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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. i.e. pay annual one-time membership cost and monthly benefits provided to client on a recurring basis, such as in the instance of gifting a membership.

    5 votes

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  2. When working with a client it would be great to just add a product recommendation to their appointment ticket so it's already there at checkout and doesn't need to be added. Or at least be able to add the product recommendation to their profile so the front desk knows specifically what was recommended

    5 votes

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  3. On Call schedule/floating schedule for appts that are not bookable online (i.e. bridal parties), send alert for booking request.

    5 votes

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  4. Allow for service providers to specify to receive a notification of gratuity as a communication preference post-appointment

    5 votes

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  5. Mother and daughter both have appointments. Mom has credit card on file that she wants to use to pay for both herself and her daughter's tickets. This should be as simple as one-two clicks and done. If this existed then daughters history could be retained instead of moving everything to her mothers ticket with a million steps to do it. Win all around!

    5 votes

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  6. Ability to transfer inventory between one location and another

    5 votes

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  7. 5 votes

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  8. Booker allows you to search by the customer's name, email or phone number and merge all accounts together instead of having to do two at a time. Also, once you've selected all the client profiles to merge, you're provided with the date each profile was created, the last time it was logged into by the client and links to all the orders associated with each account and shows you in a single column which information you've chosen before merging. This also allows you to see which account was used most recently in case you are merging profiles without the client…

    5 votes

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  9. Please provide a pop up alert when a client books a same day appointment.

    5 votes

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  10. It would be more efficient to be able to click on an empty space on someone's schedule for the day to add additional time, rather than go to edit their entire shift. It was also make it easier because blocks would not need to be added between their available times.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. Somewhere in client profile to write client formulas, but not in notes.

    5 votes

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  12. By not separating our credit card processing fees from our nightly sales reconciliations you make it hard for clients to track and forecast regular/annual credit card processing fees. This is not a transparent practice - we should be able to see how and when these fees are changing - the current system is convoluted and wholly ambiguous. This should be a separate charge outside of our sales revenue.

    5 votes

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  13. It would be nice to be able to leave notes on your day of schedule, in different colors:

    Ex. Block off "2:00pm-3:00pm for lunch" automatically turns grey

    It would be nice to have a separate "block" for more of a note - Block "3:00pm-4:00pm for ONLY a consultation" have it turn blue so it's read and not overlooked.

    5 votes

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  14. We tried to enforce credit cards with our old software and found it really offended our loyal clients so we had the ability to switch to only new clients booking online required a credit card.

    5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. As a business owner, I would like to know how many referrals guests bring in to be able to reward them. If this were part of the report, it would be easily seen and tracked.

    5 votes

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  16. It would be very beneficial for us to be able to view the gift card sales with a filter by date purchased.

    5 votes

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  17. 5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. We prefer to check clients in manually, so we know who is who. It would be super helpful to be able to customize the client experience screen of the BLVD Duo app.

    5 votes

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  19. Having a tally at the end of your shift as to the time that you were on the clock that day, allows staff to better manage their time and prevent overtime hrs.

    5 votes

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  20. Our staff checks out their own clients so if a client goes to desk to buy product, it would be nice if we could make it required to select the staff member that sold the product

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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