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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7198 results found

  1. ungroup appts proir to check out for clients who want to pay separatley

    5 votes

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  2. The ability to filter a client list under the Clients Tab based on products they've purchased, including packages & memberships.

    5 votes

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  3. Require an item (or more) in one's cart for an Offer to apply to another item in the same cart.

    Example: Buy one blowout, get faux lashes for free. The code should not be applicable to the faux lash application unless a blowout is also in the cart.

    5 votes

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  4. The business would like the ability to delete specific messages within an overall conversation that have been sent through the message center.

    5 votes

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  5. We occasionally have in-salon events, pop up shops, shop small business saturday or similar & would love to be able to integrate it with boulevard so we can customize invites, charge a fee for special services offered if needed (ie: botox party), track RSVP's for planning purposes, etc...

    5 votes

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  6. For multiple locations, if a specific booking time is not available at selection location - next closest location will pop up as option for booking

    5 votes

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  7. It would be helpful if there were two sections for notes in a guest profile. General client notes intended for the front desk team and a second section for the estheticians to leave more detailed notes that they wouldn't leave in a treatment chart.

    5 votes

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  8. 5 votes

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  9. Business would like the client to simply be able to enter in a phone number or email only. Currently phone, email, first and last name is required. If any of the information is entered differently from the profile including the name, it creates a new profile. The business feels this leave room for error on the clients end and then they have duplicate profiles.

    5 votes

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  10. Previously with the reception app we were able to discreetly show our clients their total via the Ipad and allow them to select their gratuity there and then ask them for their card to charge the total. Now with Duo we have to vocalize their total, ask for their card, run it, and then show them the Ipad where they can select gratuity.

    Some of our services we offer are over $4,500 so I feel it is much more classy to discreetly show them their total rather than announce it - especially since we are a relatively small salon where…

    5 votes

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  11. The Employee Scheduling would be nice if it was a draggable bar between times instead of two drop down menus, our old system had a draggable time table which made putting the schedule in a breeze and it was faster and physically would show coverage to make sure you didn't have any gaps instead of putting stuff in then looking at the calendar to make sure it was covered. plus it would be nice to be able to schedule lunch's as well instead of making blocks

    5 votes

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  12. We need to be able to make changes to the client instructions email and receipt note at the brand level. Right now, if we're changing even just one small thing in those messages, we have to do it one by one at all 20+ of our locations

    5 votes

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  13. the smiley faces are confusing on how theyre laid out in the email. Clients have mentioned this to us

    5 votes

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  14. Clients that have been in to the business, but don't have future appts booked

    5 votes

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  15. 5 votes

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  16. Creating a marketing email blast that personalizes the email to each client informing them of how many points they have accrued.

    5 votes

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  17. Allow us to input more employee information such as address, birthday, work anniversary, etc with reminders enabled.

    5 votes

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  18. For instance a stylist sees 100 clients and 32 purchased retail it would be 32%. I know on reports it shows #guests with product, but a % would be nicer for KPI tracking so we don’t have to do the math. The % guests purchasing retail, units sold, and retail $$$ would be nice for staff performance also.

    5 votes

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  19. have a lot of clients that have multiple accounts, would love if they could merge their accounts via client profile

    5 votes

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  20. 5 votes

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