8529 results found
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Restrict access to specific forms and charts
Currently form access is either all the way turned on or off. It'd be great if we could restrict access for certain forms/charts to protect sensitive client information.
6 votes -
Reverse credit card fees when cc transaction if refunded
When a credit card refund is completed - the fees associated with that transaction should also be refunded. Especially because you do not allow for online booking using gift card/voucher. Last month, we had $3000 in refunds - so we were essentially double charged for those bookings.
6 votes -
A report for prebooking
A report to see which clients prebooked. for example you pull up a report the week of March 4th thru the 10th. It would show the number of clients you saw and how many of them prebooked.
6 votes -
Quickbooks Integration Training
I am trying to set up the quickbooks integration but there is NO TRAINING. quickbooks knows nothing and I can't get anyone on the phone to help to understand any of it. I was with my book keeper for two hours trying to figure it out.
6 votes -
Shipping Cost Field on Purchase Orders
The business would like to include shipping cost for the orders.
6 votes -
Admin notifications for membership renewal
Please allow us to be notified for all membership purchases and renewals
6 votes -
Text without saving number
Currently in order to send a text, the number must be saved to a client profile. We often follow up with voicemails via text and if the client is new and we don't have any info other than the phone number it makes adding them to the system hard so the ability to text any number even one that isn't saved in the system would be great.
6 votes -
Marketing Reports for Booked Appointments
Booked appointment report data for One Time Blasts
6 votes -
Have a "Please compete form" reminder email instead of only "confirm appointment" email
Sometimes we need to add additional forms after a client has already confirmed their appointment, and we are forced to have them fill out the form in-office because the "resend form reminder" email sent to them says "confirm your appointment" instead of something like "please fill out this form". So patients do not complete the form because they have already confirmed their appointment...
6 votes -
Unlocking invoice & inventory
Give permissions to certain staff members to unlock an invoice and edit inventory incase the wrong product was pulled so the correct information matches charting/invoice
6 votes -
When putting a client on a membership that is a monthly reoccurring payment, instead of options for vouchers & subscription do account credi
Clients that want to bank their money for future services. Do a monthly recurring payment that goes immediately to an account credit instead of a voucher.
6 votes -
Printed reports keep order
When we print our reports after making changes to it and rearranging columns, changes do not stick and report still prints out of order
6 votes -
product sales report
Would love a product sales report that listed who the sales were made by so commission would be easier to figure out. Client name on there would be nice also.
6 votes -
Promo Codes
Need the ability to exclude members or limit the audience for promo codes;
Need the ability to create unique codes (9-digits, etc.) for promo codes; Add the ability to select specific locations from a dropdown menu; Add the ability to select a specific promo code from the offers menu and drill down data to the location level from offer code redemption6 votes -
Implement a way for all texts to be marked as 'read'
There are unread texts from months (if not years) ago that cannot be easily accessed and opened.
6 votes -
Offer limitations for members
The business would like to limit offer codes for non members only. Right now you can only limit for member’s.
6 votes -
Automated & integrated form uploads
To have the ability to upload our own forms and incorporate form translation so they can be digitally signed and be able to sync to the forms tab in the client profile
Background: We have many forms and they are different one for each service and depends on provider. It's difficult for us to manually create their own forms individually and do not want to create their own forms to miss legal jargon and we have to abide by NYS laws
6 votes -
QR Code for employees to clock in
Vagaro had a feature that was very useful with timekeeping; they had a unique QR for each employee and they could clock in and out by simply scanning their QR at the front desk. This feature made it much easier for employees and the front desk.
6 votes -
Want to be able to pre-pause a membership
Want to be able to pre-pause a membership before their next payment is due. No way to currently do it. Thanks
6 votes -
An automated system to re-run credit card for no shows that block their card until the debt is satisfied
We have had it happen a few times now that a no-show will block their card so as not to be charged for the missed appointment. This is unfair to us as a business since we have a strict no-show policy and our team expects to be compensated for their missed revenue. It would be nice that when marking an appointment as a no-show or late cancel the system would keep trying periodically until the debt is collected.
6 votes
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