7492 results found
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Add price review capabilities to forms
Our stylists fill out a form with their client to ensure everyone is aligned on price. It'd be great if we could add services and add-ons into the forms and they bring up a total price that the client can agree to.
This is in an effort to protect our business from clients claiming they weren't quoted a price.
5 votes -
Cash Tendered on Receipt
Add "cash tendered" to the closed orders and the receipts for transparency
5 votes -
5 votes
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A report for prebooking
A report to see which clients prebooked. for example you pull up a report the week of March 4th thru the 10th. It would show the number of clients you saw and how many of them prebooked.
5 votes -
custom refund reasons
Add 'refund deposit' as a default refund option so 'other' and typing out 'refund deposit' doesn't have to be done. The majority of refunds are from deposits
5 votes -
Book appointment using Gift Cards online
Must be able to use a gift card as a form of payment for online booking!! We're getting charged double in credit card fees since we are not refunded the fees when we refund someones card.
5 votes -
Add Referral Sources within the Booking Process
The business wants to enter the referral source at the time you are searching for availability. SO right before you would click View Times or Select Time on Calendar. They would like an option within that part of the pop up.
5 votes -
Shipping Cost Field on Purchase Orders
The business would like to include shipping cost for the orders.
5 votes -
Add More Features to Membership Perks
Right now clients can receive vouchers for services and products and account credit. However, many customers have written into support wanting to offer more than just vouchers and credit. Several medspas have reported that they'd like to have discount only memberships. Others say they'd like to change what perks clients receive throughout the year, some want to require a monthly charge but only grant vouchers once a year.
5 votes -
Pays for option
We would like to see the option for one client to pay for other clients. We have many parents or spouses paying for someone else, and it does not seem like there is an easy way to execute that.
5 votes -
Text without saving number
Currently in order to send a text, the number must be saved to a client profile. We often follow up with voicemails via text and if the client is new and we don't have any info other than the phone number it makes adding them to the system hard so the ability to text any number even one that isn't saved in the system would be great.
5 votes -
Client Order History
When you go to the history tab in the client profile and scroll down to the Order History - it would help to be able to see if the Sale Total is a credit or a debit
5 votes -
Thank you for your help, please pass along the following recommendations for improvements: 1. Allow messages to be tagged "unread" and allow
- Allow messages to be tagged "unread" and allow messages to be sent to providers/front desk
- Put in place safeguard so a provider cannot be scheduled in two different locations at the same time.
- Allow blocked times (ie out/PTO) to be seen in all locations provider is seeing patients
- Allow option to see providers schedule in all locations they work on the same page
5 votes -
Disable credit card offset for client for the booking deposit fee
Clients should not have to pay the credit card offset % for the booking deposit fee when booking. It is not right because they haven't filled out the forms yet, so they do not know what the fee is and cannot consent to it. This is a legal problem for states like CA. But I would still like to keep a deposit and have the offset charge for the service at checkout, so please disable it only for the booking deposits.
5 votes -
Unlocking invoice & inventory
Give permissions to certain staff members to unlock an invoice and edit inventory incase the wrong product was pulled so the correct information matches charting/invoice
5 votes -
rearrange client tabs
Would like to rearrange the client tabs in a customized order such as moving forms and charts closer to the overview as the second tab to view
5 votes -
Staff Report that compares one service provider's year-over-year numbers
It would be nice to provide each of our team member a report that shows percentages/counts from one year to the next without having to pull from multiple reports. It would be helpful when coaching them on areas to improve and goal setting.
5 votes -
Give users the ability to log out remote sessions
Sometimes I forget to log out of my computer at work and this results in someone else using my profile. Our previous provider allowed us to remotely log out sessions so that it would force the user on that computer to then log in under their own profile. This is especially important with users with higher privilege levels than others.
5 votes -
Put date of service on client receipts when closed out after the appt date.
The date of service needs to be added to all receipts that don't get closed out the same day. When closed out after service date, it gives the current date and clients get confused and think they're getting charged when not being in that day.
5 votes -
Make the client list alphabetical
It's so hard to look up clients when the list doesn't populate alphabetically. Scrolling through random names is time consuming.
5 votes
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