8529 results found
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Provider Booking: Closed off to new patients, while still allowing established patients to book!
Boulevard should enable an option to restrict provider availability to Established Patients ONLY, preventing New Patients from booking while still allowing ongoing care for existing ones.
I feel that an option like this would significantly help many providers keep their good established patients, while allowing new patients to book with other in-office providers and help build up their clientele as well!5 votes -
Allow sending photos to patients through text
Currently you can only send photos via text campaigns but there should be an option to add images to direct texts with patients
5 votes -
Accurate Inventory Reports
Accurate Inventory Reporting.
I find it completly unprofessional of Boulevard to not offer report that shows inventory on past dates and ranges. This is a critical part of auditing a business and financial tracking. This needs to addressed.5 votes -
need tiktok to add to social media
need this option!
5 votes -
Assign Text Messages to Staff
It would be very helpful to assign text messages to staff members. Staff will start a conversation and it's helpful if a response comes in while they are with a patient to assign to them and alert them it's needing their attention.
5 votes -
Commission cost per service instead of percentages
The ability to input FLAT commission amounts per service, instead of percentages.
5 votes -
Appointment Refund Workflow Improvement
When we need to refund a client due to issues like switching payment methods, the system should allow us to reopen the original appointment to check it out. Currently, we’re forced to create a second appointment just to process the checkout, which results in duplicate appointments appearing in the client’s chart.
5 votes -
appointment history time stamp
Add time stamps to appointment history. ie: what time the previous appointments were scheduled for.
5 votes -
ability to charge a set missed appointment fee for free consultations
currently, you cannot charge a missed appt fee on a free service if you have your MAF set to a percentage. (which we prefer since larger appointment times/services cause more lost productivity when cancelled late/missed. HOWEVER we think it is important to offer free consultations to encourage people to come check us out. Today, though for example, we had a lady book consults on 3 services for an entire hour block...and no showed. We had no way to charge her other than to put a bill on file if she tries to come in again. This just really should be…
5 votes -
Create a one month view options for viewing
Can you please create a one month view of appointments?
5 votes -
"Star" Important Notes
Be able to 'star' specific notes that need to stay at the top of the "note" section!
5 votes -
Have an icon that shows when a credit card on file is experid
Have a specific icon that shows that a credit card on file is expired
5 votes -
"Phone Call" or "Correspondence" chart
It would be helpful if were able to add a "phone call" or "Correspondence" note to the patients file. So we wouldn't have to create an appt. every time the NP speaks to a client and needs to document a note.
5 votes -
google tag manager
Implement google tag manager into the booking dashboard.
I'm looking to run ads on various social media platforms and other channels besides Meta/Google and I can't track the conversion event when a customer successfully completes a booking.
If we were able to use google tag manager within the booking widget, I can set up tracking for all channels.
5 votes -
Repeating blocks and appointments- need more options!
I need to be able to schedule repeating appointments- daily, bi weekly, ext....
5 votes -
Auto populate client names that you clicked on last
Auto populate client names that you clicked on last.
When you are checking a client out or click on an account it would auto populate there name when booking next appointment.
5 votes -
Create an easy way to print/export/send patient records when requested
If records are requested by the patient - we need an easier way to export them all, instead of having to open each one to download separately, then re-combine and send as one file...
5 votes -
Inventory reports
Allow past months inventory levels to stay recorded. If we need to go back to a past month there is no way of cross checking. I find it ridiculous to have to manually add and deduct purchases to get this number.
5 votes -
next/previous button
Hi! My team and I are all having the same pain point within the boulevard system, especially when accessing the sales tab in boulevard. Whenever you pull up an order, there is no option to scroll from previous order or to the next. Instead we’re having to manually hit the back button, which never brings us back to the same spot we were before and have to begin the process all over again for each order we need to look into. It would be extremely helpful if boulevard could create a button that when you go to the sales tab…
5 votes -
5 votes
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