We feel the current tool is built more for simple annotations than medical aesthetic charting workflows.What we'd like to see
Text boxes that can be placed…
5 votes -
ratings
Ratings need to connect to google or somehow be made public!!!
5 votes -
we really need you to set tipping for check out based on role of provider
desperately need a tipping option specific to the job role. ex. estheticians need to have3 a way to accept them at check out where medical professionals do not
5 votes -
Immediate deposit retrieval options
Instead of having to go to the client's profile to add a deposit or "credit", an option to take it while booking the appointment should populate. It seems like a lot of steps to fully book the appointment and then have to go to their profile to take a deposit for said appointment. Not streamlined and takes too much time
5 votes -
Allow more than one product to be attached to service
Right now there is no way to add more than one product to service. For example, when creating the Dermal Filler Service, the only way to add the type of filler done is by adding on an additional service. You can't track inventory that way. For something like Sculptra, there is only one option so you are able to add the product on and track inventory. For Filler or Wrinkle relaxers, there are several options to choose from
5 votes -
Remote Calendar
Allow for practices to set up a "remote calendar" for the purposes of off-site visits. This would not tie appointments to a specific physical location, and we could transfer appointment parameters (i.e., appointment type and time needed) when working at off-site locations. Likewise, clients could have the same great booking experience across all sites, including physical and remote.
5 votes -
gratuity prompts don’t show for gift card payments
Instead of Manual set up for gratuity if a client is using a gift card, Gratuity Prompts should show for gift card payments on the Duo app.
5 votes -
rating text message
Have the ability in the Ratings Text Message sent to clients post appointment to replace the Boulevard Rating Link with a link to our Google Review page. This is more powerful and useful for the business. Clients respond well the ratings link, but many believe they are leaving a google review or the rating gets passed to Google. So now the Team Member has to reach out ans ask them to do it again.
5 votes -
Ability to give gift cards
Gift cards sold in-person should have the option to GIFT or transfer to a recipient.
It defaulting to the purchaser is a glorified account credit.5 votes -
Referral
It would be beneficial if, when creating a new client profile and selecting ‘Referral Source’ as ‘Another Client,’ the system automatically activates the referral program once the referring client is searched and added. This would mirror how the referral program is triggered when a referral link is used.
This improvement is important because most referrals happen through word of mouth, and clients typically do not use the referral link. Automating this step would ensure referrals are properly tracked and rewarded without adding extra effort for the client or the team.
5 votes -
add ons
I would really like for massage clients to be able to add on a sauna or sauna clients to be able to add on a massage. We have a lot of services that can be grouped together but are not performed by the same practitioner. It would be nice to be able to suggest add ons for specific services and allow different providers to perform the add ons
5 votes -
Packages, Vouchers and Payroll
Vouchers that are in a package should reflect the product/service cost. Currently if you have vouchers in a package - which we sell during our customer events. BLVD takes the number of total vouchers divides it by the package price and assign the same value to all items in the package. This makes payroll a nightmare and packages useless. An example of this is if you have a package with THREE 60 minute massages at $200 each and THREE facials $100 each. The total package would be $900. When the vouchers are redeemed - both the massage and the facial…
5 votes -
make certain services bookable on certain days
On other platforms you can assign services to be booked on specific days, aka Tuesday I only take colors & no haircuts. A way to select services for certain days and not others in one schedule.
5 votes
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