8144 results found
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Reminders for not responded to messages
After a certain amount of time (30 minutes) reminder for messages that go unresponded to.
5 votes -
Online Booking Name Input
Letting the guest put who exactly the booking is for no matter the email address. We have moms booking for their kids all the time and its always under moms name. It would be super helpful if they could put who the booking is for.
5 votes -
consultation conversion
we need a report that shows patient conversion. if they book a consultation, which services were booked post consultation. Also conversion between esthetic to medical and vice versa.
5 votes -
male or female
The ability to indicate if the client is male or female in addition to preferred pronouns
5 votes -
Allow Gift Card to be sent via email to someone else AND to someone buying it for themselves.
Currently when customers purchase gift cards, it prompts them to send the card to someone. It would be nice if there was an option to purchase this for yourself OR email to someone else.
5 votes -
Tag multiple salespeople in a sale
We would like to be able to tag two employees with a sale rather than being limited to one.
5 votes -
SMS View Usage Reports
Currently the View Usage only shows current month. Would be nice to have a report that shows all months, find trends, budget for client notifications.
5 votes -
Cancellation Fees owed Text message
When someone's card declines for cancellation fees. We would like there to be a way that we can
a) notify them that they owe those fees before booking again.
b) allow a deficit be put on their account that needs paying before they can book again.
it is really hard to keep track of this via notes in the system and word of mouth.5 votes -
"No appointments available" for request through online booking is extremely explicit.
I find that when potential/existing clients see this they believe either that there are absolutely no appts available that day or believe that the requested staff is fully booked on a day they are not even scheduled.
It would be better to let them know that there are other service providers available on that date to attempt to retain the potential booking and not be worded so absolute that there is no hope to get an appointment on the selected date.
Additionally the flow implicitly causes the client to assume that the service provider was or is fully booked on…
5 votes -
Review of Marketing Billing & Effectiveness & Metrics
I'm all for paying for the marketing expenses, and love the idea of the marketing suite. However, I believe the billing system is unfair. It's set at $2 for each email SENT.
At one point, two of my daughters and my sister received services. I only levied a $30 product fee on my sister, and I didn't charge my daughters. However, I was billed for marketing emails sent to them, even though they never opened or read the emails.
I only know this because I was curious of the marketing metrics and had to reach out to Boulevard to obtain…
5 votes -
Don't allow products with an inventory quantity of 0 to be sold
Don't allow products with a current quantity of 0 to be sold or have a pop up that warns that the quantity is at 0
5 votes -
Change phrasing of “Group Appointment” to “Multiple Services”
“Group appointments” implies that there is more than one person getting services. “Multiple Services” however means it could be one person getting more than one service. Being a nail salon, it’s an important distinction because our clients aren’t able to book themselves a mani AND pedi at the same time unless they select the current “group” option. Causes confusion and frustration for us and our clients who don’t understand the BLVD booking system yet.
5 votes -
account credit
the ability to view account credit on booking conformation before finalizing appointment
5 votes -
To only have First available for online booking for certain services
A DREAM feature would be to not show service provider at all for certain services when booking. For our members who are familiar, we want them to be able to book their designated member services with certain providers. But for new clients who book our designated a la carte services, we would love to be able to give them a "first available" only option where they never see the names throughout the process.
5 votes -
Have payment selection to default to Duo work in the sales tab as well
The option to default to the Duo for card payments is excellent. However, it doesn't stick as the default when starting a new sale in the Sales Tab. It is odd that the behavior isn't consistent throughout the system.
5 votes -
Same Day Marketing Campaigns
The business wants to be able to send same day marketing email campaigns.
5 votes -
Ability to make an Add-on Required
Currently you can only make modifiers required. The business wants to make add-on's required.
5 votes -
Hide Service Provider Name in Confirmation Email
Ability to NOT SHOW who a client is booked with. We move clients multiple times thought the day and cannot guarantee which technician will see them. Please add an option to disable the name of the provider from confirmation emails/texts.
5 votes -
forms and charts moved from gear icon to manager access level
I would love for my Guest Care of Service Lead be able to manage forms for appointments but seeing how they are under the gear icon, I am the only one able to create and manage them. Please put them under the mangers tab instead.
5 votes -
Salons should have the option to set the date a membership is charged on instead of out just automatically being on the date the client sign
As a salon. Owner it would be beneficial if could set a date for membership to be billed on instead of it automatically being the date the client signs up. The point of membership is predictable cash flow
5 votes
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