8529 results found
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Staff Referrals in Referral Program
Track staff name for client referrals in the referral program and in reports.
5 votes -
Client Records report - Allow filtering based on Client birthday month
We would like the ability to filter a the Client Records report by a Clients birthday month. The Report has a Birthdate column, but you cannot filter it - only sort.
5 votes -
Language choice when booking and when checking in, with automated translate
Language choice when booking with auto translate. Ask client when checking in w/ phone number what language is preferred, assign an automatic tag or rule to distinguish client's language spoken/understood and automate translation of forms and documents in the chosen language
5 votes -
Follow Up Report (Med Spa)
We follow up with our patients the day after dermal filler as well as 5 days after treatment, 4 weeks after Kybella, 8 weeks after Sculptra, and 12 days after Botox.
If you could create a reporting system that notifies us daily on who needs a follow-up (based on those "rules"), and we would be able to mark that patient "complete" after follow-up, that would be a game changer!
5 votes -
MAKE GROUP MESSENGER AVAILABLE ON APP
Need to be able to access messages on the app so we can communicate with customers without having to login to the website. We are currently using another software for patient texting and it would be very beneficial to have all in one system. I need a platform where all employees can answer to the messages when we are logged into the app and we get a notification to our phone when someone sends a message.
5 votes -
make it possible to see front desk/management staff on the schedule
Would love to see an option where you can see the hours front desk/management Staff will be working through the schedule option instead of just at the time clock so it is visible from the app and not just the internet browser.
5 votes -
REMOVE PRODUCT COMPLETELY FROM INVENTORY
I know we can grey out a product by dis-enabling but I would LOVE to really clean out our inventory by removing products completely, especially because we have duplicates made on accident.
5 votes -
Patient identifier on printed treatment records.
When patient treatment records are printed, there is no patient identifier on each page. This is crucial for us and would be extremely useful.
5 votes -
Customize logout timings per role/employee
This feature would give us the ability to customize the security logout timings by employee and not only for everyone as a whole.
It's important for our front desk girls to have a shorter time as they are constantly up and down from their desks and we don't want mistakes to be made under the wrong name.
For providers, they all have their own iPads and chart during their consultations/appointments. Sometimes they forget to press the save draft button on their EHR notes and the notes delete when it force logs them out.
5 votes -
2nd text line for marketing
We need a 2nd line solely for marketing. It is confusing guests with messages and promos plus some said STOP to the marketing and turned everything off. Auto messages fail then and they get annoyed. May be best to have a dedicated marketing text line (that is also 2 way BTW).
5 votes -
when having guest appointments, allow for account credit application to be smoother
we currently have to manually move account credit between two guests who want to pay seperately but booked together. there is no easy way to transfer their deposit and we must manually do it on our end, hit refresh multiple times and do a lot math
5 votes -
pin forms to top
Pin certain forms to the top of forms list
Also pin certain photos to the top of the gallery5 votes -
Simple work flows using your automated marketing
I would like to send a welcome email to clients after their first apt with our marketing info in it. It would not be a -pls re-book, but information on what is the norm what is not. Post care for the welcome to massage. You should be able to select when this should be sent. For example, after the first visit, after all visits.
5 votes -
Improve Client History Tab
The client history tab need big improvements! Most obvious are:
1) Group same day appointments together so that we can easily see what was done the same day AND at what time without clicking to open the appointment.
2) There should be a way to get to Appointment History or Order History without having to scroll. Some of our clients have hundreds of past appointments so getting to their order history is a pain. Perhaps just make orders a separate tab?
3) Opening an appointment or order should not take you away from the client profile. We often have to…
5 votes -
Group booking changes and improvements
Group booking needs to be MUCH more clear for clients. It should not allow them to only book one appointment for themselves without adding guest info. I have run into the issue of clients thinking they booked multiple services for themselves and a friend because Blvd allows them to get all the way to checkout before asking for an additional appointment or requiring guest info.
It also gives us no inclination that a client used the Group Booking tab so we can't check to see if they meant to put another guest! We are a day spa that offers multiple…
5 votes -
Manage Access Option and for ALL Summaries and Reports
Right now only Reports has the option to give certain individuals access to view if they do not have it. I would love to see this on summaries as well, so that certain reports can be viewed and printed by eligible staff members, while other summaries owners don't want employees to be seen can be hidden. I would love to print the Daily Summary so I can see the payment methods and make sure the receipts add up to the report, while still hiding the Commission Summary for example.
5 votes -
blocked client
We need to be able to block clients based on phone number alone. We've had creepers work around blocks on purpose by entering email address and name variations and it puts our staff at risk of harassment.
5 votes -
GIve us the ability to enlarge comparison pictures or direct download to ipad photos
When opening the gallery to compare B & A the pictures (at least on an iPad) are tiny and hard to see.
Please allow us to enlarge them in Blvd, or directly download them to iPad photos and we can use another app to compare them.5 votes -
marking an individual online booking as read
when you click on an individual online booking, theres an option to make it as read. Sometimes there is not enough time to go through each booking so when theres 30+ bookings, its hard to organize which have been looked at/audited vs which are actually new and haven't been seen. Just a thought
5 votes -
Allow search of Service List under Settings menu
Under settings, service list cannot be searched. It can be searched under the "manage location" but not under the "manage business".
5 votes
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