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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7705 results found

  1. It would be great to be able to capture warm leads that do not complete the booking process.

    5 votes

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  2. Make it easy to identify and report on clients who are scheduled for their first visit in the next day (whole business). Right now, the Clients list filters don’t reliably match ‘upcoming first visit’ for a specific date range, so we have to manually scan the Calendar and look for the star icon next to new clients. A simple filter or report view that combines ‘upcoming appointment date’ + ‘first visit’ would save a lot of time.”

    5 votes

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  3. Offer "dynamic pricing" which would offer discounted (or higher pricing) depending on the day. This is important to encourage booking for slower days, as well as to capitalize on busier days.

    5 votes

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  4. Every time I refresh the Dashboard Calendar or make any appointment changes, all resource calendars automatically reappear and get selected. This is really frustrating because we don’t use the resources calendar at all, it’s irrelevant because we can see what resources are being used in the staff calendar, and there’s no reason for them to show up. Please add a setting so resources do not auto-select or auto-display after refresh or appointment edits.

    5 votes

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  5. An automated email from the building system would provide options for information, including daily totals and summaries. These options may include retail staff numbers or selections to be checked, as well as a synopsis of the total day, week, month, or year.

    5 votes

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  6. We offer Side By Side massages. These require two clients, two staff members, and our Side By Side room to all be available.

    The current system allows guests to book a singe "side by side" massage and then be disappointed when it isn't for two people.

    We put lots of warnings with the service description, but it still happens every week.

    When we don't offer it for online booking, we get people complaining that we don't offer the service.

    Please Please Fix group booking to ensure that these are booked properly!

    5 votes

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  7. When building a form/chart.
    -First supply the text: title and options, then choose the format: multiple choice, dropdown, or checklist.
    -Copy & Paste- the copy should appear directly beside or below, NOT at the bottom of the document.

    5 votes

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  8. The client should receive a text when the appointment is Booked OR/AND canceled.

    5 votes

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  9. Ability to send an incorrect or incomplete chart back to a provider if a medical director will not approve the chart. The chart would then require the provider's attention to rectify the issues flagged by their medical director.

    5 votes

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  10. Implement an updated receipt format that itemizes injectable services by including the exact number of units administered (for example, neurotoxin treatments).

    Currently, clients frequently call requesting documentation of how many units they received. The only way we are able to provide this information is by taking a screenshot from the chart and emailing it manually, which is time-consuming and inefficient.

    5 votes

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  11. Sometimes a client is booked for a service with an esthetician that has an add-on but the add-on needs to be performed by a nurse. It would be helpful to assign the add-on to the nurse so they can see it on their schedule. We have just been adding a time block to hold their time.

    5 votes

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  12. There should be a deposit link or option sent to clients who are considered " walk ins" that are scheduled for a later time or date to ensure the stylist is compensated if they're a no show or just to solidify the appointment

    5 votes

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  13. there's currently an icon in calendar view for when a patient has arrived, but when they are moved to active state, there's no icon to indicate they're active. It just appears as if they're not in the clinic at all.

    5 votes

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  14. It's essential that we can customize booking priority when "first available" is selected by clients. The fact that there's no way for individual salons to pick which priority order their stylists are listed in is so frustrating for us as it's important to our stylists that we manage this properly. PLEASE FIX THIS!

    5 votes

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  15. When you have a comparison photo you like, it would be great to have a save to gallery button. Currently you have to do too many steps outside of boulevard to get a comparison saved.

    5 votes

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  16. Be able to individually adjust different cancellation fees based off of service. Not a set $ amount or % because each service/ pricing of service varies

    5 votes

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  17. Make time slots only bookable for certain services.

    5 votes

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  18. There are some intake form questions that a business should easily be able to identify per client. For ex - if a client is asked whether they consent to their treatment photos to be shared on social media and they decline, it would be helpful to then add a related tag to the client profile.

    5 votes

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  19. We’ve found that when clients are asked to complete multiple forms, they often only finish one. This isn’t intentional—it’s usually the result of form fatigue and an overly complicated process.

    A simpler solution would make it easy to combine multiple forms into one, add an existing form to another, or copy and move sections between forms. This would reduce repetition, make the experience easier for clients, and save time for staff.

    Streamlining forms in this way would lead to higher completion rates, fewer follow-ups, and a smoother, more user-friendly experience overall.

    5 votes

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  20. On the time block you can repeat it but there is not an option for daily

    5 votes

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