8529 results found
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reporting on app
Access admin or management level reporting via the app
5 votes -
Re-enable the ability to duplicate/copy existing Product
You removed the ability to copy/duplicate an existing product layout, please add this ability back into the system. This aided the ability to quickly add new product without have to manually enter brand and category.
5 votes -
Reporting: Lifetime patient retention & Lifetime patient value
ADD REPORTS:
-Lifetime patient Retention
-Lifetime patient spendADD:
-Ability to pull reports outside of 365. i.e. 3 years + etc.5 votes -
Reschedule Group Appointments by Toggling Them Together to the New Date
I wish we could grab all the individual appointments in a group, then reschedule them together (rather than going back & forth/one by one).
5 votes -
Have a true Changelog
In the past week:
The Duo checkout window had a visual update and rearranged where things are and how it acts
Both product editing screens had visual updates and changes to how they operate.
Neither of these updates were listed in the official changelog (which is really just marketing updates). I have, for years, asked for a true changelog that shows EVERY change to the software. We are paying lots of money and spending hours per day working with this software and we don't get the courtesy of knowing that our workflow is changing or even that it has changed.
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5 votes -
New Product Format
The new Product screen and format is terrible. I have to click through so many more things to get what I want to see. When adding new Products in, it takes at least twice as long trying to get all of the information in, and you have to edit it multiple times just to be able to add in all of the information. Make it the same way it used to be where you can add all of the information in on the first screen instead of having to go back through and search for the new product you just…
5 votes -
customizable rewards
One feature that would significantly improve Boulevard's loyalty program would be the ability to create fully customizable rewards.
Currently, rewards are fairly limited. We'd love the flexibility to create our own rewards based on our business model and marketing goals. For example, we'd like to be able to:
Create custom reward names and descriptions.
Set any point value for redemption.
Apply rewards to specific services, products, memberships, or providers.
Offer rewards such as complimentary add-ons (dermaplaning, gua sha, LED therapy), dollar-off discounts, percentage discounts, free services, or exclusive member perks.
Set expiration dates and usage limits.
Choose whether rewards can…5 votes -
Klarna/Affirm
Please make the Klarna/Affirm a business option. We will NEVER offer it and should be able to turn it off in our system.
5 votes -
5 votes
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Message notification and ability to message on app!
Having the ability to answer to messages and get a notification on the app when a message comes in!
Having an app is great but not basic messaging is not permitted. One should not need to log into safari just to answer a message.
5 votes -
AI Workflow Connector
Please add support for an MCP (Model Context Protocol) connector, or at minimum a documented API/export, so AI tools like Claude can read booking, client, and sales data directly from Boulevard. A lot of CRMs and POS systems (Shopify, HubSpot, Square) already support this. It would let us pull daily briefings, client history, and appointment data into AI workflows without manual exports.
5 votes -
Payment collection without online booking
Medical aesthetics practices frequently collect reservation fees before the appointment. Many of us intentionally don't enable online booking because consultations require screening and scheduling by staff. We need the ability to generate a secure, appointment-specific payment link via SMS or email without requiring online booking or a processor migration. The payment should automatically apply to the appointment reservation and update the appointment status.
5 votes -
DOB in client profile on app
Right now you cannot see the clients DOB in their profile when using the professional app. This makes it challenging to work from your phone and call in prescriptions etc. for clients when all important info can't be viewed from the app.
5 votes -
card confirmation
Would love if clients call to book, to have them prompted with a booking confirmation link to put a card on file. We don't love having to ask brand new clients to provide card details over the phone, to ensure a card on file for no shows or late cancellations. Having this be automated would be perfect for both staff and client experience!
5 votes -
double booking pop up
Prevent Double Booking
Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.5 votes -
API
Please make it easier to export client data and forms so that we can use the data for follow-up, sending post-care and pre-care, and day-of-appointment info, and to send emails and texts with suggested skincare products and the suggested treatment plan. As of now, I can't export forms and charts to be able to do these things.
5 votes -
Drip campaigns
I would like to be able to create drip campaigns to follow up with consultations that didn't book, patients who put a service into their cart but didn't follow through with booking, and patient's who may need additional services
5 votes -
upload date and treatment as the photo name
we created a before and after photos form. I would love for the photos to have treatment name and treatment date attached when they upload to gallery.
5 votes -
profile organization colors
we would love more colors to assign to staff profiles to avoid confusion and mistakes!
5 votes -
Customize who can accept tips
I as a Nurse Practitioner do not accept tips, but my aestheticians do. In Aesthetic Record we could turn this option off/on per provider. I recommend the ability to do this in Boulevard.
5 votes
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